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How Do I Fix An Employee Who Absolutely Refuses To Listen To My Feedback?

My research has found that 88% of employees say they would want to hear the truth if their job performance was poor. And yet, how many people do you know who actually embrace, and take to heart, tough, pointed, truthful feedback? Very few, I’ll bet.
And it’s not just employees; bosses are also very resistant to feedback or suggestions for improvement. I recently conducted a study of 27,048 executives, managers and employees called“The Risks of Ignoring Employee Feedback.”
Posted by Mark Murphy on 26 June, 2018 no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

When You Get Criticized At Work, Try Using The 'Fire Model'

I know my readers rarely do anything worthy of criticism, but play along with me anyway. Let’s imagine your boss enters your office and blasts you with this...
Posted by Mark Murphy on 16 April, 2018 no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

How To Tell If A Job Candidate Is Lying In The Interview

Do you ever find yourself suspicious that an applicant is lying during a job interview, but you’re not sure how to uncover the truth without resorting to over-the-top interrogation techniques? The science of textual analysis tells us that truth-tellers actually speak differently than truth-stretchers, and you can apply that data to make better hiring decisions.
Posted by Mark Murphy on 12 April, 2018 Hiring for Attitude, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

Quiz: Is Your Personality Suited To Working Remotely Or In The Office?

Some people have the personality to work remotely. These remote personalities are hard-charging go-getters with a self-motivated mindset. They’re fine working with fewer rules and more all-nighters. And they’re not fazed by the isolation, diminished emotional and administrative support, or the reduced collaboration and recognition of remote work. Take this quiz to see if your personality is suited to working remotely or in the office...
Posted by Mark Murphy on 11 April, 2018 Interpersonal Skills, no_cat, no_recent, Quizzes, sb_ad_30, sb_ad_5, Telecommuting | Read more →

If Your Employees Aren't Learning, You're Not Leading

There's a strong positive relationship between how much people learn on the job and how much they love their job. Employees who score high on survey questions like "I will have to learn new skills to achieve my assigned goals for this year" have higher scores on questions such as:
"I consider myself a high performer"
"The work I do makes a difference in people's lives"

Posted by Mark Murphy on 10 April, 2018 Goal Setting, Leadership Skills, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

If 2017 Didn't Deliver The Career Success You Wanted, Try Making This One Change

According to a survey I conducted last week (of more than 5,000 leaders) only 22% of people say they’re very satisfied with their current position. The other 78% are divided between advancing a little or advancing far beyond their current position.

Posted by Mark Murphy on 08 March, 2018 Change Management, Goal Setting, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

Video: Stop Emailing For More Effective Communication

Why Email SucksStop Emailing For More Effective Communication
Here are three critical elements to effective communication that show why you may want to cut down a little bit on the use of email, especially for communicating with colleagues, employees and bosses:

Posted by Mark Murphy on 07 March, 2018 Communication Skills, no_cat, no_recent, sb_ad_30, sb_ad_5, Video | Read more →

You Got Promoted To Manager, And A Coworker Is Mad: Here's What To Say

New Manager | tying a tie and getting ready for the new job
New Manager
Congratulations on getting that big promotion to manager! But, what happens if you had to compete against one or more of your colleagues to win the job? And now they’re mad because you won and they lost? Well, I’ve got bad news and good news. The bad news is that you can’t really control whether a few of your former coworkers are mad at you for winning the promotion.
Posted by Mark Murphy on 05 January, 2018 Communication Skills, Forbes, Leadership Skills, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

Video: Coachability

Coachability: Interview Tips
One of the key interview tips comes from the number one reason why new hires fail. When they fail, it is Coachability, or rather, a lack thereof that is why they fail. Coachability basically means they can't anticipate feedback, they can't accept feedback...

Posted by Mark Murphy on 04 January, 2018 Hiring for Attitude, no_cat, no_recent, sb_ad_30, sb_ad_5, Video | Read more →

The Player-Coach Philosophy That Has Nasdaq's Leaders Invested

I regularly see leaders struggling to balance ‘leading’ and ‘doing.’ How much should leaders engage with employees and inspire them to produce great stuff? And how much should leaders roll up their sleeves and produce great stuff themselves? It’s the $64,000 question...
Posted by Mark Murphy on 03 January, 2018 Forbes, Leadership Skills, Leadership Styles, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →
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