Training Duration: 1-3 days, tailored to meet client needs
You know how to manage, but do you know how to lead?
In this program, you'll develop your Leadership Intelligence (or Leadership IQ). You'll hone your personal leadership style, inspire passionate followers, develop and sell your vision, discover power you didn't know you had and build trust. As a result, you will more effectively lead change, retain your best people, motivate employees to go "above and beyond," sell your ideas and build accountability.
What Great Leaders Do Differently is a leadership development experience that combines the depth of an immersion learning workshop, the cutting-edge science of a top business school and the proven best practices from the most admired leaders.
Module 1: Manager to Leader
• Discover the Leader’s Role in creating success
• Understand the difference between Management and Leadership
• Learn to balance Management and Leadership to become a true “Maestro” (not a “Dreamer” or a “Marcher”)
• Take the Leadership IQ Manager to Leader self assessment and create your own Development Plan
Module 2: Create a Vision That Inspires
• Create a vision that pushes people to look outside themselves and see what they can become
• Develop intuition to gauge the appropriate timing and course of your actions
• Create a vision that creates motivating expectations
• Balance your unchanging core values and purpose with your ever-changing view of threats in the outside world
• Move beyond fuzzy and poorly defined visions
Module 3: Doing More With Less
• Learn to get results with Priority Management rather than Time Management
• Adopt an inclusive Leadership Style that engages your employee’s best thinking
• How Google can help you hold your employees accountable (and make them more productive)
• How to move your employees past blaming, excuses, and paralyzing anxiety
• How to eliminate (or fix) wasteful meetings
Module 4: Building Accountability
• Define Accountability for your organization
• Discover the Four Pillars of Accountability: Systems, Principles, Voices and Conversations • Learn how Approachability impacts Accountability, and receive tools to develop your Approachability
• Develop a Leadership Persona that brings out the best in yourself and in others
• Learn scripts that will help you eliminate denial, blame, excuses and anxiety
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Module 5: Helping Others Embrace Change
• 7 sources of power every leader can use, with or without formal authority
• Learn the behavioral and psychological aspects of change leadership
• Receive practical methods for gauging the change-readiness of your organization
• Use a 4-step script for changing the minds of people who stubbornly resist change (without any yelling or threatening)
Module 6: Leading Teams
• 8 Critical Questions that every successful team must answer
• Get past the myth that “The Team Comes First”
• Learn the 4 Types of Decision models, and when to use each
• Develop Rules for Speaking, Questioning, Brainstorming, Negotiating, Sharing and Presenting
• Learn how to tackle the two common problems of Territoriality and Avoidance
Module 7: Giving Constructive Feedback
• Discover how to avoid the emotional trap of giving feedback for the “wrong” reasons
• Learn how to untangle the Facts from the Interpretations, the Reactions, and the Ends
• Measure the strength of your relationships and learn how to strengthen them with the right feedback
• Use a 4-point script to deliver feedback in low-trust or hostile relationships
• Create a Partnering dialog that promotes buy-in and eliminates defensiveness
Module 8: Giving Performance Appraisals
• Learn how – and when – to discuss money and goals in a Performance Appraisal conversation
• Understand why Self Appraisals work, and why they sometimes don’t
• Learn separate (and very different) scripts to deliver performance feedback to your High, Middle and Low Performers
• Learn how to deal with special issues such as remote employees or highly seasoned employees
Module 9: Delegating to Get Results
• Unlock the power of delegation to achieve better results AND higher employee satisfaction
• Learn the 7 P’s of Delegation: Past History, Priorities, Particulars, Progress, Positive Expectations, Praising and Process
• Use Regression Analysis to determine priorities for yourself, and your employees
• Learn techniques that will make you a better “delegate” as well as a better “delegator”
Module 10: Building Trust
• Cultivate the qualities that create trust from employees and colleagues
• 4 steps leaders must take before people will trust them
• Eliminate the 5 hidden factors that undermine trust
• Employ procedural fairness to create a trusting culture
Module 11: Motivating During Tough Times
• Take a Self Test to see how well your motivation style will work in tough times
• Learn how to set psychologically more compelling goals and targets
• Learn how Your Behavior changes Their Attitude
• Use a 4-step script to help others make positive choices
• Use Choice to create Acceptance
Module 12: Managing Generation Y
• The 6 psychological events that made Generation Y the people they are today
• Give them Autonomy while ensuring that their work gets done exactly to your Expectations
• Mentor them in a way that builds Loyalty to you and the organization
• Learn what motivates them even more than Money
• 5 Mistakes that managers make that immediately de-motivate Generation Y
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