by Mark Murphy, CEO of Leadership IQ

Today thousands of managers are sitting at their desks both puzzled and annoyed at the three-letter-word that keeps getting thrown at them by their young workers. Baby Boomer and Traditionalist leaders describe this word as sounding, as one manager told us, “like nails on a chalkboard.” What, you might ask, is this word? And, if you’re a Generation Y-er, you might ask, “Why is it driving you crazy?” Learn More…

by Mark Murphy, CEO of Leadership IQ

Most leaders assume that middle performers are already doing the best they can, and so dismiss taking any action to improve their performance. Middle performers, in turn, internalize this assumption and stop trying to be anything more than what they already are. Learn More…

by Mark Murphy, CEO of Leadership IQ

Recently, I was training a room full of leaders at Microsoft (you know, the company that makes the software you’re probably using to read this email). On this particular visit, I was teaching them about “Developing Passionate Followers.” Microsoft dominates in an industry populated by the hyper-analytical and numerically inclined. So why would Microsoft hire Leadership IQ to address an issue as “soft and fuzzy” as developing passionate followers?
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