The Blog by Mark Murphy and Leadership IQ

Video: Dealing With Difficult People - Drama Queens

Dealing With Difficult People: Drama Queens
We've all had to work with drama queens and drama kings, and dealing with difficult people can be incredibly frustrating. But there is a very simple way to calm down drama queens and kings. Four simple words: “Just the facts please.”

Posted by Mark Murphy on 03 January, 2017 Leadership Skills, Video | 0 comments | Read more →

Quiz: Is Your Personality Suited To Working Remotely Or In The Office?

Posted by Mark Murphy on 02 January, 2017 Interpersonal Skills, Quizzes, Telecommuting | 7 comments | Read more →

Video: Company Seeker


Here’s one of the most important job interview tips you’ll ever get. This will seem a weird bit of career advice, and it may not immediately sound like it belongs to job interview tips, but don't be a job seeker. What do I mean by that?
Posted by Mark Murphy on 29 December, 2016 Hiring for Attitude, Interview Questions, Video | 0 comments | Read more →

Here's Why Employees Probably Don't Understand Your Vision

When I go into organizations and I ask the employees “tell me why your team exists?” the most frequent response I hear is “I don’t really know.” This certainly isn’t great news, but it does help clarify one of my recent research findings that only 23% of employees say their leader always communicates their vision clearly. 
Posted by Mark Murphy on 28 December, 2016 Communication Skills, Forbes, Leadership Skills | 0 comments | Read more →

The Gender Gap and Goal-Setting: A Research Study

For years, men and women have been setting goals the same way. And the failure rates for both have been staggering (for example, the overwhelming majority of New Year’s Resolutions get abandoned within 90 days).
It’s not a question of equality between men and women(our goals can be the same), but rather differences in how we approach and carry out our goals.

Posted by Mark Murphy on 27 December, 2016 Goal Setting, Research | 0 comments | Read more →

5 Signs That You've Fallen Into The Trap Of Parent-Child Leadership

Today’s managers talk a lot about wanting employees to be more accountable and to act on their own initiative. And yet, those same managers turn around and say to employees: “I have to give you assignments; I have to give you feedback; I have to hold you accountable.” 
Posted by Mark Murphy on 22 December, 2016 Forbes, Leadership Skills, Leadership Styles | 0 comments | Read more →

Compliment Sandwich

One of the worst management techniques ever created is the Compliment Sandwich. The Compliment Sandwich was created as a way of giving somebody constructive criticism:
"Bob, you're just so talented. You're so smart. You might be the smartest person in the department. Your behavior...

2 Bad Lessons Employees Are Learning From Your High Performers

When I asked 5,000 plus employees from a wide spread of industries “Who teaches you more about the dos and don’ts on the job, the boss or your fellow employees?” The results were pretty shocking. 67% said they learn more by watching fellow employees. Now, it’s easy to jump to the conclusion, especially if you have a lot of high performers on your team, that this is a good thing.
Posted by Mark Murphy on 20 December, 2016 Forbes, Interpersonal Skills, Leadership Skills | 0 comments | Read more →

Quiz: Could You Pass This Job Interview?

Thanks to research like our Hiring For Attitude project, interviewers are becoming increasingly sophisticated.  Are you up-to-date with the latest techniques?  Can you pass this job interview?
Posted by Mark Murphy on 19 December, 2016 Hiring for Attitude, Interview Questions, Quizzes | 10 comments | Read more →

Try Coaching Instead Of Managing When Employees Bring You Problems

We’ve all had the situation when an employee walks into our office with a problem they want us to solve (or dozens of problems they want solved). Maybe they walk into our office and say, “I need your help boss, that other division won’t respond to my emails about giving me the data I need to finish my report.” And then they stand there waiting for us to solve that problem.
Posted by Mark Murphy on 16 December, 2016 Forbes, Leadership Skills | 0 comments | Read more →

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Latest posts

  • Video: Goofball Questions

      Goofball Questions Are One of The Worst Interview Questions to Ask Whenever we talk about Hiring for Attitude the discussion typically turns to what are the best and worst interview questions to ask. Now, there is always some group... Read more →

  • Take More Accountability For Your Career: 3 Questions I'm Commonly Asked

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ If you’re not working on the right projects, heading in right directions and marshaling your best resources in the right places, a great career filled with growth and... Read more →

  • Quiz: How Do You React To Constructive Criticism?

    We’re all going to receive constructive criticism at some point. So the big question is “how will I react to constructive criticism?” Some people react personally, asking “Why did this person just criticize me?” Some react by saying “I need... Read more →