Leadership IQ » Live Events

The Secrets of Killer Presentations

Mark Murphy, CEO of Leadership IQ — Mon, 26 Jul 2010 13:05:23 +0000

Live teleconference & webinar on Thursday, August 5th at 12:00 PM

Most presenters just trudge through a pile of text-heavy slides, boring their audience to sleep, never understanding the 1 thing an audience actually needs to hear. Only a small percentage of presenters have discovered the secrets of “wowing” their audience.

Fortunately, with our dramatically better understanding of neurology and psychology, the science of giving “wow” presentations has advanced light years. Using the latest presentation techniques and tricks from neurologists, visual designers, speech writers, psychologists AND the coolest presentation technology from companies like Google and Prezi, we’ll show you how to keep you audience riveted on the edge of their seats (and not sitting back in their chairs, arms folded, half-asleep).

When you can connect with your audience and keep them riveted, you’ll be able to differentiate yourself, sell your big strategy, land that big client, impress the Board, get your project funded, and more.

This 60-minute teleconference and webinar called “The Secrets of Killer Presentations” will show you:

The secret technique that neurologists know for making your message unforgettable (and planting it deep in peoples’ brains)

How to use a storytelling technique to entice your audience in the first 30-seconds

How to make PowerPoint not look like PowerPoint

How the CEOs of Apple, Google and Starbucks can deliver killer presentations in just 1 sentence

How to create a roadmap for your presentation

Radical new presentation technologies that give you options other than PowerPoint

3 visual designs that need to be in your next presentation

How to speak to the 4 distinct personality types you’ll find in every audience

How to develop “stage charisma” whether your audience is big, small or even online

New online technologies that radically improve attentiveness during webinars and teleconferences

2 critical changes that adapt your live presentation for an online audience

How Analogies, Pain, Stories and Facts can immediately create a “wow” factor for your audience

PRICING:
This 60-minute interactive session is ~~$249~~ $199 only for the first 100 registrants. You can invite as many colleagues as you’d like to listen in at one site or location, using a single phone line and one computer. You will also get slides to download before the session.

DATE & TIME:
This 60 Minute LIVE Teleconference is being held on Thursday, August 5th at 12:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.

THE FACULTY:
Mark Murphy, Chairman & CEO of Leadership IQ
Mark Murphy is one of the country’s leading management experts. Mark has lectured at Harvard Business School, Yale University, and more. His clients include Microsoft, IBM, GE, MasterCard, Merck, AstraZeneca, MD Anderson Cancer Center, Johns Hopkins, and hundreds more.

Mark leads one of the largest leadership studies ever, and his groundbreaking work has appeared in Fortune, Forbes, Business Week, Investor’s Business Daily, The Washington Post, The Los Angeles Times, and many more. He has also appeared on ABC’s 20/20, CBS News, Fox Business News and NPR.

Mark has authored 3 bestselling books, including Hundred Percenters: Challenge Your Employees to Give It Their All and They’ll Give You Even More, Generation Y and the New Rules of Management, and The Deadly Sins of Employee Retention.

Mark Murphy is a 3-time nominee for Modern Healthcare’s “Most Powerful People in Healthcare” Award. And Mark won the Healthcare Financial Management Association’s Helen Yerger Award for Best Research.

How to Manage Your Millennials (aka Gen Y)

Mark Murphy, CEO of Leadership IQ — Fri, 23 Jul 2010 04:13:22 +0000

Live teleconference & webinar on Tuesday, August 3rd at 2:00 PM

With younger workers facebooking and tweeting their way through your office, companies are more confused than ever about how to manage their Millennials (aka Gen Y). And the expectations they bring to the workplace (about compensation, career track, flexible schedules, company loyalty, etc.) are totally foreign to many bosses over 40.

But the smartest companies have discovered new ways to relate to them, harness their technology, reduce their entitlement, and ultimately turn them into some of their best workers. And in this teleconference & webinar, we’ll show you the latest techniques and technologies for bridging the generation gap with Millennials and managing them into high performers.

