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TRUTH AT WORK CERTIFICATION

GET CERTIFIED TO TEACH YOUR COMPANY "TRUTH AT WORK: THE SCIENCE OF DELIVERING TOUGH MESSAGES"

[WITH NO RENEWAL FEES EVER...YOU GET PERPETUAL ACCESS]

The greatest workplaces have one thing in common; they speak the truth without causing anger, resentment, or defensiveness. Unfortunately, a whopping 80-90% of people are reluctant, or struggle, to speak the truth.

In this exciting online certification program, New York Times bestselling author Mark Murphy provides the science and tools for calmly and rationally leading people to speak the truth, accept new information, and embrace even the toughest messages.

IMPORTANT NOTE #1: IF YOU HAVE ANY QUESTIONS, OR NEED MORE INFORMATION, OR NEED HELP, PLEASE EMAIL JILL SUTHERLAND (DIRECTOR OF CLIENT SERVICES) AT JILL@LEADERSHIPIQ.COM

IMPORTANT NOTE #2: THIS CERTIFICATION IS ONLY FOR INTERNAL TRAINERS, NOT EXTERNAL CONSULTANTS. THE CERTIFICATION ONLY ALLOWS SOMEONE TO TRAIN EMPLOYEES AT ONE ORGANIZATION.

After you complete this online program, you’ll be certified to teach others the science of delivering tough messages. This certification will immediately enhance your reputation, credibility and career. And you’ll be delivering tremendous value to your organization! You'll be able to teach every person at your company how to speak the truth without causing anger, resentment, or defensiveness!

AS A CERTIFIED TRAINER, YOU'LL BECOME AN EXPERT IN THE SCIENCE OF DELIVERING TOUGH MESSAGES AND WILL LEARN:

  • How to deliver the toughest messages without causing defensiveness or anger
  • Create a culture of truth, candor, trust, resilience and accountability
  • How psychological phenomena like cognitive dissonance and the Dunning-Kruger effect cause people to deny, resist or attack the truth
  • How Structured Listening helps you calmly and logically control volatile conversations
  • The 7 phrases that make people defensive (and what you should say instead)
  • Tackle “taboo topics” and “sacred cows” without bruising egos or starting turf wars
  • Manage the personalities who drag their feet, play politics, and are passive-aggressive
  • Resolve disagreements fully to increase buy-in and commitment
  • Foster real teamwork, make smarter decisions, spark innovation, and solve problems more quickly

HERE ARE THE MODULES IN YOUR CERTIFICATION COURSE

AS A CERTIFIED TRAINER, YOU’LL LEARN HOW TO DELIVER THIS TRAINING IN ANY TIMEFRAME, FROM FULL-DAY TO 1-HOUR!

DELIVERS 3 MODULES

Through a combination of cutting-edge science and hyper-practical techniques, The Science of Finding Time to Be a Leader delivers 3 modules that will immediately and radically improve your productivity and effectiveness. Your 3 modules include:

DELIVERS 3 MODULES

Through a combination of cutting-edge science and hyper-practical techniques, The Science of Finding Time to Be a Leader delivers 3 modules that will immediately and radically improve your productivity and effectiveness. Your 3 modules include:

MODULE #1: INTRODUCTION 

--Understanding the 3 critical elements of a Truth Talk
--Why speaking the truth is so critical to your organization’s success (and what happens if your organization is less-than-truthful)
--Why people are so afraid to share the truth
--The 8-Step Truth At Work Process 

MODULE #7: CREATE A WORD PICTURE

--Why it’s impossible to have tough conversations when everyone has a different definition of the truth
--The science of creating Word Pictures; a tripartite definition that transforms abstract concepts into concrete examples that anyone can understand 

MODULE #2: UNDERSTAND THE TRUTH-KILLERS (OR WHY WE RESIST THE TRUTH) 

--Discover the biggest reasons why people fail to accept the truth
--Confident Unawareness (and the Dunning-Kruger Effect)
--Perceptual Resistance (and Selective Perception)
--Psychological Resistance (and Cognitive Dissonance)
--Financial Resistance 

