The Blog by Mark Murphy and Leadership IQ

Posts in the Hiring for Attitude category

Video: How Many Interview Questions To Ask?

One question I get a lot is how many interview questions to ask when you're interviewing candidates. Five to six is about the right number, assuming your interview is about an hour long. 60 minutes is the median time that most interviews go right now. If you can do longer than that, great, that's super, but most people do about an hour-long interview.
Posted by Mark Murphy on 08 May, 2017 Hiring for Attitude, Video | 0 comments | Read more →

How The Managers At Caesars Palace Teach Employees To Have A Great Attitude

Go to any relevant review site, type in Caesars Palace, and you’ll bring up a stream of reviews like these:
“The staff in all parts of the casino were attentive and over the top helpful. I will be returning to Caesars again and again!”
“From the moment you arrive and the valet and bellman greet you the excellent service welcomes you and you know you are on vacation and will have a wonderful experience.”

Posted by Mark Murphy on 04 May, 2017 Forbes, Hiring for Attitude | 0 comments | Read more →

In Job Interviews, Ask Candidates About Mistakes They've Made

Job InterviewMistakes. We all make them, but some of us respond more constructively than others when they happen. You don’t want to wait until someone is on your payroll to find out what they’ll do when they blunder. 

Quiz: Could You Pass This Job Interview?

Thanks to research like our Hiring For Attitude project, interviewers are becoming increasingly sophisticated.  Are you up-to-date with the latest techniques?  Can you pass this job interview?

Video: Talented Terrors

Talented TerrorsThere is no such thing as a high performer with a bad attitude. When we talk about dealing with difficult people, think of performance as having two major components: Skills and Attitude. Now here's somebody that has great skills and a great attitude, this is a high performer. 
Posted by Mark Murphy on 12 April, 2017 Hiring for Attitude, Performance Appraisal, Video | 0 comments | Read more →

Video: Always and Never

Interview questions and answers are critical to hiring success, and one thing we want to be careful of when we’re talking about interview questions and answers is not hiring people who say the words “always” and “never” a lot. Here's why.
Posted by Mark Murphy on 20 March, 2017 Behavioral Interview Questions, Hiring for Attitude, Video | 0 comments | Read more →

You Actually Can Teach Employees How To Have A Great Attitude

Teaching attitude is something that a lot of leaders give up on before they even try. They say “Pat just is the way he is. He’s a little cranky, and he’s a little sarcastic, but I can’t do much about that.” But when you look at great leaders, they do teach attitude, and so can you.
Posted by Mark Murphy on 13 March, 2017 Forbes, Hiring for Attitude, Leadership Skills | 1 comment | Read more →

Video: Coachability

Coachability: Interview Tips
One of the key interview tips comes from the number one reason why new hires fail. When they fail, it is Coachability, or rather, a lack thereof that is why they fail. Coachability basically means they can't anticipate feedback, they can't accept feedback...

Posted by Mark Murphy on 31 January, 2017 Hiring for Attitude, Video | 1 comment | Read more →

A Behavioral Interview Question To Test If Someone Can Motivate Themselves

Today’s organizations want to hire self-motivated, self-leading and self-sufficient people. Companies want people who are internally driven to give 100% effort at work; not people who require bribes, babysitting or cajoling to give maximum effort.
Of course, that’s a tough attribute to assess in an interview. And there are lots of interview questions that are just useless for measuring that attribute.
Posted by Mark Murphy on 23 January, 2017 Behavioral Interview Questions, Forbes, Hiring for Attitude | 0 comments | Read more →

Video: Goofball Questions

Whenever we talk about Hiring for Attitude the discussion typically turns to what are the best and worst interview questions to ask. Now, there is always some group of people that will start asking pop-psychological kind of weird, goofball sort of questions. 
Posted by Mark Murphy on 19 January, 2017 Behavioral Interview Questions, Forbes, Hiring for Attitude | 0 comments | Read more →

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Latest posts

  • 5 Ways To Help Employees Overcome The Excuse Mentality
    ExcusesThe antidote to the excuse mentality is accountability where people take ownership, fix problems and bring solutions. Mentally and emotionally, accountability is where every leader wants their people to be. But accountability is not an either/or kind of phenomenon. Denial, blame, excuses and anxiety are all stages leading up to accountability that are part of the excuse mentality.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ The antidote to the excuse mentality is accountability where people take ownership, fix problems and bring solutions. Mentally and emotionally, accountability is where every leader wants their people... Read more →

  • Video: Flattery
    Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build relationships (it's not the only way, but it is a helpful tool). Great sales people know this. 

      Make Flattery Part of Your Communication Skills Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build... Read more →

  • Why Trying To Reach Consensus Can Make People Angry
    The majority of organizations like to consider themselves at least somewhat collaborative (most CEOs don’t raise their hands when you ask them if they want to create a cutthroat or dictatorial organization). Because of this, when we ask leaders how they like to make decisions, a large portion say they like to reach consensus.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ When I ask leaders how they like to make decisions, a large portion say they like to reach consensus. But actually reaching consensus is hard and usually time-consuming.... Read more →