This 60-minute teleconference and webinar called “How to Manage Your Millennials (aka Gen Y)” will show you:

4 lessons you need to know about the latest technologies (facebook, Twitter, etc.) and how they can help you better manage Gen Y

2 management techniques that can help overcome the sense of entitlement that Gen Y might bring into your workforce

6 psychological events that made Generation Y the people they are today (and how to use that insight to attract and motivate them)

3-step process for assigning work to Millennials that forces them to be more accountable without requiring you to babysit

A new kind of meeting that can actually improve Gen Y’s attention span

5 step Career Map that gets your youngest workers excited about their career growth (even in a recession when upward opportunities may be limited)

How Google has learned to make Gen Y significantly more productive and accountable, while simultaneously making them more fulfilled

DATE & TIME:
This 60 Minute LIVE Teleconference is being held on Tuesday, August 3rd at 2:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.

THE FACULTY:
Mark Murphy, Chairman & CEO of Leadership IQ
Mark Murphy is one of the country’s top leadership and employee engagement experts. Mark has lectured at Harvard Business School, Yale University, and more. His leadership training and employee survey clients include Microsoft, IBM, GE, MasterCard, Merck, AstraZeneca, MD Anderson Cancer Center, Johns Hopkins, and hundreds more.

Mark leads one of the largest leadership studies ever, and his groundbreaking leadership training and employee survey work has appeared in Fortune, Forbes, Business Week, Investor’s Business Daily, The Washington Post, The Los Angeles Times, and many more. He has also appeared on ABC’s 20/20, CBS News, Fox Business News and NPR.

Why Some People Become So Successful (And Others Never Make It)

Mark Murphy, CEO of Leadership IQ — Wed, 21 Jul 2010 00:56:43 +0000

Live teleconference & webinar on Tuesday, August 3rd at 12:00 PM

In every profession (nurses, engineers, salespeople, leaders, etc.), some people have “it”—that special quality that puts them at the head of the line, with the best opportunities and the biggest rewards. But other people, sadly, just never stand out or make that leap to breakthrough success.

Are super-successful people somehow just endowed with better genetics, charisma and luck? Absolutely not. In fact, a groundbreaking field of neurological & psychological research shows us that there are very specific changes we can make that will greatly increase our likelihood of achieving breakthrough success. These social scientists are discovering why (and how) some people make the leap, sniff out the best opportunities, and put themselves in the right place at the right time. And in this program, we’ll reveal this latest science, with practical techniques, on the skills and attitudes you need to put yourself on the superstar path.

This 60-minute teleconference and webinar called “Why Some People Become So Successful (And Others Never Make It)” will show you:

How “thin slicing” (the spontaneous judgments people make) is impacting how people judge you and your ‘success potential,’ and what you can do to influence their snap judgments about you

4 questions to assess whether you’ve got the same levels of passion as the most successful people, and specific steps to help you improve your “passion score”

The real secret about how superstars use “deliberative practice” to become experts in their profession (and why that’s radically different from how the rest of us practice)

3 steps high achievers use to build their own “communities” of fans and supporters (including how the latest generation of stars is doing it with facebook, Twitter, and more)

How the most successful people eliminate roughly 45% of their boring work to free-up more time for the breakthrough projects that differentiate them from everybody else

The “stickiness effect” that high-achievers use to ensure that people always remember them and move them to the front-of-the-line for the best opportunities

DATE & TIME:
This 60 Minute LIVE Teleconference is being held on Tuesday, August 3rd at 12:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.

The Psychological Secrets of Great Listening

Mark Murphy, CEO of Leadership IQ — Tue, 13 Jul 2010 12:16:53 +0000

Live teleconference & webinar on Thursday, July 22nd at 12:00 PM

The average person only retains about 10% of what they hear. Of course, it shouldn’t be surprising given the lack of listening skills out there. One study found that physicians stop listening 18 seconds after a patient starts speaking. Another study found that salespeople stop listening 21 seconds after a prospect starts talking.

But if you want to succeed in management, sales, customer service, patient interactions, or ANYWHERE that involves interacting with people, you need expert listening skills. (Just nodding and occasionally mumbling “uh huh” does NOT count as great listening). This program will should you the cutting-edge science of great listening techniques (including the kinds of listening techniques that clinical psychologists and behavioral investigators use).

