Emotional Intelligence Articles
Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face fewer malpractice lawsuits and have better patient outcomes. Leaders with great listening skills have more inspired and engaged employees.
Research shows that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance! The determining factor in whether emotional intelligence is positively or negatively related to job performance is called “emotional labor.” So take this quiz to see whether your job demands high or low emotional labor, and thus whether you need high or low emotional intelligence.
Do you regularly have to ‘fake’ having a good attitude at work? Do you have to consciously “act” or “put on a show” to display appropriate emotions at work? If you do, you’re probably a lot less happy with your job than those that don’t have to put on a show.
Imagine if people had zero empathy; if we couldn’t understand others’ perspectives. What kind of world would that be? Terrible, right?
Well, there are troubling signs that, in fact, the world is currently suffering from a major deficit of empathy; that we’re losing (or have lost) the ability and willingness to truly empathize with others. And that’s why this test of empathy is so important!
It’s become cliché to assert that having high emotional intelligence equals better performance at work. But I’m going to shock you, because the link between emotional intelligence and job performance is wildly overstated.
In fact, research suggests that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance!
Momma always told me that watching television and movies would rot my brain. Well, now I’ve got a great counter-argument to that, because there’s an exercise for developing emotional intelligence that involves watching television.
Emotional intelligence is just as important as traditional intelligence.
Emotional intelligence predicts people’s ability to regulate themselves, manage other people, and achieve success. Research shows a link between emotional intelligence and career success. Not everyone is born with it, but unlike IQ, emotional intelligence can be acquired and improved with practice.