The Blog by Mark Murphy and Leadership IQ

Posts in the Performance Appraisal category

Video: Talented Terrors

Talented TerrorsThere is no such thing as a high performer with a bad attitude. When we talk about dealing with difficult people, think of performance as having two major components: Skills and Attitude. Now here's somebody that has great skills and a great attitude, this is a high performer. 
Posted by Mark Murphy on 12 April, 2017 Hiring for Attitude, Performance Appraisal, Video | 0 comments | Read more →

Don't Say 'Great Job' To Your High Performers

High performers need positive feedback; they do a great job and they should have that acknowledged. However, phrases like “great job” or “nice work” are so vague as to be virtually useless. And in some cases, they may even do harm.
Let’s imagine that one of your high performers just did a great job on a report. What made their work great? Well, perhaps they got it done three days ahead of schedule. 
Posted by Mark Murphy on 28 March, 2017 Forbes, Performance Appraisal | 0 comments | Read more →

Video: Say 'Thank You' To Your High Performers During Performance Reviews

Here's a frightening statistic: Only 14% of employees think that performance appraisals are useful! And high performers are especially unhappy with their reviews.
Why? Because most managers don't offer even a simple 'thank you' to their high performers. And if they do say 'thank you' it's usually vague nonsense like 'nice job' or something equally non-specific.

Posted by Mark Murphy on 02 March, 2017 Communication Skills, Performance Appraisal, Video | 1 comment | Read more →

Stop 'Shirking' When You Give Constructive Criticism

To be a great leader, you can’t fear being seen as the bad guy/gal. And I’m not just talking about obvious ‘bad guy/gal’ situations like telling someone “you’re fired” or “you’re not getting a raise this year and here’s why.” I’m also talking about simple situations like telling someone “I need you to change the way you submit that form.”
Posted by Mark Murphy on 27 February, 2017 Communication Skills, Forbes, Performance Appraisal | 0 comments | Read more →

Fewer Than Half Of Employees Know If They're Doing A Good Job

One of our recent studies asked more than 30,000 employees to rate the statement “I know whether my performance is where it should be.” In an ideal world, every person in every job would say ‘I always know!’ But that’s not what I found.  Just look at this chart...
Posted by Mark Murphy on 27 September, 2016 Leadership Skills, Performance Appraisal, Research | 1 comment | Read more →

Skip Your Low Performers When Starting Performance Appraisals

Performance ReviewWhatever you call them, performance appraisals (or employee evaluations or annual reviews) are painful. But our high performers aren’t making these events strenuous; it’s our low performers that make us dread these conversations.

Posted by Mark Murphy on 21 September, 2016 Forbes, Performance Appraisal | 0 comments | Read more →

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Latest posts

  • Negative Word Analyzer

    When you’re about to have a difficult conversation, or deliver some constructive feedback or even send an email when you’re slightly irritated, it’s really important to PAUSE and ANALYZE the words you’re going to say. Negative words, in particular, can... Read more →

  • STUDY: Fake News Hits The Workplace

    Fake News Study Overview The terms ‘fake news’ and ‘alternative facts’ entered the lexicon during the 2016 presidential election.  And now the impact of these terms are being felt in the American workplace.  During May-June 2017, Leadership IQ surveyed 3,272... Read more →

  • If You Want To Be An Empathic Listener, Stop Using This Word
    Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face fewer malpractice lawsuits and have better patient outcomes. Leaders with great listening skills have more inspired and engaged employees.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face... Read more →