Live teleconference & webinar on Tuesday, August 24th at 12:00 PM

When employees feel “entitled,” they resist change, they drag their feet, they’re not accountable, and leaders are constantly frustrated. What you need instead is a culture where employees are accountable, proactive and take responsibility for themselves and the organization.

In this teleconference, you’ll learn how to transform an entitlement culture from the inside-out, how to radically improve accountability and ownership, and do it so smoothly and subtly that employees actually welcome your efforts. Whether employees are entitled because they’re so young or entitled because they’ve been with you forever or just entitled because of the organization’s culture, you’ll learn how to help employees be accountable, proactive and responsible.

This 60-minute teleconference and webinar called “Overcoming a Culture of Entitlement” will show you:

  • 15-minute conversation that managers must have with employees that immediately reduces employees’ sense of entitlement and gives them a greater sense of personal ownership
  • How some of your HR processes are inadvertently creating a sense of entitlement and how 3 simple fixes can turn entitlement into accountability
  • 1 employee survey metric that will tell if you have an entitled culture (and where it’s most entrenched)
  • How “article reading contests” and “days of service” can give your employees a more realistic view of the outside world and radically increase their sense of gratitude
  • 5 step Personal Development Plan that forces every employee to take personal responsibility for their career, and the organization’s future, and puts the manager in the role of Coach and gets them out of playing Parent
  • The 3 biggest mistakes that managers make that keep employees feeling entitled
  • How to use a “manager for a day” program to co-opt your best employees, radically alter their worldview and use them to change an entitlement culture from the inside-out

    • PRICING:
    This 60-minute interactive session is $249 $199 only for the first 100 registrants. You can invite as many colleagues as you’d like to listen in at one site or location, using a single phone line and one computer. You will also get slides to download before the session.

    DATE & TIME:
    This 60 Minute LIVE Teleconference is being held on Tuesday, August 24th at 12:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.

    THE FACULTY:
    Mark Murphy, Chairman & CEO of Leadership IQ
    Mark Murphy is one of the country’s leading business experts. Mark has lectured at Harvard Business School, Yale University, and more. His clients include Microsoft, IBM, GE, MasterCard, Merck, AstraZeneca, MD Anderson Cancer Center, Johns Hopkins, and hundreds more.

    Mark leads one of the largest leadership studies ever, and his groundbreaking leadership training and employee survey work has appeared in Fortune, Forbes, Business Week, Investor’s Business Daily, The Washington Post, The Los Angeles Times, and many more. He has also appeared on ABC’s 20/20, CBS News, Fox Business News and NPR.

    Mark has authored 3 bestselling books, including Hundred Percenters: Challenge Your Employees to Give It Their All and They’ll Give You Even More, Generation Y and the New Rules of Management, and The Deadly Sins of Employee Retention.

    Mark Murphy is a 3-time nominee for Modern Healthcare’s “Most Powerful People in Healthcare” Award. And Mark won the Healthcare Financial Management Association’s Helen Yerger Award for Best Research.