High-Impact Communication [Starts August 11th]
Leadership IQ
High-Impact Communication is a course designed for professionals who want to dramatically improve their ability to speak with clarity, listen with empathy, and influence with confidence. This isn't communication 101—this is real-world, research-backed skill building for people who need to get things done with and through others.
- The 4 communication styles—and how to adapt your approach to each one
- The science of Structured Listening used by behavioral psychologists
- The exact words and phrases that reduce conflict, increase trust, and build likeability
- The nonverbal cues, voice tones, and presence techniques that boost your charisma
- Tools for saying "no," disagreeing diplomatically, and delivering tough feedback
💼 Why Executives & HR Send Their Teams:
- • Equip managers, high-potential talent, and customer-facing teams with strategic communication tools they can use immediately
- • Reduce miscommunication, conflict, and wasted time across departments and teams
- • Build stronger internal collaboration and external trust with customers, clients, and partners
- • Increase the leadership readiness of emerging stars and middle managers
- • Invest in professional development that delivers real behavioral change—not vague theory
🚀 Why Professionals & Leaders Enroll Themselves:
- • Learn how to influence anyone—bosses, peers, customers—by adapting to their communication style
- • Get scripts, tools, and techniques to say hard things without damaging relationships
- • Build a stronger executive presence—even if you're introverted or early in your career
- • Handle conflict, feedback, and high-stakes conversations with confidence and tact
- • Finally feel heard, respected, and persuasive—without being pushy or fake
You'll discover:
- How to quickly discover the unique communication styles of investors, colleagues, bosses, customers, and more
- The 1-Question that immediately reveals someone's communication style
- Specific scripts & techniques for tailoring your message to all 4 types of communication styles (Analytical, Personal, Functional and Intuitive)
- The Multipathing Model used by great speechwriters to speak to a room filled with different communication styles
- How to identify and speak to 'process-driven' people who like the nitty-gritty detail
- How to identify and speak to 'big picture' people who don't want lots of detail
- How to identify and speak to 'analytical' people who want data, hard numbers, and dislike that 'warm-and-fuzzy' stuff
- How to identify and speak to people that are warm and chatty 'feelers'
- The shocking data on effective communication styles from over 1 million leaders and professionals
You'll discover:
- How a cognitive listening technique called Perspective-Taking leads to others feeling 78% more empathy towards us
- Discover the science of Perspective-Taking, and how it differs from sympathy, active listening, and more
- How to use Temporal Distancing to stop yourself from getting angry and making snap judgements
- Why Structured Listening is so much more powerful than older techniques like active listening
- The 3-Steps to effective Structured Listening: Eliciting, Listening and Confirming
- The Seven Phrases you should NEVER use when you're listening to someone
- The Two Tests that determine whether you've truly heard what other people are saying
- 4 types of probing questions that direct people to share and reveal their deeper issues (Factual, Emotional, Direct, Indirect)
- 1 question that stops people from rambling, but redirects them and can still keep them talking
- Why paraphrasing can make people angry, and what you should do instead
- 3-step process for resolving misunderstandings or when you misheard what they were saying
Including:
- 7 Trigger Words that immediately make people angry (and what you should say instead)
- 5 Diplomacy Words that soften your message and reduce people's anger and defensiveness
- How the "Yes And" technique allows you to disagree with someone while still being incredibly nice and diplomatic
- 4-Step Script for saying "No" without alienating your colleagues
- The 2-sentences that stop will you from arguing with people (even when you're getting annoyed or angry)
- The 1-sentence that immediately increases your likeability by 19%
- How a specific type of compliment called "positive labeling" can radically improve people's behavior and increase their trust in you
- 3-Step Script to apologize sincerely and restore the relationship when your communication process has gotten too aggressive
- The 1 Question you need to ask when you're about to start a difficult conversation to immediately lower the other person's defensiveness
You'll discover:
- How to change the intonation of your voice to create more charisma and personal connection
- The exact seconds you need to pause before speaking to create a greater executive presence
- Body language techniques (including nonverbal cues like head nodding, hand positioning, and posture) that will immediately improve how others think about you
- How to make others feel incredible by mastering a 3-Part Mindfulness exercise that keeps you fully immersed in every conversation (and stops your mind from wandering)
- How the science of "social signaling" can help you harness the power of your social network to drastically increase your stature and success
- The training technique that clinical psychologists use to significantly improve their "presence," confidence and nonverbal communication, and how you can apply it immediately (just by using the camera on your phone)
- Undoing the 5 "self-limiting beliefs" that ruin your confidence and charisma
- The 3-Part Script for authentic flattery that increases everyone's positive feelings about you (and thus increases your charisma and influence)
Course Logistics & Timeline
Each course in the program includes approximately 1 hour of video presentation. In addition to the video module, each week will include one assignment and one brief quiz to ensure you learned that week's content. Participants can expect to spend around 1.5 hours per week on viewing the video modules and coursework.
You may work ahead and you will not be penalized for falling behind, but...