Do you ever get frustrated by entitled employees? Who want everything now, now, now? And without working hard or earning it?

Ironically, many of our management and HR practices are actually fostering this entitlement. And the “Parent-Child” dynamic that often occurs between managers and employees is increasing entitlement and suppressing accountability.

Fortunately in this webinar, you’ll learn how to transform an entitlement culture from the inside-out, how to radically improve accountability and ownership, and do it so smoothly and subtly that employees actually welcome your efforts.

This 60-minute teleconference & webinar and teleconference called “Turning Entitlement Into Accountability” will show you:

• The 8-question “Accountability Test” that will help you diagnose the levels of entitlement vs. accountability in your organization


• How a “Parent-Child” dynamic between managers and employees is fostering entitlement, and how managers can use an Adult leadership style to immediately increase employee accountability


• How CEO Memos can be rewritten to increase employee accountability and reduce entitlement


• How some of your HR processes are inadvertently creating a sense of entitlement and how 3 simple fixes can turn entitlement into accountability


• 15-minute conversation that managers must have with employees that immediately reduces employees’ sense of entitlement and gives them a greater sense of personal ownership


• A Personal Accountability Plan that reduces entitlement by pushing every employee to take personal responsibility for their career progression and development, and puts the manager in the role of coach and gets them out of playing parent


• The 2 biggest mistakes that managers make that keep employees feeling entitled


• How to use a "manager for a day" program to co-opt your best employees, radically alter their worldview and use them to change an entitlement culture from the inside-out


• The 1 question you must ask at the end of every meeting to hardwire accountability into your daily operations


• A powerful performance management tool called Word Pictures that translates accountability into concrete and gradable behaviors for every employee




PRICING:
This 60-minute interactive session is $249 $199 only for the first 100 registrants. You can invite as many colleagues as you’d like to listen in at one site or location, using a single phone line and one computer. You will also get slides to download before the session.

DATE & TIME:
This 60 Minute LIVE Teleconference is being held on Thursday, February 2nd at 1:00 PM Eastern Time. 24 hours before the event, you will receive an email with detailed instructions for calling in and downloading handouts.


If you need help with registration, please call 800-814-7859.

THE FACULTY:
Mark Murphy, Chairman & CEO of Leadership IQ
Mark Murphy is one of the country’s leading business experts. Mark has lectured at Harvard Business School, Yale University, and more. His clients include Microsoft, IBM, GE, MasterCard, Merck, AstraZeneca, MD Anderson Cancer Center, Johns Hopkins, and hundreds more.

Mark leads one of the largest leadership studies ever, and his groundbreaking leadership training and employee survey work has appeared in Fortune, Forbes, Business Week, Investor’s Business Daily, The Washington Post, The Los Angeles Times, and many more. He has also appeared on ABC’s 20/20, CBS News, Fox Business News and NPR.

Mark has authored 3 bestselling books, including Hundred Percenters: Challenge Your Employees to Give It Their All and They'll Give You Even More, Generation Y and the New Rules of Management, and The Deadly Sins of Employee Retention.

Mark Murphy is a 3-time nominee for Modern Healthcare’s “Most Powerful People in Healthcare” Award. And Mark won the Healthcare Financial Management Association’s Helen Yerger Award for Best Researc