The Nursing Leadership Institute is an intensive 2-day workshop that gives nursing leaders the critical leadership skills required to lead today's healthcare organizations. Nursing leaders will learn how to create accountability, overcome resistance to change, manage talented people with bad attitudes, hire stars with great attitudes, give constructive feedback without making people angry, and much more.

This program is for nursing executives, directors of nursing and high-potential nurse managers.

Leadership IQ is the only leadership training firm that brings you the best practices from inside and outside healthcare. Leadership IQ has trained leaders from the Mayo Clinic, Johns Hopkins, Cleveland Clinic, M. D. Anderson Cancer Center, UCLA Health System, Griffin Hospital, St. Francis Medical Center, and more. We've also trained leaders from Microsoft, Disney, Nordstrom's, GE, IBM, Google, and Goldman Sachs, so you get the best leadership techniques from every industry adapted specifically to Nursing.

Here are the skills you'll learn…

• Create an Accountable Culture
  
• Manage Talented People With Bad Attitudes
  
• Give Constructive Feedback Without Making People Angry
  
• Hire Stars With Great Attitudes
  
• Overcome Resistance to Change
  
• How to Speak So Others Listen
  
• Lead Teams With Big Egos & Differing Agendas
  
• Maximize Middle Performers
  
• Motivate & Retain High Performers (Without Money)

Here is the detailed agenda...

• Most organizations suffer from various forms of denial, blame, excuses and anxiety, and their performance suffers as a result. In this session, you'll learn how to create a culture where employees and leaders are proactively accountable for their actions and results. You'll learn to eliminate victimization, blaming and excuse-making, and you'll understand the 5 Stages of Accountability. Help your employees embrace change, execute without excuses and improve your organization's results. 

• It would be nice if all talented people had great attitudes. But sometimes, highly-skilled people can be narcissistic, territorial, whiny, gossipy, and negative. In this session, you'll learn how and when to improve someone's attitude, including what attitudes can be coached, and what cannot be coached. You'll see how the world's greatest leaders diagnose talented people with bad attitudes, build the support they need to take action, clearly map the path to success, and "improve or remove" their low performers where, when and how appropriate.

• If you give constructive feedback in a way that makes the other person angry or defensive, they'll simply stop listening. In this session, you'll learn how to "speak the truth" to employees, colleagues and bosses in a way that doesn't make them defensive or angry. You'll learn how to lower their walls of defensiveness, and turn them into a willing partner in this constructive conversation.

• According to an original Leadership IQ study, 46% of all new hires fail within 18 months. Even worse, while most interviews focus on technical skills, this study revealed that only 11% of employees fail for lack of technical skills. Most hires fail because they're not coachable, have the wrong temperament, not motivated, and other "attitude" issues that never get assessed in the interview. In this session you'll learn how to diagnose attitudes during the interview process, and discover the 7 most important tactics for hiring high performers with right attitudes to fit your culture.

• A Harvard study found that 70% of change efforts will fail. And a Leadership IQ study found that mismanaging change is the #1 reason why executives lose their jobs. In this session, we'll show you why people resist change efforts and specific techniques you can use to build the buy-in for change. You'll learn how to win-over fence-sitters and deal with change resisters, and you'll get 4 questions that will predict the success (or failure) of your change effort.

• Have you ever led a meeting where some of the audience really understood you, but the rest walked out like they weren't even in the same meeting? In this session you'll learn how to communicate with anyone, even if their communication style is completely different from yours. You'll learn how to immediately diagnose anyone's communication style, discover exactly what they need to hear, and deliver the right message in any setting (including face-to-face, phone, email, and more).

• One of the great frustrations in leading a team is trying to get everyone to achieve the same goal. And the lack of a clear purpose and direction is a huge source of infighting, territoriality and wasted time. In this session you'll learn how to align your team and get everyone focused on achieving the same goal. You'll learn how to make faster and better decisions, create high levels of trust, foster meaningful discussions, and clearly define everyone's roles.

• Middle performers are the backbone of every organization. While high and low performers get most of the attention, middle performers typically make-up 70% of the workforce, and are critical to your organization's success. You'll see how the world's greatest leaders diagnose the four types of B Players, establish expectations for excellence, transform their own managerial outlook, and apply the two dimensions of human motivation to unlock the potential of every middle performer. You'll also learn the specific scripts they use to help "B" players embrace and achieve "A" performance.

• Right now, 46% of high performers are at high risk of departure, and 44% are at moderate risk of departure. In this session, you'll learn what drives employees away and what keeps them committed to you and your organization, and the subtle signs that an employee is getting ready to quit. You'll also learn why the number one issue that managers believe causes employees to quit is so wrong. Learn why the first 90 days is so important and how you can build a bond in this time that will last for years to come. We'll show you how to react when people do leave, and the exact steps you can take to maximize the effectiveness of boomerangs.