The Science and Practices of Managing People [6-Week Online Certificate Program]

Leadership IQ

$599.00 USD 

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The #1 internal concern of CEOs is that there aren’t enough LEADERS in their organizations to cultivate, develop, manage and retain their best employees!

But any manager who can demonstrate that they’ve got those LEADERSHIP SKILLS is going to be in incredibly HIGH DEMAND! ARE YOU GOING TO BE ONE OF THOSE LEADERS THAT EVERY ORGANIZATION DESPERATELY WANTS?

Leadership IQ is bringing you a 6-Week Certificate Program called The Science and Practices of Managing People!

You’re going to learn the science and hyper-practical skills to deliver corrective feedback, manage narcissists & negative personalities, retain & inspire high performers, maximize middle performers, resolve conflict and lead teams!

STARTING THE WEEK OF JANUARY 11TH, you’re going to take 1 course per week for 6 weeks. (You are not required to login at any set time, so each week you may work on the courses at times that work best for your schedule).  Each week, you’ll watch approximately 1-hour of a video course, and then complete one assignment to hardwire your learnings and take one brief quiz to ensure you learned that week’s content. You can expect to spend around 2 hours per week between the videos and the coursework.

You may work ahead and you will not be penalized for falling behind, but ALL MODULES, ASSIGNMENTS AND QUIZZES MUST BE COMPLETED BY 11:59 PM (PST) ON THE FINAL DAY OF THE PROGRAM. The final day of the program is February 21, 2020. This is a 6-week program and certificates will not be issued if all coursework is not completed by the deadline.

WHAT IF MANY LEADERS WANT TO ATTEND? If your colleagues want to participate, that's great! We offer GROUP DISCOUNTS for groups of 5 or more leaders from the same organization. Simply contact Jill Sutherland (Director of Client Services) at 800-814-7859 or jill@leadershipiq.com  

WHY A CERTIFICATE? To advance your career, and inspire the confidence of your team, you need proof that you’ve learned the Latest Science and Practices of Managing People. (And it looks GREAT on your LinkedIn profile and resume). And if you’re going to train multiple leaders in your organization, you want to know which leaders have progressed through the necessary training and have the skills to lead successfully. To get your certificate, you'll take a test following the 6-week program (and because you watched all the program modules, it will be easy for you to pass with flying colors)!

NO FLUFF. YOU GET SCIENCE, SCRIPTS & TOOLS. We don’t offer fluffy platitudes. This program will teach you the latest science and specific scripts to handle dramatic and narcissistic personalities, deliver constructive feedback, motivate high performers, successfully lead teams, resolve conflict, and so much more.

HOW DO YOU BENEFIT? You’ll be one of the elite leaders that has demonstrated skills in:

  • Retaining and inspiring high performers in the company
  • Building your reputation as a leader on-the-cutting-edge
  • Resolving any conflict, big or small
  • Being able to manage even the most difficult personalities, like narcissists, blamers, negative personalities, and more
  • Unleashing the potential of middle performers
  • Leading teams, even with very big personalities
  • Being able to cultivate and develop high performance from every employee

HERE'S THE PROGRAM CURRICULUM

Each course in the program includes approximately 1-hour of video presentations. In addition to the video modules, each week will include one assignment and one brief quiz to ensure you learned that week's content. Participants can expect to spend around 2 hours per week on viewing the video modules and coursework.  Here is a listing of all the courses in the Science and Practices of Managing People program, with the duration of each video module (mm:ss).

WEEK 1. THE SCIENCE OF GIVING CONSTRUCTIVE FEEDBACK
A Leadership IQ study found that 81% of leaders avoid giving tough feedback because they’re afraid the recipient will respond badly (with anger, denial, blame or excuses). Fact-based conversations allow you to speak candidly without making people angry so you can turn tough conversations into coaching conversations that result in positive behavioral change. We’ll show you how to strip feedback messages of any emotional baggage and stick to the facts so defenses stay low and employees can make the “corrective leap” you want.

  • Module 1 – Feedback Assessment (5:35)
  • Module 2 – Setting the Right Goals for Feedback Conversations (4:53)
  • Module 3 – Fact Based Communication – The FIRE Model (10:36)
  • Module 4 – Skills & Attitude Determine Performance/Create a Performance Grid (4:59)
  • Module 5 – 6 Feedback Conversations to Avoid (7:49)
  • Module 6 – The IDEALS Script for Delivering Constructive Feedback (18:03)
  • Module 7 – Feedback Conversations with Talented Terrors (14:07)

WEEK 2. THE SCIENCE OF MANAGING DIFFICULT PERSONALITIES
Not every person in your organization is going to be nice, pleasant and easy-going. But direct confrontation makes negative personalities even more difficult to manage and work with. We’ve identified the Big Five difficult personalities that drive the most conflict in organizations (Negative, Drama Queens and Kings, Narcissists, Blamers and Overly Sensitive) and we’ll share specific scripts and techniques for understanding and managing these difficult personalities.

  • Module 1 – Overview (4:49)
  • Module 2 – Blamers (9:20)
  • Module 3 – Negative Personalities (19:34)
  • Module 4 – Drama Queens and Kings (11:53)
  • Module 5 – Narcissist (9:32)
  • Module 6 – Overly Sensitive Personalities (6:43)

WEEK 3. THE SCIENCE OF RESOLVING CONFLICT
Conflict is so touchy—we pretend it’s not there, yet we suffer its negative effects every day. Whether a conflict is between you and another person, or you’re mediating conflict between others, we’ll show you how to de-escalate conflict by focusing on facts. You’ll learn the latest research on conflict and get the specific psychological scripts and tools you need to fundamentally resolve conflict (and all of its tricky applications).

