Emotional Intelligence Articles

Rather Than Faking Your Emotions At Work, Use This Flattery Technique Instead

You might have seen my recent Forbes article “If You Have To Fake Your Emotions At Work, Research Shows You're Probably Going To Be Miserable.” After analyzing data from the online test “Does Your Job Require High Or Low Emotional Intelligence?” I discovered that 51% of people said that they Always or Frequently have to ‘act’ or ‘put on a show’ at their jobs.
Posted by Mark Murphy on 06 November, 2017 Emotional Intelligence, Forbes | 0 comments | Read more →

Study: The Risks Of Ignoring Employee Feedback

Many companies don’t want to hear candid and truthful feedback from their employees. And it’s having a chilling effect on employees’ engagement.
From January-June, 2017, Leadership IQ surveyed 27,048 executives, managers and employees and discovered…

If You Want To Be An Empathic Listener, Stop Using This Word

Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face fewer malpractice lawsuits and have better patient outcomes. Leaders with great listening skills have more inspired and engaged employees.
Posted by Mark Murphy on 25 July, 2017 Communication Skills, Emotional Intelligence, Forbes | 0 comments | Read more →

Quiz: Does Your Job Require High Or Low Emotional Intelligence?

Research shows that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance! The determining factor in whether emotional intelligence is positively or negatively related to job performance is called “emotional labor.” So take this quiz to see whether your job demands high or low emotional labor, and thus whether you need high or low emotional intelligence.

Posted by Mark Murphy on 24 July, 2017 Emotional Intelligence, Interpersonal Skills, Quizzes | 0 comments | Read more →

If You Have To Fake Your Emotions At Work, Research Shows You're Probably Going To Be Miserable

Do you regularly have to ‘fake’ having a good attitude at work? Do you have to consciously “act” or “put on a show” to display appropriate emotions at work? If you do, you’re probably a lot less happy with your job than those that don’t have to put on a show.
Posted by Mark Murphy on 06 July, 2017 Emotional Intelligence, Forbes, Research | 0 comments | Read more →

Quiz: Do You Know How To Listen With Empathy?


Imagine if people had zero empathy; if we couldn’t understand others’ perspectives. What kind of world would that be? Terrible, right?
Well, there are troubling signs that, in fact, the world is currently suffering from a major deficit of empathy; that we’re losing (or have lost) the ability and willingness to truly empathize with others. And that’s why this test of empathy is so important!

Posted by Mark Murphy on 12 June, 2017 Communication Skills, Emotional Intelligence, Quizzes | 1 comment | Read more →

You Might Have Too Much Emotional Intelligence For Your Job

Emotional IntelligenceIt’s become cliché to assert that having high emotional intelligence equals better performance at work. But I’m going to shock you, because the link between emotional intelligence and job performance is wildly overstated.
In fact, research suggests that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance!

Posted by Mark Murphy on 23 March, 2017 Emotional Intelligence, Forbes | 0 comments | Read more →

Increase Your Emotional Intelligence By Watching Television

Increase Emotional IntelligenceMomma always told me that watching television and movies would rot my brain. Well, now I’ve got a great counter-argument to that, because there’s an exercise for developing emotional intelligence that involves watching television.
Emotional intelligence is just as important as traditional intelligence.

Posted by Mark Murphy on 17 March, 2017 Emotional Intelligence, Forbes | 0 comments | Read more →

5 Signs Of High Emotional Intelligence

emotional intelligenceEmotional intelligence predicts people’s ability to regulate themselves, manage other people, and achieve success. Research shows a link between emotional intelligence and career success. Not everyone is born with it, but unlike IQ, emotional intelligence can be acquired and improved with practice.
Posted by Mark Murphy on 09 November, 2016 Emotional Intelligence, Forbes | 0 comments | Read more →

Why New Hires Fail (Emotional Intelligence Vs. Skills)

Ajob interview failures chartccording to a study by Leadership IQ, 46% of newly-hired employees will fail within 18 months, while only 19% will achieve unequivocal success. But contrary to popular belief, technical skills are not the primary reason why new hires fail; instead, poor interpersonal skills dominate the list, flaws which many of their managers admit were overlooked during the job interview process.
Posted by Mark Murphy on 22 June, 2015 Emotional Intelligence, Hiring for Attitude | 2 comments | Read more →

Stay in touch

Call us

We'd love to hear from you. Call us at 1-800-814-7859 and we'll be happy to answer any questions you have.

Latest posts

  • Video: Biggest Fear for Employees That Telecommute
    Remote employees, those that telecommute, often have a fear that doesn't afflict their co-located compatriots and that is, am I going to be forgotten about? Am I out of sight, out of mind? Remote employees are those people that are working somewhere besides the office, they telecommute. 

      Remote employees, those that telecommute, often have a fear that doesn't afflict their co-located compatriots and that is, am I going to be forgotten about? Am I out of sight, out of mind? Remote employees are those people that... Read more →

  • Quiz: How Do Your Time Management Skills Stack Up?
    We all suffer from the “busyness disease.” More than half of working Americans say they don’t have enough time to do the things they want to do. The scarcest resource professionals and leaders have is their time (not money or people or influence). Time. And it’s why the top frustrations of professionals and leaders are typically not having enough time, struggling to balance priorities, and reacting to everyone else’s priorities. Take this quiz to see how your time management skills stack up!

    Read more →

  • Five Ways To Shut Down Workplace Bullying
    There are definite steps leaders can take to proactively address bullying. However, if a workplace “conflict” involves an issue of illegal activity, violence (and threats), sexual harassment, worker/customer safety, or other issue with legal ramifications, this is not something to try and handle on your own.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ There are definite steps leaders can take to proactively address bullying. However, if a workplace “conflict” involves an issue of illegal activity, violence (and threats), sexual harassment, worker/customer... Read more →