This 60-minute teleconference and webinar called “The Psychological Secrets of Great Listening” will show you:

Learn to dissect every conversation into Facts, Interpretations, Reactions and Ends to discover the real message behind peoples’ words

1 question that stops people from rambling, but redirects them and can still keep them talking

4 types of probing questions that direct people to share and reveal their deeper issues (Factual, Emotional, Direct, Indirect)

Why paraphrasing can make people angry, and what you should do instead

3-step process for resolving misunderstandings (or when you misheard what they were saying)

7-part checklist that tests whether you’ve truly heard all the information you need

How to stop yourself from making snap judgments

3 exercises that dramatically improve your ability to observe and detect subtle changes in body language and tone of voice

How to keep your own emotions in check when listening to someone is making you agitated

DATE & TIME:
This 60 Minute LIVE Teleconference is being held on Thursday, July 22nd at 12:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.

THE FACULTY:
Mark Murphy, Chairman & CEO of Leadership IQ
Mark Murphy is one of the country’s leading business experts. Mark has lectured at Harvard Business School, Yale University, and more. His clients include Microsoft, IBM, GE, MasterCard, Merck, AstraZeneca, MD Anderson Cancer Center, Johns Hopkins, and hundreds more.

Past Event: Management Secrets for New Managers

Mark Murphy, CEO of Leadership IQ — Tue, 29 Jun 2010 12:36:32 +0000

This event is now past. You can purchase this content with our e-learning library. You can contact Nicole Jordan, VP of Business Development, via email at nicole@leadershipiq.com

Being a new manager can be terrifying; one day you’re friends with people and the next day you’re being asked to tell them what to do. So how do you move from being “friend” to “manager”? What words are you supposed to say when you manage someone? How do you hold people accountable and improve their performance without being overbearing and destroying morale?

In this program designed for new managers, you’ll learn Management Secrets for New Managers so you can get off to a great start. After all, you don’t want to waste your big chance to make a first impression as a new leader.

This 60-minute teleconference and webinar called “Management Secrets for New Managers” will show you:

3-part script to immediately start winning over your best employees, especially if they ‘re bitter because you got the management job they really wanted

4 P’s of delegation, including how to prioritize tasks and how to define your expectations

Discover the line between Friend and Manager and what boundaries you need to put on your new relationship with employees

Discover exactly what goals you’re being asked to accomplish as a Manager, and then how to get your employees to help you achieve those goals

How to avoid creating a Parent-Child dynamic with your employees

How to co-opt your best employees to help you set the ground rules and boundaries using the “Word Pictures” technique

4-part script to say when “talented people with bad attitudes” try to derail you and even embarrass you

Discover a process for assigning work that gives you more oversight without micromanaging (and that actually makes employees feel more autonomous)

Discover the 5 biggest mistakes new managers make, and how to avoid them

How to turn things around if you get off to a bad start as a new manager

DATE & TIME:
This 60 Minute LIVE Teleconference is being held on Tuesday, July 20th at 12:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.

Past Event: Overcoming a Culture of Entitlement

Mark Murphy, CEO of Leadership IQ — Wed, 23 Jun 2010 06:36:57 +0000

This event is now past. You can purchase this content with our e-learning library. You can contact Nicole Jordan, VP of Business Development, via email at nicole@leadershipiq.com

When employees feel “entitled,” they resist change, they drag their feet, they’re not accountable, and leaders are constantly frustrated. What you need instead is a culture where employees are accountable, proactive and take responsibility for themselves and the organization.

In this teleconference, you’ll learn how to transform an entitlement culture from the inside-out, how to radically improve accountability and ownership, and do it so smoothly and subtly that employees actually welcome your efforts. Whether employees are entitled because they’re so young or entitled because they’ve been with you forever or just entitled because of the organization’s culture, you’ll learn how to help employees be accountable, proactive and responsible.

This 60-minute teleconference and webinar called “Overcoming a Culture of Entitlement” will show you:

15-minute conversation that managers must have with employees that immediately reduces employees’ sense of entitlement and gives them a greater sense of personal ownership

How some of your HR processes are inadvertently creating a sense of entitlement and how 3 simple fixes can turn entitlement into accountability

1 employee survey metric that will tell if you have an entitled culture (and where it’s most entrenched)

How “article reading contests” and “days of service” can give your employees a more realistic view of the outside world and radically increase their sense of gratitude

5 step Personal Development Plan that forces every employee to take personal responsibility for their career, and the organization’s future, and puts the manager in the role of Coach and gets them out of playing Parent

The 3 biggest mistakes that managers make that keep employees feeling entitled

How to use a “manager for a day” program to co-opt your best employees, radically alter their worldview and use them to change an entitlement culture from the inside-out

DATE & TIME:
This 60 Minute LIVE Teleconference is being held on Thursday, July 15th at 12:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.