  • Module 1 – Overview (12:42)
  • Module 2 – Conflict Between You and Another Person (16:53)
  • Module 3 – Conflict Between Employees (18:07)

WEEK 4. THE SCIENCE OF KEEPING HIGH PERFORMERS EXCITED AND ENGAGED
In 42% of companies, high performers are less engaged than low performers. Understanding and addressing the deep issues that make high performers tick helps motivate, engage and most importantly, retain these valuable employees. Based on Leadership IQ’s groundbreaking study that was featured in the Wall Street Journal, New York Times, Forbes, Fast Company, HR Executive and Harvard Business Review, we’ll show you how to tap into the psychological motivators and demotivators of your top talent along with other practical tips to make your high performers more excited and engaged.

  • Module 1 – High Performer Motivation Drivers (18:34)
  • Module 2 – Shoves and Tugs (11:05)
  • Module 3 – Tips for Motivating and Engaging High Performers (18:44)
  • Module 4 – Understanding High Performer Reactions (10:04)

WEEK 5. THE SCIENCE OF MAXIMIZING MIDDLE PERFORMERS
About 80% of middle performers have tremendous untapped potential but are blocked from maximizing their full potential due to mistakes in how they’re managed. We’ll show you how to diagnose the blocks and you’ll learn the specific steps you need to take to coach middle performers into achieving superstar-level performance.

  • Module 1 – Diagnosing Middle Performer Types (21:50)
  • Module 2 – Taking Action (24:37)

WEEK 6. THE SCIENCE OF LEADING TEAMS
Teams are the foundation of every organization, but right now, 91% of teams are not fulfilling their full potential. We’ll show you how to connect and align teams through shared purpose and orientation. You’ll learn techniques for streamlining meetings so they become value-added forums for making better, smarter decisions, how to address interpersonal team dynamics and methods for creating definable objectives and clear agendas so people show up to meetings focused, engaged and prepared (and stay accountable after meetings end).

  • Module 1 – Identifying Team Purpose (13:09)
  • Module 2 – Putting the Right People on the Team (12:02)
  • Module 3 – Challengers, Implementers, Analyzers and Diplomats – Four Personalities Found in Teams (7:55)
  • Module 4 – Improving Team Dynamics (11:34)
  • Module 5 – Team Decision Making (10:09)
  • Module 6 – Structuring Effective Meetings (16:52)

HOW THIS PROGRAM WORKS: The program is set up at a pace of 1 course per week. You are not required to login at any set time so you may work on the courses at times that works best for your schedule.  You may work ahead and you will not be penalized for falling behind, but ALL MODULES, ASSIGNMENTS AND QUIZZES MUST BE COMPLETED BY 11:59 PM (PST) ON THE FINAL DAY OF THE PROGRAM. The final day of the program is February 21, 2020. This is a 6-week program and certificates will not be issued if all coursework is not completed by the deadline.

HOW DO I REGISTER? Simply click the red "Register" button to purchase your registration and secure your spot in the course.  Each registration is for a single user only.  Please contact Jill Sutherland at jill@leadershipiq.com if you are interested in registering multiple participants.  THE PROGRAM START DATE IS MONDAY, JANUARY 11TH. On Friday, January 8th, each participant will receive an email with their login information to access the course.

DO I GET CEU'S? While we don't formally offer a specific accredited CEU/PDU (because there are so many different state & professional associations), many of our attendees will send the program description to their particular accrediting body and apply to have that training hour(s) counted. We hear that many of our attendees have been successful with that approach. THIS PROGRAM DELIVERS 6 CONTACT/COURSE HOURS.     

BENEFITS OF LEADERSHIP IQ PROGRAMS: Our programs are based on research and taught by the expert. The courses in The Science and Practices of Managing People Certificate Program are backed by our cutting-edge leadership research featured in Fortune, Forbes, Business Week, U.S. News & World Report, The Wall Street Journal, ABC News, CNN, NPR & more. Each video is taught by Mark Murphy. He is a New York Times bestselling author, a FORBES Senior Contributor, ranked as a Top 30 Leadership Guru, and the Founder of Leadership IQ. Mark has lectured at The United Nations, Harvard Business School, Microsoft, MasterCard, and more.

WHY A CERTIFICATE? To advance your career, and inspire the confidence of your team, you need proof that you’ve learned the Latest Science and Practices of Managing People. (And it looks GREAT on your LinkedIn profile and resume). And if you’re going to train multiple leaders in your organization, you want to know which leaders have progressed through the necessary training and have the skills to lead successfully. To get your certificate, you'll take a test following the 6-week program (and because you watched all the program modules, it will be easy for you to pass with flying colors)!

HOW DO I GET MY CERTIFICATE? To receive your certificate in The Science and Practices of Managing People, you must complete all modules and assignments and pass all quizzes. A score of at least 70% is required to pass the quiz for each course - multiple attempts are permitted. Certificates will be sent electronically via email within 7 business days of course completion.


YOUR PRESENTER

Through his groundbreaking research, Mark Murphy has created some of the biggest ideas in leadership. He’s a New York Times bestselling author, a FORBES Senior Contributor, ranked as a Top 30 Leadership Guru, and the Founder of Leadership IQ. 

He’s trained leaders at the United Nations, Harvard Business School, Microsoft, MasterCard, SHRM, and hundreds more. 

Mark leads one of the world’s largest leadership skills studies, and his work has appeared in The Wall Street Journal, The New York Times, Fortune, Forbes, Bloomberg BusinessWeek, and U.S. News & World Report. Mark has also appeared on CNN, NPR, CBS News Sunday Morning, ABC’s 20/20, and Fox Business News.

 

Call us

We'd love to hear from you. Call us at 1-800-814-7859 and we'll be happy to answer any questions you have.

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