NEW BOOK: Truth At Work: The Science Of Delivering Tough Messages
Hi, it's Mark Murphy here! And my latest book is now available!
It's called Truth at Work: The Science of Delivering Tough Messages and it delivers the latest science and techniques for delivering tough messages without causing anger or defensiveness.
Most people have encountered the frustration and difficulty of getting people to hear and understand the truth. Maybe an employee has a brilliant idea, but nobody will listen. Or another needs to improve her performance but she won’t accept that there’s a problem. Maybe a team needs each person to be more collaborative but they won’t stop bickering and causing drama. Maybe a boss isn’t supporting an employee. Whatever the particulars, we’ve all encountered situations where life would be so much better if we could just get people to hear the truth.
When truth is absent in the workplace the consequences can be disastrous and pervasive. Feedback gets ignored. Coworkers become jealous. Employees worry if they’ll keep their jobs. Managers fear getting sued. And businesses face crises or failure as we’ve seen recently with Volkswagen and Nokia. No company can begin to create a culture of accountability, respect and productivity unless they have a firm foundation in truth.
Truth at Work: The Science of Delivering Tough Messages shows how to build that foundation with guidance for both bosses and employees about how to resolve the toughest communication conflicts and disconnects that arise in the workplace when truth is absent, resisted or too hard to swallow.
This book is based on original hard data. Nine out of ten employees and managers are reluctant, or struggle, to speak the truth; Three out of four people say that the other party gets angry or defensive when they speak up about sensitive topics. These are just a few of the many findings from a new survey in the book of hundreds of thousands of leaders and employees.
Combining this data with numerous entertaining examples from history as well as the modern workplace, this book provides the science and tools for honing such skills as structured listening and perspective-taking to help readers see issues as if from another person’s eyes and detached from emotion so as to create healthy and honest dialogues that get heard and get things done.
GET YOUR COPY TODAY!