The Blog by Mark Murphy and Leadership IQ

Posts in the Emotional Intelligence category

Quiz: Do You Know How To Listen With Empathy?

Imagine if people had zero empathy; if we couldn’t understand others’ perspectives. What kind of world would that be? Terrible, right?

Well, there are troubling signs that, in fact, the world is currently suffering from a major deficit of empathy; that we’re losing (or have lost) the ability and willingness to truly empathize with others. And that’s why this test of empathy is so important!

If we can refine and advance our own empathy, and specifically our ability to list with empathy, we might just be able to make the world, and our workplaces, dramatically better!

Posted by Mark Murphy on 20 April, 2017 Communication Skills, Emotional Intelligence, Quizzes | 1 comment | Read more →

You Might Have Too Much Emotional Intelligence For Your Job

Emotional IntelligenceIt’s become cliché to assert that having high emotional intelligence equals better performance at work. But I’m going to shock you, because the link between emotional intelligence and job performance is wildly overstated.
In fact, research suggests that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance!

Posted by Mark Murphy on 23 March, 2017 Emotional Intelligence, Forbes | 0 comments | Read more →

Quiz: Does Your Job Require High Or Low Emotional Intelligence?

Posted by Mark Murphy on 22 March, 2017 Emotional Intelligence, Interpersonal Skills, Quizzes | 0 comments | Read more →

Increase Your Emotional Intelligence By Watching Television

Increase Emotional IntelligenceMomma always told me that watching television and movies would rot my brain. Well, now I’ve got a great counter-argument to that, because there’s an exercise for developing emotional intelligence that involves watching television.
Emotional intelligence is just as important as traditional intelligence.

Posted by Mark Murphy on 17 March, 2017 Emotional Intelligence, Forbes | 0 comments | Read more →

5 Signs Of High Emotional Intelligence

emotional intelligenceEmotional intelligence predicts people’s ability to regulate themselves, manage other people, and achieve success. Research shows a link between emotional intelligence and career success. Not everyone is born with it, but unlike IQ, emotional intelligence can be acquired and improved with practice.
Posted by Mark Murphy on 09 November, 2016 Emotional Intelligence, Forbes | 0 comments | Read more →

Why New Hires Fail (Emotional Intelligence Vs. Skills)

Ajob interview failures chartccording to a study by Leadership IQ, 46% of newly-hired employees will fail within 18 months, while only 19% will achieve unequivocal success. But contrary to popular belief, technical skills are not the primary reason why new hires fail; instead, poor interpersonal skills dominate the list, flaws which many of their managers admit were overlooked during the job interview process.
Posted by Mark Murphy on 22 June, 2015 Emotional Intelligence, Hiring for Attitude | 2 comments | Read more →

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Latest posts

  • 5 Ways To Help Employees Overcome The Excuse Mentality
    ExcusesThe antidote to the excuse mentality is accountability where people take ownership, fix problems and bring solutions. Mentally and emotionally, accountability is where every leader wants their people to be. But accountability is not an either/or kind of phenomenon. Denial, blame, excuses and anxiety are all stages leading up to accountability that are part of the excuse mentality.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ The antidote to the excuse mentality is accountability where people take ownership, fix problems and bring solutions. Mentally and emotionally, accountability is where every leader wants their people... Read more →

  • Video: Flattery
    Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build relationships (it's not the only way, but it is a helpful tool). Great sales people know this. 

      Make Flattery Part of Your Communication Skills Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build... Read more →

  • Why Trying To Reach Consensus Can Make People Angry
    The majority of organizations like to consider themselves at least somewhat collaborative (most CEOs don’t raise their hands when you ask them if they want to create a cutthroat or dictatorial organization). Because of this, when we ask leaders how they like to make decisions, a large portion say they like to reach consensus.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ When I ask leaders how they like to make decisions, a large portion say they like to reach consensus. But actually reaching consensus is hard and usually time-consuming.... Read more →