Employee Engagement Surveys
75% of employee engagement surveys have not generated improved levels of employee engagement! That means that your survey investment was wasted. At Leadership IQ, we have created the most statistically-advanced employee engagement survey that will actually improve employee engagement!
But we should warn you, our approach is not for people who want a fluff survey about having a good friend or always having a smile at work. Our survey, called the Hundred Percenter Index, uses scientific survey practices that pinpoint precisely which issues are engaging (and disengaging) your employees, and give your managers the exact roadmap and skills training to immediately increase performance.
You can read more about our work in our FORBES article On Your Next Employee Engagement Survey, Don't Ask Employees If They're 'Satisfied' (written by our Founder Mark Murphy who's a Forbes contributor and NY Times Bestseller)
Or you can take our quiz called How Good Is Your Employee Engagement Survey?
Here’s a quick overview of our approach to employee engagement surveys…
5-Point Scales Don’t Work
The 5-point survey scale doesn’t work for employee engagement surveys. Employees who really hate their workplace have quit already. So a 5-point scale survey pool is positively biased--- you’ll never get as many people rating a 1 as you will a 5. Leadership IQ’s 7-point scale broadens the spectrum and provides statistically-valid and easily trackable survey results that let you know what your employees are really thinking.
We Won’t Ask Employees If They’re "Satisfied"
Almost every employee survey includes a version of the statement "Overall, I am satisfied with company X." All this really says is, "I’m satisfied" and what real help is that? Our survey questions let you know if employees are deeply fulfilled and committed to your goals, if they are willing to drip blood, sweat, and tears for the organization. And if not, what it will take to provide the life-altering fulfillment that makes them want to give that kind of 100% effort.
CEOs Love Multiple Regression Analysis
We use an advanced statistical technique called Stepwise Multiple Regression that analyzes all your survey questions to discover which 3-5 issues will immediately improve engagement. If you treat issues with low scores equally with more critical items, you can miss what’s truly motivating your employees (your corporate color scheme may get low scores, but is that what’s really engaging your employees?). CEOs love the regression analysis because it eliminates guessing and wasted time, and gives an immediately actionable improvement plan that’s unique to your organization. Have your scores been flat year over year? Multiple regression precisely forecasts which questions will give you an immediate statistical jump in employee engagement scores.
Your Managers Need Leadership Training
Giving your managers employee engagement survey data without the right communications and management training is like sending someone to work in the ER of a hospital without medical training. If your people were ready to make all the necessary changes without any further training, they would have done it already. It takes roughly two solid days of training (whether onsite or online) to equip managers with enough skills to do most jobs effectively. We give you the specific tools needed to find out how to correct the issues identified. And, our clients get the world’s best online leadership training called the Science of Leadership Academy, taught by NY Times bestseller and Forbes Contributor Mark Murphy.
You Only Have 28 Days
We deliver the feedback to your leadership team that quickly. The results of your employee survey have an expiration date, and the three, four, or even five months most companies wait only worsens morale. You’ve got about 28 days. You don’t have to have every single regression run and every departmental data set completed, but you must let folks know that the initial report and analysis have been received and that there’s a schedule for meetings where every employee can see or hear the results. Don’t ever let your survey provider tell you it takes months to process the data; it doesn’t.
Never Ask Questions You Can’t Fix
Every survey question you ask implies a promise that you’re going to do something positive to fix what’s ‘broken’. And if you don’t act, you can kiss employee morale goodbye. The questions asked by the Hundred Percenter Index challenges employees to share specific and intelligent solutions to the problems they face. Every question we asks shows a clear Path To Action so you can take immediate steps to correct any issue on your employee engagement survey.
If you like our approach, use the contact form on the right to schedule a time to talk.