Don't miss this 1-day seminar: Managing Generation Y

Are you frustrated by young workers who feel entitled to success, need constant praise, want everything to be “their way” and may even dress like vagabonds?  Are you struggling to attract and retain a generation of workers whose commitment seems more temporary than permanent?

This is Generation Y, a workforce of as many as 70 million, and the first wave is just now taking their place in an increasingly multigenerational workplace.

In this 1-day seminar, we'll show you how to motivate and manage Generation Y.  You'll learn what makes them tick, how to retain them, and make them productive and energized.

Every attendee gets an advance copy of our upcoming book on Managing Generation Y

Here are just a few of the specific strategies and tactics you'll learn...

• The 6 psychological events that made Generation Y the people they are today (and how to use that insight to attract and motivate them)
  
• Give them the frequent PRAISE they want without lowering your standards
  
• Harness their TECHNOLOGICAL AUTHORITY and INNOVATION without making them too cocky
  
• Get their buy-in for your RULES and STANDARDS so you’re not fighting them or acting like their parents
  
• Give them AUTONOMY while ensuring that their work gets done exactly to your EXPECTATIONS
  
• MENTOR them in a way that builds LOYALTY to you and the organization (and remember that their mentoring requirements are different than other generations’)
  
• They want everything CUSTOMIZED to meet their needs and you’ll learn how to do that without blowing up every established procedure in your organization
  
• Learn what motivates them even more than MONEY
  
• Meet their needs for INSTANT GRATIFICATION while still keeping them on a formal path to get them trained and experienced
  
• The 12 EXPECTATIONS that Generation Y has from every employer (and how you can meet them)
  
• 5 MISTAKES that managers make that immediately demotivate Generation Y
  
• 3 MISTAKES that HR makes when they’re recruiting Generation Y
  
• COMMUNICATE with them in the ways that are most likely to resonate (we’ll show you which messages, which times and which technologies work best)
  
• They like to do EVERYTHING AT ONCE and we’ll show you how to manage that need while making sure that they’re truly competent and not overwhelmed
  
• Generation Y needs to feel SIGNIFICANT as soon as they start working, so we’ll show you a simple management technique for giving them real MEANING in their work

 

Here’s the agenda for the day…

• Section 1: Introduction
  
• Section 2: What Makes Generation Y Tick?
  
• Section 3: Six Psychological Events that Created Generation Y
  
• Section 4: Twelve Expectations That Generation Y Has of Their Companies & Leaders
  
• Section 5: Two Management Styles That Work Best for Generation Y
  
• Section 6: Five Factors That Attract and Retain Generation Y
  
• Section 7: Eight Mistakes That Managers and HR Make
  
• Section 8: Ten Management Techniques That Motivate & Retain Generation Y
  
• Section 9: Creating Your Generation Y Action Plan
  
• Section 10: Seminar Practicum and Q&A

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