The Dunning-Kruger Effect Helps Explain Why People Resist Hearing Constructive Criticism
Dan is a senior financial analyst and, in his mind, he’s the best one on the team. But according to his boss, while it’s true that Dan’s financial skills are very good, his emotional intelligence is virtually nonexistent. And Dan’s coworkers would describe him as smart but also narcissistic, abrasive and tone-deaf.Dan could really benefit from constructive feedback to get his people skills closer to the level of his financial skills.
High performers need positive feedback; they do a great job and they should have that acknowledged. However, phrases like “great job” or “nice work” are so vague as to be virtually useless. And in some cases, they may even do harm.
Manager For A Day Program Teaches Leadership Skills
It’s become cliché to assert that having high emotional intelligence equals better performance at work. But I’m going to shock you, because the link between emotional intelligence and job performance is wildly overstated.
By now, you’ve undoubtedly seen the
Interview questions and answers are critical to hiring success, and one thing we want to be careful of when we’re talking about interview questions and answers is not hiring people who say the words “always” and “never” a lot. Here's why.
Momma always told me that watching television and movies would rot my brain. Well, now I’ve got a great counter-argument to that, because there’s an exercise for developing emotional intelligence that involves watching television.
Most executives I study are driven by power or achievement (or some combination of the two). Power-driven people want to be in charge and they want authority to make decisions that will impact others. By contrast, achievement-driven people are more thrilled by accomplishing difficult tasks, even if no one else notices. 
Teaching attitude is something that a lot of leaders give up on before they even try. They say “Pat just is the way he is. He’s a little cranky, and he’s a little sarcastic, but I can’t do much about that.” But when you look at great leaders, they do teach attitude, and so can you.



