Hiring For Attitude Services
Hiring for Attitude — Leadership IQ

Discover the Hiring for Attitude services that fix hiring at your company.

A revolutionary approach to recruiting star performers with both tremendous skills and superb attitude — built on the largest study ever conducted on why new hires succeed or fail.

See the four ways to work with us From full consulting to a self-paced certificate
Mark Murphy holding Hiring for Attitude — New York Times Bestselling Author; BookAuthority Best Hiring Books of All Time winner
46%
of new hires fail within 18 months
89%
of those failures come down to attitude, not technical skill
15
core attitudes we help you interview for — with real answer guidelines
Why hire for attitude

What changes when attitude drives your hiring

Imagine how much more successful your organization would be if every employee were as effective as your best performers. That's what this method is built to produce — not by luck, but by making fit measurable.

01

Fewer costly mishires

The lost productivity, management time, and cost of replacing a bad hire adds up to millions — even at small companies. This is how you stop paying it.

02

Consistency across every manager

No more apples-to-oranges interviews. Every hiring manager works from the same questions and the same answer key, so evaluations actually compare.

03

A pipeline that pre-filters for fit

Recruiting messaging that attracts the right attitudes and quietly repels the wrong ones — so the best candidates apply and the poor fits self-select out.

04

More stars, fewer failures

Eliminate the mishires and you effectively double your share of high performers — the foundation of a culture that's aligned on attitude.

Four ways in

Four ways to hire for attitude — pick the one built for you

From a certificate one manager earns on their own, up to a platinum program we build and run with you — every option runs on the same Brown Shorts method. Find your level below.

For the individual hiring manager
Self-paced

4-Week Course

You get certified

A cohort-based certificate program for one manager who wants to become a master interviewer — about two hours a week for four weeks.

  • Weekly live sessions + coursework
  • Earn a Hiring for Attitude certificate
  • Perfect for a single manager or HR pro
For small & medium businesses
You install it

Turnkey System

You install it yourself

The complete self-guided system — masterclasses, the full attitude library, and 60 real-life answer guidelines — ready to roll out across your team on your own timeline.

  • Licensed to your whole organization
  • Everything pre-built — install this week
  • Includes a 1-hour consult with Mark Murphy
For medium & larger companies — platinum
We train you

Custom Training

We train your team

A customized onsite or virtual program, taught by Mark Murphy, that trains every hiring manager on the method — tailored to your roles, culture, and agenda.

  • Led personally by Mark Murphy
  • Half-, one-, or two-day formats
  • Optional certification for attendees
For medium & larger companies — platinum
We build it

Consulting

We build it for you

We build your entire Hiring for Attitude system end to end — success profile, interview questions, answer guidelines, manager training, and recruiting messaging.

  • Success profile from your own data
  • Custom questions + graded answer keys
  • The full done-for-you engagement

Every level runs on the same method — the largest study ever conducted on why new hires fail

Where Hiring for Attitude came from — and why it works
Work with us directly · Levels 1 & 2

Have us build the system — or train your team to run it

Both are led personally by Mark Murphy, author of Hiring for Attitude, and built on the same four-part method. The difference is how much we do for you.

Level 1 · Most comprehensive

Hiring for Attitude Consulting

We build your complete system, end to end.

We construct the entire Hiring for Attitude process for your organization so your managers never have to make it up as they go. We discover the attitudes that define your culture, turn them into a structured interview system with a full answer key, train your managers, and rebuild your recruiting to attract them.

  • A custom success profile built from your own performance data
  • Interview questions plus pages of diagnosed good and bad answers
  • Manager training and ongoing online certification
  • Recruiting messaging aligned to your success profile
Best for organizations installing the full process across many hiring managers.
Level 2 · Focused engagement

Hiring for Attitude Custom Training

We train your managers to run the method.

A customized program — taught personally by Mark Murphy — that gives every person who hires a keen eye for talent. We tailor every aspect, from duration to content, to your team, with half-day, one-day, and two-day formats. Blended learning with real exercises, case studies, and practicums, plus eligibility for Hiring for Attitude certification.

  • Fully customized agenda, tailored to your roles and culture
  • Half-day, one-day, and two-day options
  • Interactive exercises, case studies, and interview practicums
  • Certification exam for attendees on completion
Best for teams that want expert-led training without a full build-out.
The method behind both — the four phases
Phase 1
Success Profile

Discover the "Brown Shorts" attitudes that separate your high performers from your mishires.

Phase 2
Questions & Answers

Turn those attitudes into a structured interview script with a diagnosed answer key.

Phase 3
Training & Certification

Train every hiring manager to run the process consistently and confidently.

Phase 4
Recruiting Messaging

Rebuild recruiting to attract the right attitudes and repel the wrong ones.

Not sure which level fits?

Tell us where you are and we'll help you figure it out — or reach Jill Sutherland directly at jill@leadershipiq.com.

Start a conversation
Let's talk

Tell us about your hiring

Share a little about your organization and what you're trying to solve. We'll set up a time to talk through where you are and what would help most — whether that's a full build or training your team.

Prefer email? jill@leadershipiq.com

Buy online · Levels 3 & 4

Rather run it yourself? Two ways to start today

Both are available to purchase online. Here's the short version — follow through to the full details when you're ready.

Hiring for Attitude book cover
Level 3 · Turnkey System

The complete system, ready to install this week

For the CEO, founder, or HR leader rolling this out across a company

The same system we've installed at some of the world's top companies — where it normally takes months of consulting to build — packaged, proven, and ready to put to work. Built on the largest study ever conducted on hiring for attitude, it hands you the interview questions that reveal true character, job ads that attract the right attitudes, and a proven structure for your entire hiring process. Lifetime access, one payment, start whenever you like.

  • 5½-hour masterclass covering the full method end to end
  • The complete Attitudes Library — 15 attitudes, 60 real-life answers
  • Advanced & Recruiting-for-Attitude masterclasses, plus proven job ads
  • A private one-on-one consultation as you roll it out
Level 4 · 4-Week Course

Earn your certificate in Hiring for Attitude

For an individual hiring manager or HR pro who wants the skill and the credential

A guided, cohort-based certificate program taught by Mark Murphy, author of Hiring for Attitude. Over four weeks — about two hours a week — you'll learn the attitudinal interview questions, answer guidelines, and real-time reading techniques that separate strong candidates from weak ones, then earn a certificate that looks great on LinkedIn. Structured, supported, and paced so it fits around a full-time job.

  • Four weekly modules, self-paced within each week
  • Dozens of attitudinal questions you can use immediately
  • Answer guidelines and textual-analysis techniques
  • Hiring for Attitude certificate on completion

Stop guessing at attitude in the interview room

Whichever level fits, it starts the same way — knowing exactly what good looks like before the next candidate walks in.

Choose your starting point