The Blog by Mark Murphy and Leadership IQ
Posts in the Forbes category
Go to any relevant review site, type in Caesars Palace, and you’ll bring up a stream of reviews like these:
“The staff in all parts of the casino were attentive and over the top helpful. I will be returning to Caesars again and again!”
“From the moment you arrive and the valet and bellman greet you the excellent service welcomes you and you know you are on vacation and will have a wonderful experience.”
We discovered that people who work from home (i.e., telecommuting) are almost twice as likely to love their jobs than employees who work in traditional co-located work-sites (like office buildings). And mobile workers (i.e., using multiple workspaces, in and out of the office) were about 58% more likely to love their job than their office-based peers.
First we asked people where they usually work (in an office, mobile or telecommute). And then we asked people to rate how they felt about their job (love, like, tolerate, dislike or hate). Here’s what we found.
Deep and meaningful conversations are a hallmark of successful managers of remote employees. But while a lot of managers are talking to their remote employees, they’re not learning anything important during those conversations. A good litmus test of how productive your conversations with remote employees are is to ask yourself if your remote people are sharing with you their problems, bad news, struggles, challenges and all the other things you need to know to keep your people accountable and aligned.