The Blog by Mark Murphy and Leadership IQ

The Dunning-Kruger Effect Helps Explain Why People Resist Hearing Constructive Criticism

Dan is a senior financial analyst and, in his mind, he’s the best one on the team. But according to his boss, while it’s true that Dan’s financial skills are very good, his emotional intelligence is virtually nonexistent. And Dan’s coworkers would describe him as smart but also narcissistic, abrasive and tone-deaf.
Dan could really benefit from constructive feedback to get his people skills closer to the level of his financial skills. 
Posted by Mark Murphy on 29 March, 2017 Forbes, Interpersonal Skills, Leadership Skills | 0 comments | Read more →

Don't Say 'Great Job' To Your High Performers

High performers need positive feedback; they do a great job and they should have that acknowledged. However, phrases like “great job” or “nice work” are so vague as to be virtually useless. And in some cases, they may even do harm.
Let’s imagine that one of your high performers just did a great job on a report. What made their work great? Well, perhaps they got it done three days ahead of schedule. 
Posted by Mark Murphy on 28 March, 2017 Forbes, Performance Appraisal | 0 comments | Read more →

Video: Manager For A Day

Manager for a DayManager For A Day Program Teaches Leadership Skills Succession planning is kind of a weird topic for a lot of leaders. Succession planning, theoretically, is super easy to do. Okay, we just have to find the next group of leaders who are going to replace the current group of leaders as they succeed and get them the right leadership skills, et cetera, et cetera.
Posted by Mark Murphy on 27 March, 2017 Leadership Skills, Video | 0 comments | Read more →

You Might Have Too Much Emotional Intelligence For Your Job

Emotional IntelligenceIt’s become cliché to assert that having high emotional intelligence equals better performance at work. But I’m going to shock you, because the link between emotional intelligence and job performance is wildly overstated.
In fact, research suggests that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance!

Posted by Mark Murphy on 23 March, 2017 Emotional Intelligence, Forbes | 0 comments | Read more →

Quiz: Does Your Job Require High Or Low Emotional Intelligence?

Posted by Mark Murphy on 22 March, 2017 Emotional Intelligence, Interpersonal Skills, Quizzes | 0 comments | Read more →

Uber's CEO Wants To 'Grow Up' -- Here's 3 Ways He Can Start


By now, you’ve undoubtedly seen the video of Uber CEO Travis Kalanick getting into a heated argument with Fawzi Kamel, one of his company’s drivers. And you’ve likely followed Uber’s other problems over the past 3 months; from #DeleteUber to a former software engineer’s scathing blog post about Uber’s sexual harassment problems to Uber’s head of engineering resigning Monday after Uber learned about sexual harassment complaints from his former employer.
Posted by Mark Murphy on 21 March, 2017 0 comments | Read more →

Video: Always and Never

Interview questions and answers are critical to hiring success, and one thing we want to be careful of when we’re talking about interview questions and answers is not hiring people who say the words “always” and “never” a lot. Here's why.
Posted by Mark Murphy on 20 March, 2017 Behavioral Interview Questions, Hiring for Attitude, Video | 0 comments | Read more →

Increase Your Emotional Intelligence By Watching Television

Increase Emotional IntelligenceMomma always told me that watching television and movies would rot my brain. Well, now I’ve got a great counter-argument to that, because there’s an exercise for developing emotional intelligence that involves watching television.
Emotional intelligence is just as important as traditional intelligence.

Posted by Mark Murphy on 17 March, 2017 Emotional Intelligence, Forbes | 0 comments | Read more →

4 Signs That You're Too Power Hungry

Power HungryMost executives I study are driven by power or achievement (or some combination of the two). Power-driven people want to be in charge and they want authority to make decisions that will impact others. By contrast, achievement-driven people are more thrilled by accomplishing difficult tasks, even if no one else notices.
Posted by Mark Murphy on 16 March, 2017 Forbes, Leadership Skills, Leadership Styles | 0 comments | Read more →

Video: "How's It Going?"

Posted by Mark Murphy on 15 March, 2017 Communication Skills, Interpersonal Skills, Video | 0 comments | Read more →
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Latest posts

  • The Dunning-Kruger Effect Helps Explain Why People Resist Hearing Constructive Criticism

    The Dunning-Kruger Effect Helps Explain Why People Resist Hearing Constructive Criticism This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ Dan is a senior financial analyst and, in his mind, he’s the best one on the team.... Read more →

  • Don't Say 'Great Job' To Your High Performers

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ High performers need positive feedback; they do a great job and they should have that acknowledged. However, phrases like “great job” or “nice work” are so vague as... Read more →

  • Video: Manager For A Day

        Manager For A Day Program Teaches Leadership Skills Succession planning is kind of a weird topic for a lot of leaders. Succession planning, theoretically, is super easy to do. Okay, we just have to find the next group... Read more →