Live teleconference & webinar on Thursday, July 22nd at 12:00 PM
The average person only retains about 10% of what they hear. Of course, it shouldn’t be surprising given the lack of listening skills out there. One study found that physicians stop listening 18 seconds after a patient starts speaking. Another study found that salespeople stop listening 21 seconds after a prospect starts talking.
But if you want to succeed in management, sales, customer service, patient interactions, or ANYWHERE that involves interacting with people, you need expert listening skills. (Just nodding and occasionally mumbling “uh huh” does NOT count as great listening). This program will should you the cutting-edge science of great listening techniques (including the kinds of listening techniques that clinical psychologists and behavioral investigators use). Learn More…