MODULE #8: LISTEN WITH STRUCTURE

--Why Structured Listening is so much more powerful than older techniques like active listening
--The 3-Steps to effective Structured Listening: Eliciting, Listening and Confirming
--7 Bad Phrases that tell others “we’re not listening” including: “Griping about it won’t make it better” and “Maybe it's a blessing in disguise” and “Don't worry; you’ll get over it”

MODULE #3: FOCUS ON THE FACTS

--Learn how every conversation has four layers: Facts, Interpretations, Reactions and Ends (the FIRE Model)
--How to drop all the interpretations, reactions, and ends (IRE, the emotional baggage, judgment, and negativity) to focus on the facts
--How ‘trigger words’ (like ‘always,’ ‘never,’ ‘forever,’ ‘impossible’ and ‘constantly’) can ruin Truth Talks 

MODULE #9: SHARE THE FACTS

--How to turn backward-looking conversations into Forward-Looking Conversations
--6 conversations to avoid, including The Compliment Sandwich, Shirking and Advice
--Mastering the phrase “Let’s focus on what we CAN control”
--How to tell when the other person has had a ‘lightbulb moment’ 

MODULE #4: TAKE THEIR PERSPECTIVE

--Discover the science Perspective-taking
--How to climb inside your truth partner’s mind and see the situation from their perspective
--How Perspective-Taking has led to others liking us 19% more and feeling 78% more empathy towards us 

MODULE #10: TRUTH AT WORK: REVIEW

--Applying the 8-Step Truth At Work Process
--How to shorten a Truth Talk when necessary
--When you need to use all 8 steps and when you can skip a few 

MODULE #5: SET YOUR GOALS

--How 3 bad goals ruin difficult conversations (I Want An Apology, Admit You Were Wrong, Feel Bad For What You Did)
--Discover the 6 Months Later Technique (and the science of Temporal Distancing) to reduce negative emotions and make tough conversations more productive 

MODULE #11: TRUTH AT WORK: ESSENTIALS

--This module shows you how to deliver a 60-minute or 90-minute Truth At Work Training Session for situations where you have to deliver training in a very short timeframe.
--This module can also be shown directly to your audiences if you want them to have a perfectly consistent training experience. 

MODULE #6: START A CONVERSATION, NOT A CONFRONTATION

--How to use the 5-Step I.D.E.A.S. script to immediately get others to lower their defensiveness and join you in having a true dialogue
--I: Invite them to partner, D: Disarm yourself, E: Eliminate blame, A: Affirm their control, S: Set a time limit
--How the Power Of Questions helps you discover the source of other people’s resistance 

MODULE #12: TRAINER GUIDE

--This module teaches you how to deliver the Truth At Work Training to your audiences in full-day, half-day or 1-2 hour formats.
--You will work through all the slides and topics to see which ones to include or skip depending on the length of the training session you’ll be delivering. 

THIS COURSE INCLUDES 6 EXCLUSIVE BONUSES!

BONUS #1:

RESEARCH REPORT: WORDS THAT COST YOU THE INTERVIEW

This groundbreaking study reveals the differences between how high and low performers speak during job interviews! You'll learn exactly how to pinpoint good and bad candidates by listening to their adverbs, pronouns, verb tenses and more! This research has revolutionized how interviewers assess job candidates!

BONUS #2:

THE 5-PART UNIVERSAL ATTITUDE INTERVIEW QUESTION: COACHABILITY

Coachability is the number one reason for new-hire failures. So this five-part Universal Hiring Question immediately reveals whether someone has the drive to improve, the self-awareness to make it happen, and the ability to accept feedback. And it's the question that famously asks candidates to spell the last name of their previous boss..

BONUS #3:

8 ATTITUDE INTERVIEW QUESTIONS TO START USING IMMEDIATELY

In addition to learning how to create your own attitude interview questions, you receive 8 proven attitude interview questions that you can start using in interviews today! These questions each reveal a different good or bad attitude, from resilience, to problem solving, to emotional sensitivity, to not gossiping, and more!

BONUS #4:

3-3-3 EXERCISE FOR DISCOVERING THE ATTITUDES YOUR COMPANY NEEDS TO HIRE

Do you know the exact attitudes that differentiate your high and low performers? You will after you complete this 3-3-3 Exercise. This is the fastest way to immediately pinpoint the attitudes that are unique to your organization and that you need to start hiring for today!

