- 7 Psychological Secrets of Great Customer Service (30-Day Recording) $ 249.00
- Communication Strategies for Controlling Your Company’s Rumor Mill (30-Day Recording) $ 249.00
- Dealing With Bullies And Intimidators (30-Day Recording) $ 249.00
- Do More Coaching and Less Managing (30-Day Recording) $ 249.00
Leadership IQ is a leadership training and research firm. Founded by New York Times bestselling author Mark Murphy, Leadership IQ leads one of the world’s largest leadership training and employee engagement studies.
Among our many well-known research studies are “Job Performance Not a Predictor of Employee Engagement,” “Are SMART Goals Dumb?,” “Why CEO's Get Fired,” “Why New Hires Fail” and “Don’t Expect Layoff Survivors to Be Grateful.”
Leadership IQ’s work has appeared in such publications as the Wall Street Journal, Fortune, Forbes, Bloomberg BusinessWeek, U.S. News & World Report and the Washington Post. And Mark Murphy has been a featured guest on programs including CBS News Sunday Morning, ABC’s 20/20, Fox Business News, CNN International and NPR.