Past Event: Giving Constructive Feedback Without Making People Angry

Mark Murphy, CEO of Leadership IQ — Mon, 14 Jun 2010 00:55:29 +0000

This event is now past. You can purchase this content with our e-learning library. You can contact Nicole Jordan, VP of Business Development, via email at nicole@leadershipiq.com

Do you avoid telling employees what you really think because you know they’ll get angry or drag their feet? When you give constructive feedback, do people get defensive or start blaming and making excuses?

Here’s a shocking statistic: According to recent Leadership IQ study, 51% of employees say they get too little constructive feedback from their boss. BUT it’s not quite as simple as just giving more feedback, because 65% of employees say that when their boss does criticize poor performance, the boss doesn’t provide enough useful information to help employees actually correct the issue.

This 60-minute teleconference and webinar called “Giving Constructive Feedback Without Making People Angry” teaches you how to have open and truthful feedback conversations, even about the toughest topics, without making people defensive or angry. The results are improved performance, better relationships, smarter decisions and greater accountability.

This 60-minute teleconference and webinar called “Giving Constructive Feedback Without Making People Angry” will show you:

6-step script for delivering constructive criticism that helps the recipient improve and without making them defensive or angry (called the I.D.E.A.L.S. script)

1-sentence that opens any difficult conversation and deescalates tough criticism

Avoid the “trigger words” that instantly make people defensive

Quiz for testing whether you’re making people defensive with blaming and loaded language

The “Compliment Sandwich”: What it is and why you should NEVER use it

Delayer your conversations (Facts, Interpretations, Reactions, Ends) and learn which pieces you should and shouldn’t share

How to avoid “pleading” and “attacking” in when you’re giving someone constructive feedback

7-part model for assessing your relationship so you know how this person will take your feedback

Tackle “taboo topics” and “sacred cows” without bruising egos or starting turf wars

Discover the 5 Stages of Accountability (Denial, Blame, Excuses, Anxiety and Accountability) and how to respond to each one

DATE & TIME:
This 60 Minute LIVE Teleconference is being held on Tuesday, June 29th at 12:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.

Past Event: The Deadly Sins of Employee Engagement Surveys

Mark Murphy, CEO of Leadership IQ — Tue, 08 Jun 2010 01:39:48 +0000

This event is now past. You can purchase this content with our e-learning library. You can contact Nicole Jordan, VP of Business Development, via email at nicole@leadershipiq.com

Most companies are making huge mistakes on their employee engagement surveys. If you’ve ever wondered why your scores aren’t increasing very much (or at all), this program will reveal exactly what you’re doing wrong and how to fix it.

Do you know why you can’t ask employees if they’re satisfied with their job? Or why you can’t use a 5-point scale (and what to use instead)? Or why managers continually struggle to take action on your survey results?

Presented by one of the country’s leading employee survey experts, you’ll learn The Deadly Sins of Employee Engagement Surveys (and how to fix them).

Warning: Due to huge the amounts of trade secrets and insider information about the survey industry that we provide in this program, nobody who works for a survey company is allowed to attend. (This means companies that make their money selling employee surveys to others).

This 60-minute teleconference and webinar called “The Deadly Sins of Employee Engagement Surveys” will show you:

Why you should never ask employees if they’re satisfied (and the one question you should ALWAYS ask instead)

Why 5 point scales don’t work (and what scale you should use instead)

The 4 worst survey questions that you should delete before your next survey

The 6 words that you should always say when you feed back your survey results to employees

One simple test that you can use on every survey question to assess whether it’s a good or bad question

5 questions that you can use to link your employee surveys with other surveys (like customer, patient, safety, physician, etc.)

The secret of getting tremendously high response rates

3 analytical reports that make your survey results leap off the page

How 1 mistake on your survey scales and survey questions could actually be reducing your scores

3 questions that should always appear in your employee engagement surveys

Why you should never use correlations on your survey data (and the statistical technique you need to use instead)

The 1 issue that every CEO wants to see in their employee survey

The 2-step process that holds managers accountable for implementing their survey results

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PRICING:
This 60-minute interactive session is ~~$249~~ $199 only for the first 100 registrants. You can invite as many colleagues as you’d like to listen in at one site or location, using a single phone line and one computer. You will also get slides to download before the session.