BONUS #5:

4-STEP PROCESS FOR CREATING ATTITUDE INTERVIEW QUESTIONS

Attitudinal interview questions are very different than the typical interview question. In fact, you’ll learn that there are 6 words that absolutely ruin interview questions when you’re trying to hire for attitude. You will learn a step-by-step process for creating attitude questions that immediately separate high and low performers!

BONUS #6:

SIX INTERVIEW QUESTIONS YOU SHOULDN’T BE ASKING

The most common interview questions (for example, "tell me about yourself..." and "what are your weaknesses") are useless when it comes to hiring for attitude. And once you understand why these 6 interviews questions are so ineffectual, you will never again ask bad interview questions!

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THIS COURSE INCLUDES 6 EXCLUSIVE BONUSES!

BONUS #1:

GUIDELINES FOR GREEN, YELLOW, ORANGE AND RED LIGHT WORK

There are four types of work that we do. And in order to achieve maximal productivity, you must prioritize your day around Green Light work, delegate Yellow and Orange Light work and eliminate Red Light work. These GUIDELINES FOR GREEN, YELLOW, ORANGE AND RED LIGHT WORK should accompany you everywhere to ensure you stay focused on the right types of work.

BONUS #2:

GUIDELINES FOR TIME ANALYSIS

A Time Analysis helps identify wasteful work and keeps you from blindly falling into productivity traps. This GUIDELINES FOR TIME ANALYSIS document will take you through the steps to analyze and diagnose your time.

BONUS #3:

GUIDELINES FOR THE 7 P'S OF DELEGATION

Delegating is an incredibly powerful time-management tool, but it’s not easy for everyone to do. There are numerous ‘limiting beliefs’ and ‘psychological barriers’ that run through our head when we consider delegating work. So these GUIDELINES FOR THE 7 P'S OF DELEGATION will immediately make us more effective at shedding work that is not our top priority.

BONUS #4:

TECHNOLOGIES FOR TIME ANALYSIS

While a pen-and-paper time analysis is the original approach for tracking time and improving productivity, you can use tracking technologies to help diagnose your time. These TECHNOLOGIES FOR TIME ANALYSIS provide several options for automating your time analysis.

BONUS #5:

WORKSHEET FOR IGNITING PASSION FOR YOUR GOALS

It’s impossible to be super productive without an overarching goal that drives your daily focus. This WORKSHEET FOR IGNITING PASSION FOR YOUR GOALS will create a level of passion and emotional connection that drives you to make the time to do the work that matters.

BONUS #6:

CUTTING-IN-HALF GOAL WORKSHEET

The most successful people (e.g. Warren Buffett, Jeff Bezos, etc.) are way more strategic and urgent about their time. This CUTTING-IN-HALF GOAL WORKSHEET helps you be more strategic about your time, by taking your big one-year goal and breaking it down to just what you need to do today in order to achieve that goal.

THIS COURSE IS TAUGHT BY
MARK MURPHY, FOUNDER OF LEADERSHIP IQ

ABOUT MARK MURPHY

Through his groundbreaking research, Mark Murphy has created some of the biggest ideas in leadership. He’s a New York Times bestselling author, weekly contributor to Forbes and CNBC, ranked as a Top 30 Leadership Guru and the Founder of Leadership IQ.

He’s trained leaders at the United Nations, Harvard Business School, the Clinton Foundation, Microsoft, MasterCard, SHRM, and hundreds more organizations

Mark leads one of the world’s largest leadership skills studies, and his work has appeared in The Wall Street Journal, The New York Times, Fortune, Forbes, Bloomberg BusinessWeek, and U.S. News & World Report. Mark has also appeared on CNN, NPR, CBS News Sunday Morning, ABC’s 20/20, and Fox Business News.

Mark’s most recent book was Truth At Work: The Science Of Delivering Tough Messages. Before that, he wrote the New York Times bestseller, Hundred Percenters: Challenge Your People to Give It Their All and They’ll Give You Even More. Before that, his book Hiring for Attitude was featured in Fast Company, The Wall Street Journal, and chosen as a top business book by CNBC.

CALL US

We'd love to hear from you. Call us at 1-800-814-7859 and we'll be happy to answer any questions you have.