Books by Mark Murphy
Here are the latest books by Mark Murphy, Founder of Leadership IQ (click on each book to buy on Amazon)...
When you’re about to have a difficult conversation, or deliver some constructive feedback or even send an email when you’re slightly irritated, it’s really important to PAUSE and ANALYZE the words you’re going to say. Negative words, in particular, can... Read more →
Fake News Study Overview The terms ‘fake news’ and ‘alternative facts’ entered the lexicon during the 2016 presidential election. And now the impact of these terms are being felt in the American workplace. During May-June 2017, Leadership IQ surveyed 3,272... Read more →
Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face fewer malpractice lawsuits and have better patient outcomes. Leaders with great listening skills have more inspired and engaged employees.This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face... Read more →