DATE & TIME:
This 60 Minute LIVE Teleconference is being held on Friday, June 25th at 12:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.

THE FACULTY:
Mark Murphy, Chairman & CEO of Leadership IQ
Mark Murphy is one of the country’s leading employee engagement survey experts. Mark has lectured at Harvard Business School, Yale University, and more. His clients include Microsoft, IBM, GE, MasterCard, Merck, AstraZeneca, MD Anderson Cancer Center, Johns Hopkins, and hundreds more.

Past Event: Managing Talented People With Bad Attitudes

Mark Murphy, CEO of Leadership IQ — Tue, 25 May 2010 12:18:26 +0000

This event is now past. You can purchase this content with our e-learning library. You can contact Nicole Jordan, VP of Business Development, via email at nicole@leadershipiq.com

It would be nice if all talented people had great attitudes. But unfortunately, sometimes our most skilled people can be arrogant, narcissistic, dramatic or negative. And that’s why we call them Talented Terrors (aka talented people with bad attitudes).

Talented Terrors are the employees who have all the skills you want, but an attitude that drains your energy and hurts your team. Not only do these folks make your life difficult, but they can have a toxic influence on your other employees, make you look ineffective as a leader, and chase away the high performers that actually have good attitudes. But they also have lots of political clout and a track record of very good technical performance.

This 60-minute teleconference and webinar called “Managing Talented People With Bad Attitudes” will show you:

How to hold people accountable for bad attitudes even when their technical skills are fine

6 rules that force talented terrors into compliance

Help Talented Terrors understand that their attitude is really a problem

Keep total control of conversations with Talented Terrors without letting it get off track

3 sentences to say when your Talented Terror is a colleague (not a subordinate)

4 part script for Talented Terrors that just refuse to change, no matter what you do or say, even if it means their job

How to put attitude evaluations into your performance appraisal and disciplinary processes

DATE & TIME:
This 60 Minute LIVE Teleconference is being held on Thursday, June 3rd at 12:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.

Mark has authored 3 bestselling books, including the bestseller: Hundred Percenters: Challenge Your Employees to Give It Their All and They’ll Give You Even More, Generation Y and the New Rules of Management, and The Deadly Sins of Employee Retention.

Past Event: Hiring for Attitude

Mark Murphy, CEO of Leadership IQ — Wed, 19 May 2010 12:45:29 +0000

This event is now past. You can purchase this content with our e-learning library. You can contact Nicole Jordan, VP of Business Development, via email at nicole@leadershipiq.com

Did you know that nearly half of all new hires will fail within the first 18 months? And that when they fail, 89% of the time it’s for Attitude, not skills? Put another way, have you ever hired someone who had great technical skills but couldn’t fit your culture? Or had the perfect resume but wasn’t coachable and couldn’t accept feedback?

In this teleconference & webinar, you’ll learn how to interview for “attitude” issues like coachability, temperament, motivation, and other high performer characteristics that often go undetected in interviews. We’ll help you define the attitudes you’re looking for and then develop “attitudinal” questions (and eliminate useless interview questions) so you can identify the high performers with the best attitudes. We’ll even give you some of the best attitudinal interview questions as a starter set.

This 60-minute teleconference and webinar called “Hiring for Attitude” will show you:

2 quick tests to discover the attitudinal characteristics that your organization MUST include in interviews

Why you should never ask “tell me about yourself” or “what are your strengths/weaknesses”

4-part interview question that gets people to reveal the TRUTH about what their last boss really thought about them

6 words that most people add to the end of every behavioral interview question that just destroys its effectiveness

Learn why most hiring managers ask way too many questions, forcing candidates to give very fast & superficial answers (and learn how many questions you SHOULD ask)

1 sentence to say when you think the candidate is lying to you

How to assess attitude when you’re conducting team interviews

Get a structured form for assessing and evaluating all of your candidates

1 question that reveals if somebody has an “above and beyond” attitude

DATE & TIME:
This 60 Minute LIVE Teleconference is being held on Thursday, May 27th at 12:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.