The Blog by Mark Murphy and Leadership IQ

Video: A Four-Step Model for Receiving Constructive Criticism

Getting criticized stinks. I'm not going to sugarcoat that. But there is a technique you can use to receive constructive criticism that makes it a little more bearable, and even constructive.

Posted by Mark Murphy on 26 April, 2017 Communication Skills, Constructive Criticism, Video | 0 comments | Read more →

Quiz: How Do You React To Constructive Criticism?

We’re all going to receive constructive criticism at some point. So the big question is “how will I react to constructive criticism?”  Take this quiz to see how YOU react to constructive criticism.

Posted by Mark Murphy on 24 April, 2017 Constructive Criticism, Interpersonal Skills, Quizzes | 7 comments | Read more →

Quiz: Do You Know How To Listen With Empathy?

Imagine if people had zero empathy; if we couldn’t understand others’ perspectives. What kind of world would that be? Terrible, right?

Well, there are troubling signs that, in fact, the world is currently suffering from a major deficit of empathy; that we’re losing (or have lost) the ability and willingness to truly empathize with others. And that’s why this test of empathy is so important!

If we can refine and advance our own empathy, and specifically our ability to list with empathy, we might just be able to make the world, and our workplaces, dramatically better!

Posted by Mark Murphy on 20 April, 2017 Communication Skills, Emotional Intelligence, Quizzes | 1 comment | Read more →

Quiz: Are You Motivated By Power Or Achievement?

Most leaders are driven by power or achievement (or some combination of the two). Power-driven people want to be in charge and they want authority to make decisions that will impact others. By contrast, achievement-driven people are more thrilled by accomplishing difficult tasks, even if no one else notices.

To discover what drives you, take this free quiz...

 

Posted by Mark Murphy on 20 April, 2017 Leadership Skills, Quizzes | 5 comments | Read more →

Are You A Technical Genius Who Gets Accused Of Lacking People Skills?

It’s not always easy being the technological expert on the team. You’re valued for your knowledge and skills, but those same two factors can make you appear superior, sarcastic or uncaring to others who are less technology savvy. 
Posted by Mark Murphy on 19 April, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

Compliment Sandwich

One of the worst management techniques ever created is the Compliment Sandwich. The Compliment Sandwich was created as a way of giving somebody constructive criticism:
"Bob, you're just so talented. You're so smart. You might be the smartest person in the department. Your behavior...

Talented Terrors And 'Bless Their Hearts'

Lots of organizations acknowledge only three categories of performance: high, middle and low. Hiring managers in these organizations are tasked with hiring desirable high performers and avoiding undesirable low performers. Now, high, middle and low performers certainly exist, but low performers come in several different types, and some are a lot harder to discern in an interview than others because they tend to do a really good job faking high-performer qualities.
Posted by Mark Murphy on 17 April, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

You're 87% More Likely To Love Your Job If You Work From Home

TelecommuteWe discovered that people who work from home (i.e., telecommuting) are almost twice as likely to love their jobs than employees who work in traditional co-located work-sites (like office buildings). And mobile workers (i.e., using multiple workspaces, in and out of the office) were about 58% more likely to love their job than their office-based peers.
First we asked people where they usually work (in an office, mobile or telecommute). And then we asked people to rate how they felt about their job (love, like, tolerate, dislike or hate). Here’s what we found.

Posted by Mark Murphy on 13 April, 2017 Forbes, Research, Telecommuting | 0 comments | Read more →

Video: Talented Terrors

Talented TerrorsThere is no such thing as a high performer with a bad attitude. When we talk about dealing with difficult people, think of performance as having two major components: Skills and Attitude. Now here's somebody that has great skills and a great attitude, this is a high performer. 
Posted by Mark Murphy on 12 April, 2017 Hiring for Attitude, Performance Appraisal, Video | 0 comments | Read more →

Quiz: Is Your Personality More Suited To The Corporate World Or The Gig Economy?

Posted by Mark Murphy on 11 April, 2017 Interpersonal Skills, Quizzes, Telecommuting | 0 comments | Read more →
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Latest posts

  • Video: A Four-Step Model for Receiving Constructive Criticism

      Getting criticized stinks. I'm not going to sugarcoat that. But there is a technique you can use to receive constructive criticism that makes it a little more bearable, and even constructive. Think about it this way, every conversation, just... Read more →

  • Quiz: How Do You React To Constructive Criticism?

    We’re all going to receive constructive criticism at some point. So the big question is “how will I react to constructive criticism?” Some people react personally, asking “Why did this person just criticize me?” Some react by saying “I need... Read more →

  • Quiz: Do You Know How To Listen With Empathy?

    Imagine if people had zero empathy; if we couldn’t understand others’ perspectives. What kind of world would that be? Terrible, right? Well, there are troubling signs that, in fact, the world is currently suffering from a major deficit of empathy;... Read more →