Mark Murphy / Leadership IQ Blog
Video: Say These 7 Words When Employees Come To You With Problems
How should you respond when an employee brings you a problem? It sounds like a simple question, but most leaders are responding all wrong. However, if you respond the right way (with these simple 7 words that exemplify THE LEADER AS COACH) the research shows that your employees will be 12 times more likely to love their jobs!
Video: How Smart CEOs Are Using Employee Engagement Surveys To Test Their Strategy
Employee engagement surveys will obviously help you improve employee engagement. But the smartest CEOs we work with are also using engagement surveys to test their strategy and ensure that employees are bought-in and know exactly how to execute that strategy! It's a radical, but incredibly effective, approach! Watch the video to learn how it's done...
If you want to learn more about our award-winning employee engagement survey, and how we can build this 'strategy test' into your next survey, learn more here!
Video: You Need An Answer Key If You Want To Hire Stars
Having an Answer Key (or Answer Guidelines in our lingo) is absolutely required if you want to know the difference between terrible candidates and great ones! Otherwise, candidates with bad attitudes are guaranteed to slip through your interview process. Watch this video and learn the groundbreaking technique of using an Anwer Key to hire more effectively!Why You Shouldn’t Use 5-Point Scales On Employee Engagement Surveys
5-point scales are what you most commonly find in employee surveys (think of a Likert-type scale ranging from Strongly Disagree to Strongly Agree). In many situations, 5-point scales are just fine, and psychological and sociological researchers use them to great effect. However, in the world of employee surveys, the 5-point scale has a fatal flaw.Never Ask Employees If They're 'Satisfied' On Employee Engagement Surveys
Satisfaction, a concept often measured by questions like “Overall, I am satisfied with company ABC” or “I am satisfied with my job” is too weak to help you improve employee engagement.Categories:
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