The Blog by Mark Murphy and Leadership IQ

Negative Word Analyzer

When you’re about to have a difficult conversation, or deliver some constructive feedback or even send an email when you’re slightly irritated, it’s really important to PAUSE and ANALYZE the words you’re going to say.

Negative words, in particular, can inflame already tough situations. So we created this app called the Negative Word Analyzer to help you flag and remove any negative words that could make your difficult situation even tougher to handle.

Just type or copy/paste your email or speech or script or whatever into the box below. Then this app will match your text against the 2,000+ words that researchers have identified as ‘negative.’ Then you can take your email, script, etc. and rewrite it to make your upcoming communication a lot less negative (and thus heated and difficult).

Posted by Mark Murphy on 01 August, 2017 Communication Skills, Leadership Skills, Quizzes, Research | 0 comments | Read more →

STUDY: Fake News Hits The Workplace

The terms ‘fake news’ and ‘alternative facts’ entered the lexicon during the 2016 presidential election.  And now the impact of these terms are being felt in the American workplace. 

During May-June 2017, Leadership IQ surveyed 3,272 leaders and professionals from the United States and discovered the following:

  1. Nine out of ten people have heard the term ‘fake news’ and eight out of ten have heard of ‘alternative facts.’
  2. 59% are concerned about ‘fake news’ in the workplace (with 24% rising to the level of ‘very concerned’). And 64% are concerned about ‘alternative facts’ in the workplace (with 27% rising to the level of ‘very concerned’).
  3. 58% believe that nowadays it is easier for people to get away with saying things that are not truthful.
  4. In the past 6 months, leaders and professionals have seen an increase in these problem behaviors:
    • 53% have seen an increase in Criticism
    • 53% have seen an increase in Making excuses
    • 48% have seen an increase in Dismissing others’ ideas
    • 39% have seen an increase in Blaming or name-calling
Posted by Mark Murphy on 29 July, 2017 Research | 1 comment | Read more →

If You Want To Be An Empathic Listener, Stop Using This Word

Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face fewer malpractice lawsuits and have better patient outcomes. Leaders with great listening skills have more inspired and engaged employees.
Posted by Mark Murphy on 25 July, 2017 Communication Skills, Emotional Intelligence, Forbes | 0 comments | Read more →

Quiz: Does Your Job Require High Or Low Emotional Intelligence?

Posted by Mark Murphy on 24 July, 2017 Emotional Intelligence, Interpersonal Skills, Quizzes | 0 comments | Read more →

How To Bring Out The Best In Your Middle Performers

There’s a common assumption that middle performers are universally maxed out, already operating at peak efficiency, and with no hope of improvement. It’s a big reason why so many middle performers (who often make up roughly 70% of the workforce) get the least amount of performance coaching from leaders. But only a scant 10% of middle performers actually fall into the maxed out/no hope category.
Posted by Mark Murphy on 17 July, 2017 Forbes, Leadership Skills, Research | 0 comments | Read more →

This Unusual Japanese Technique Will Radically Improve Your Presentations

Most presenters fall short when it comes to engaging audiences while driving home their point. Too many slides, the wrong kinds of slides, rambling, lack of an objective and a weak argument are just a few of the presentation sins most speakers commit.
PechaKucha, a weird Japanese presentation technique devised by Tokyo architects Astrid Klein and Mark Dytham can help.

Posted by Mark Murphy on 13 July, 2017 Forbes, Presentations | 0 comments | Read more →

Video: Develop Communication Skills Using Concrete Language

Develop Communication Skills Using Concrete Language
When we talk about developing great communication skills, you know that when giving a presentation, or a speech, or a “rah rah” rousing the troops, get folks all fired up kind of talk, you have a choice in terms of how you speak.

Posted by Mark Murphy on 12 July, 2017 Communication Skills, Video | 1 comment | Read more →

3 Questions You Must Answer Before You Present Your Business Plan

Whether you’re an entrepreneur, CEO or middle manager, virtually everyone has to create (and present) business plans. And while there are literally thousands of business plan templates available, they will all fail if you don’t answer these three critical questions (that you might have never heard before) when you’re creating and presenting your business plan.
Posted by Mark Murphy on 11 July, 2017 Forbes, Goal Setting, Presentations | 0 comments | Read more →

Quiz: What's Your Presentation Style?

Posted by Mark Murphy on 09 July, 2017 Communication Skills, Presentations, Quizzes | 1 comment | Read more →

Research: How To Build Trust In The Workplace

When the extent to which employees trust their direct boss increases, their desire to spend their career at their current organization increases. The results of this study suggest that approximately 32% of a worker’s desire to stay or go is the result of feeling (or not feeling) trust towards their boss.While trust is a significant driver of employee loyalty, there’s still room to improve the overall levels of trust in today’s organizations. Only 20% of people strongly trust the top management of their organization. 36% moderately trust their top management, while the remaining 44% range from not trusting to strongly distrusting their top management.

Posted by Mark Murphy on 08 July, 2017 Research | 0 comments | Read more →
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Latest posts

  • Negative Word Analyzer

    When you’re about to have a difficult conversation, or deliver some constructive feedback or even send an email when you’re slightly irritated, it’s really important to PAUSE and ANALYZE the words you’re going to say. Negative words, in particular, can... Read more →

  • STUDY: Fake News Hits The Workplace

    Fake News Study Overview The terms ‘fake news’ and ‘alternative facts’ entered the lexicon during the 2016 presidential election.  And now the impact of these terms are being felt in the American workplace.  During May-June 2017, Leadership IQ surveyed 3,272... Read more →

  • If You Want To Be An Empathic Listener, Stop Using This Word
    Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face fewer malpractice lawsuits and have better patient outcomes. Leaders with great listening skills have more inspired and engaged employees.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face... Read more →