The Blog by Mark Murphy and Leadership IQ

Posts in the Performance Appraisal category

Video: Talented Terrors

Talented TerrorsThere is no such thing as a high performer with a bad attitude. When we talk about dealing with difficult people, think of performance as having two major components: Skills and Attitude. Now here's somebody that has great skills and a great attitude, this is a high performer. 
Posted by Mark Murphy on 12 April, 2017 Hiring for Attitude, Performance Appraisal, Video | 0 comments | Read more →

Don't Say 'Great Job' To Your High Performers

High performers need positive feedback; they do a great job and they should have that acknowledged. However, phrases like “great job” or “nice work” are so vague as to be virtually useless. And in some cases, they may even do harm.
Let’s imagine that one of your high performers just did a great job on a report. What made their work great? Well, perhaps they got it done three days ahead of schedule. 
Posted by Mark Murphy on 28 March, 2017 Forbes, Performance Appraisal | 0 comments | Read more →

Video: Say 'Thank You' To Your High Performers During Performance Reviews

Here's a frightening statistic: Only 14% of employees think that performance appraisals are useful! And high performers are especially unhappy with their reviews.
Why? Because most managers don't offer even a simple 'thank you' to their high performers. And if they do say 'thank you' it's usually vague nonsense like 'nice job' or something equally non-specific.

Posted by Mark Murphy on 02 March, 2017 Communication Skills, Performance Appraisal, Video | 1 comment | Read more →

Stop 'Shirking' When You Give Constructive Criticism

To be a great leader, you can’t fear being seen as the bad guy/gal. And I’m not just talking about obvious ‘bad guy/gal’ situations like telling someone “you’re fired” or “you’re not getting a raise this year and here’s why.” I’m also talking about simple situations like telling someone “I need you to change the way you submit that form.”
Posted by Mark Murphy on 27 February, 2017 Communication Skills, Forbes, Performance Appraisal | 0 comments | Read more →

Fewer Than Half Of Employees Know If They're Doing A Good Job

One of our recent studies asked more than 30,000 employees to rate the statement “I know whether my performance is where it should be.” In an ideal world, every person in every job would say ‘I always know!’ But that’s not what I found.  Just look at this chart...
Posted by Mark Murphy on 27 September, 2016 Leadership Skills, Performance Appraisal, Research | 1 comment | Read more →

Skip Your Low Performers When Starting Performance Appraisals

Performance ReviewWhatever you call them, performance appraisals (or employee evaluations or annual reviews) are painful. But our high performers aren’t making these events strenuous; it’s our low performers that make us dread these conversations.

Posted by Mark Murphy on 21 September, 2016 Forbes, Performance Appraisal | 0 comments | Read more →

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Latest posts

  • Video: A Four-Step Model for Receiving Constructive Criticism

      Getting criticized stinks. I'm not going to sugarcoat that. But there is a technique you can use to receive constructive criticism that makes it a little more bearable, and even constructive. Think about it this way, every conversation, just... Read more →

  • Quiz: How Do You React To Constructive Criticism?

    We’re all going to receive constructive criticism at some point. So the big question is “how will I react to constructive criticism?” Some people react personally, asking “Why did this person just criticize me?” Some react by saying “I need... Read more →

  • Quiz: Do You Know How To Listen With Empathy?

    Imagine if people had zero empathy; if we couldn’t understand others’ perspectives. What kind of world would that be? Terrible, right? Well, there are troubling signs that, in fact, the world is currently suffering from a major deficit of empathy;... Read more →