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Every organization wants to retain employees, especially the best employees. But right now, 46% of high performers are at high risk of departure, and 44% are at moderate risk of departure. So this is an area that needs our attention.
Presented by Mark Murphy, bestselling leadership expert and CEO of Leadership IQ, this program will challenge entrenched and misguided beliefs about retention. We'll show you the 5 Deadly Sins of Retention and teach you how to implement five cutting-edge strategies for keeping your best people.
Join the thousands of leaders from organizations like Citigroup, FedEx, GE, Intel, Toyota, and the Mayo Clinic who have watched these programs. And when you purchase this program, you'll receive 30-day access to watch the program as many times as you want (24 hours per day) and a complete set of the handouts to download.
Here's what you'll learn...
- When it comes to protecting your customers and the organization, not every employee is equal, and not every group of employees is equal. We'll show you how to identify who's most important, and where you should be spending your retention efforts.
- When and why high performers are not always the most important group.
- Diagnose the Shoves and Tugs for every employee.
- Learn what drives employees away and what keeps them committed to you and your organization.
- What questions to ask, and the subtle signs that an employee is getting ready to quit.
- Why the number one issue that managers believe causes employees to quit is so fundamentally incorrect.
- Learn why the first 90 days is so important and how you can build a bond in this time that will last for years to come. We'll show you what should happen before day 1, during day 1, during week 1 and for the rest of the 90 days.
- An 8 step process to undo an employee's resignation. If someone quits that you don't want to quit, we'll show you what to say, and how to respond, from the first minute on. With this process, you can undo at least 50% of resignations, and you'll see why no one has actually quit until they walk out the door.
- How to react when people do leave, and the exact steps you can take to maximize the effectiveness of boomerangs (employees who leave and later come back).
- Techniques for maximizing the effectiveness of your interviews, and you'll learn why so many employees don't tell the truth during them.
100% satisfaction guaranteed. Your satisfaction is 100% guaranteed. If you are not satisfied with this program, contact us within 5 days of your first viewing and we'll arrange for an immediate refund.
Presenter: Mark Murphy, Chairman & CEO of Leadership IQ
Mark is an internationally-recognized expert on leadership. Mark is co-author of the #1 bestseller Leading on the Edge of Chaos: The 10 Critical Elements for Success in Volatile Times. He was also featured in the bestselling Harvard Management Update article "Building the Buy-In: Setting the Stage for Change." He has received numerous awards for his research, including the Financial Management Association's Best Research Award and two nominations for Modern Healthcare's "Most Powerful People in Healthcare" award. He has published extensively, and his work has appeared in USA Today, the Wall Street Journal, and INSEAD Quarterly, among others. Mark has lectured at Yale University, the University of Miami and Tufts University and has been the featured speaker for hundreds of groups. His clients have included such organizations as DuPont, Hewlett-Packard, Blue Cross/Blue Shield, Kemper Insurance Companies, Blockbuster Video, Yale New Haven Hospital, and the Surgeon General. Previously, Mark was President of a joint venture with Mercer Human Resources Consulting.
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Viewing: This is a recorded webinar. Registered attendees may view it as many times as they want for 30 days from date of purchase.
Length: 60 minutes
Price:
Up to 5 viewers - $95
6 to 15 viewers - $150
16 to 20 viewers - $175
21 to 39 viewers - $200
Over 40 viewers - $300

You can also purchase this program on CD. Includes facilitator's guide. Price: $550

A&E
Accor North America
American Heart Association
Amgen
Ariba, Inc.
Bechtel Corp.
Best Software, Inc.
Bose Corporation
California Healthcare Assoc.
Cardinal Health
Caterpillar Inc.
Cedars-Sinai Health System
Cerner
Charles Schwab
Childrens Hospital Los Angeles
Chubb Group of Insurance Cos.
Citigroup
City of Charlotte
City of Memphis
Comcast Cable
Cornell University
Countrywide
Cutter & Buck
Department of Defense
Duke Energy Field Services
Eastman Chemical
E-LOAN
Ernst & Young
Fairfield Resorts
Farrmers Insurance
FedEx
Flextronics
Food Lion
Fox Chase Cancer Ctr.
Gannett Company Inc
GE
General Mills
Hartford Life
Herbalife International
HSBC
HUMANA
IKON Office Solutions
ING
Ingram Micro
Intel
Internal Revenue Service
JPMorgan Chase
Kaiser Permanente
King Pharmaceuticals
Kyocera Wireless Corp
Lands' End
LEGOLAND California
MCI
Morgan Stanley
National Center for Missing & Exploited Children
Nordstrom Direct
Pearson Education
PeopleSoft, Inc
Philip Morris USA
Pitney Bowes
Progressive Insurance
Prudential Financial
Qwest Communications
Raley's
Raytheon Company
RealNetworks
Ricoh Electronics, Inc.
Royal Caribbean Cruises Ltd.
Seagate
Sears
Solvay Pharmaceuticals, Inc.
State Farm
Sun Microsystems
Sutter Health
Time Warner Cable
Toyota
UnitedHealthcare
University of Chicago
University of Notre Dame
US Airways
Vanderbilt Children's Hospital
Verizon Wireless
Wachovia
Wells Fargo
Wheelock, Inc.
Xerox Corp
Young & Rubicam Brands
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