When: Wednesday, November 5th
1–2 PM Eastern
PLUS includes recording
Transform painful reviews into motivating conversations.
Join live or watch anytime.
Your registration includes perpetual access to the full recording so you can download and rewatch as often as you like—alone or with your team.
Why It’s Different – You won’t hear tired HR clichés—this session shows simple science-based shifts that make reviews faster, fairer, and more human.
When: Wednesday, November 12th
1–2 PM Eastern
PLUS includes recording
Discover the tools, scripts, and psychology that keep your best employees inspired and loyal.
Join live or watch anytime.
Your registration includes perpetual access to the full recording so you can download and rewatch as often as you like—alone or with your team.
Why It’s Different – You’ll learn the science behind what actually motivates high performers—the people carrying the load for your organization.
When: Wednesday, November 19th
1–2 PM Eastern
PLUS includes recording
Get proven scripts for managing Narcissists, Blamers, Dramatics, Negatives, and the Overly Sensitive.
Join live or watch anytime.
Your registration includes perpetual access to the full recording so you can download and rewatch as often as you like—alone or with your team.
Why It’s Different – This session gives you word-for-word scripts and insights that actually change how difficult people respond.
When: Wednesday, December 3rd
1–2 PM Eastern
PLUS includes recording
Discover 7 proven psychological secrets that transform ordinary customer service into unforgettable experiences.
Join live or watch anytime.
Your registration includes perpetual access to the full recording so you can download and rewatch as often as you like—alone or with your team.
Why It’s Different – This reveals the psychology behind customer emotions and gives you practical scripts and phrases that truly change customer behavior and satisfaction.
When: Wednesday, December 10th
1–2 PM Eastern
PLUS includes recording
Discover research-based scripts and tools to resolve conflict quickly and calmly—whether it’s between coworkers, departments, or entire teams.
Join live or watch anytime.
Your registration includes perpetual access to the full recording so you can download and rewatch as often as you like—alone or with your team.
Why It’s Different – Gives you concrete words, seating strategies, and scripts that actually defuse conflict—so everyone walks away respected and refocused.
