
What Great Managers Do Differently
Practical, science-backed techniques for setting expectations, giving feedback, and coaching performance.
An annual certificate academy for organizations that need every manager trained, tested, and documented — without building a custom LMS or paying for one-off workshops. Built on research from 500,000+ leaders. Managers don’t just watch. They apply it. And you get a clear view of who’s actually progressing.
The research behind it has appeared in The Wall Street Journal, Forbes, Fortune & The New York Times.
Leadership IQ’s management techniques and research have appeared in
What it is
Leadership IQ Certificate Academy is an annual subscription that gives your managers access to seven certificate programs — each with video lessons, quizzes, reflection assignments, certificates, and admin reporting. Subscribe once and your whole team gets all of it. To finish, a manager has to actually do the work, not just press play.
Short video lessons taught by Mark Murphy, built on Leadership IQ’s research.
A quick check that the core ideas landed before moving on.
A written reflection connecting the lesson to the manager’s own team — with personalized feedback.
Finish every module in a program and the manager earns a certificate that proves it.
It’s a structured program for a team of managers — not a course library you hope people browse.
Inside the academy
See exactly what managers work through, what they have to complete, and what your admins see on the other side. This is the machinery behind the certificate.
The library
Every manager gets the full set — from What Great Managers Do Differently to The Leader as Coach. They see their progress, pick up where they left off, and earn a certificate for each program they finish.

1What managers see: all seven programs, their progress on each, and where to pick back up.

2What managers complete: watch the lesson, then pass the quiz to unlock the next module.
The work
Each module pairs a short video lesson from Mark Murphy with a quiz that has to be passed to move on. No skipping ahead, no “complete” button without the work behind it.
The difference
To finish a module, a manager writes about applying the lesson to their own team — and gets specific, personalized feedback on what they wrote. It’s the part every completion-only certificate skips.

3The work behind the certificate: a written reflection on their own team, with personalized feedback.

4What admins see: seats used, certificates earned, who hasn’t started, and every manager’s progress.
For admins
One admin login shows seats used, who’s earned a certificate, who hasn’t started, and every manager’s progress. The proof your investment is working — ready for the conversation with your CFO.
Why the Academy
Most organizations are stuck between content libraries that prove people watched videos, and executive programs too expensive to scale. Leadership IQ’s Certificate Academy is the middle that doesn’t exist anywhere else.
| Leadership IQ’s Certificate Academy | Content librariesLinkedIn, Udemy | Premium / exec edHarvard, Cornell, CCL | |
|---|---|---|---|
| Built on original research from 500,000+ leaders | ✓ | × | ✓ |
| Applied reflection required to earn the certificate | ✓ | × | ✓ |
| Specific scripts for the hard conversations | ✓ | – | – |
| Focused on managers, not a general library | ✓ | × | – |
| Team progress reporting for admins | ✓ | ✓ | – |
| Priced to develop every manager | ✓ | ✓ | × |
| A recognized expert behind every program | ✓ | × | ✓ |
✓ Yes– Partial× No
The programs
Every subscription includes all seven — each built with video modules, quizzes, reflection assignments, and completion tracking. Not a catalog to pick from. One academy, with this much depth behind it.

Practical, science-backed techniques for setting expectations, giving feedback, and coaching performance.

Shift from being the person who solves every problem to the one who raises the performance of everyone around you.

Reduce generational friction by understanding what really drives Boomers, Gen X, Millennials, and Gen Z.

Speak with clarity, listen with empathy, and influence with confidence — even in the hard conversations.

Lead employees who are overwhelmed, depleted, cynical, or stuck — by diagnosing what's really going on.

Understand, balance, and activate the five roles found in every high-performing team.

Hire people who fit your culture and thrive — using the research behind what makes new hires succeed or fail.
Built by Mark Murphy
Every program in the Academy is built and taught by Mark Murphy — New York Times bestselling author, Forbes Senior Contributor, and founder of Leadership IQ.
His research on more than 500,000 leaders is the foundation of the entire curriculum — and it’s the same work behind books like Hiring for Attitude, Team Players, and Hundred Percenters.

Pricing
The Academy is built for teams — an annual subscription that develops every manager, with pricing that scales as you add seats.
Every subscription includes
Everything your managers and your HR team need, in one place.
Starts at $3,500/year
Annual team subscription
Includes:
Per-seat pricing drops as your team grows. Tell us your headcount and we’ll put together a plan.
Book a demoSee the platform and get pricing for your team.
Questions
Content libraries sell breadth — thousands of courses, and a certificate that just confirms someone watched the videos. The Academy is a focused, research-built program where managers have to pass a quiz and write a reflection applying each lesson to their own team. The certificate proves they engaged and applied the material, not just that they pressed play. It’s built specifically for developing managers, not a general catalog you hope people browse.
Yes. The Academy starts at five managers. It’s designed to develop a team together rather than as individual logins, and per-seat pricing drops as you add more people. Tell us your headcount and we’ll put together a plan.
Each program is a handful of short modules (most are four to six), and each module is a single focused video lesson plus a quick quiz and a short written reflection. Managers work at their own pace — there’s no fixed schedule or live sessions to attend, which is what makes it realistic for people who are already stretched.
For every module: watch the video, pass the quiz, and write a brief reflection connecting the lesson to their own work — which gets personalized feedback. Finish every module in a program and the certificate is earned. There’s no “complete” button without the work behind it.
Yes. Each group receives one admin login that shows manager seats, course progress, certificates earned, completed modules, and assignment activity. It’s the documentation you need to show your investment is working.
We load your people for you. You tell us who should have access and send us names and emails — there’s no admin setup, course-building, or technical work on your end. Managers just log in and start.
Each certificate represents completion of a full, research-based Leadership IQ program — including the applied reflection work. Programs also carry contact/course hours. Because earning it requires real engagement rather than passive viewing, it’s a credential that reflects capability, not just attendance.
Pricing is per seat and scales with your team size, starting at a five-manager minimum. The best way to get an exact number is to book a demo — you’ll see the platform and we’ll build a plan around your headcount.
Leadership IQ Certificate Academy
See the platform, walk through the programs, and get a plan built around your team.
Book a demoStarts at five managers · volume pricing as your team grows