- 7 Psychological Secrets of Great Customer Service (Recorded Webinar) $149.00 USD
- Creating a Drama-Free Workplace (Recorded Webinar) $149.00 USD
- Giving Tough Feedback Without Making People Angry (Recorded Webinar) $149.00 USD
- How to Manage 'Brilliant Jerks' (aka Talented Terrors) (Recorded Webinar) $149.00 USD
Leadership IQ is a leadership training and research firm. Founded by New York Times bestselling author Mark Murphy, Leadership IQ leads one of the world’s largest leadership training and employee engagement studies.
Among our many well-known research studies are “Job Performance Not a Predictor of Employee Engagement,” “Are SMART Goals Dumb?,” “Why CEO's Get Fired,” “Why New Hires Fail” and “Don’t Expect Layoff Survivors to Be Grateful.”
Leadership IQ’s work has appeared in such publications as the Wall Street Journal, Fortune, Forbes, Bloomberg BusinessWeek, U.S. News & World Report and the Washington Post. And Mark Murphy has been a featured guest on programs including CBS News Sunday Morning, ABC’s 20/20, Fox Business News, CNN International and NPR.