Research Articles

People Who Set SMART Goals Are Less Likely To Love Their Job

An employee who is unhappy with her head in her hands If you’ve had a job for any length of time, you’ve undoubtedly set a SMART Goal (most commonly defined as Specific, Measurable, Achievable, Realistic, and Time-bound). But while everyone knows how to set a SMART Goal, what most people don’t know is that they could really be hurting how they feel about their job.
Posted by Mark Murphy on 16 November, 2017 Forbes, Goal Setting, Research | 0 comments | Read more →

Only 1 Out Of 4 Leaders Encourage Suggestions From Their Employees, New Data Shows

I recently conducted a study called The Risks Of Ignoring Employee Feedback that involved 27,048 executives, managers and employees. And what I discovered, among other things, is that very few leaders encourage, or are open to hearing, suggestions for improvement from their employees.
Posted by Mark Murphy on 01 November, 2017 Communication Skills, Forbes, Leadership Skills, Research | 0 comments | Read more →

Fewer Than Half Of Employees Know If They're Doing A Good Job

One of our recent studies asked more than 30,000 employees to rate the statement “I know whether my performance is where it should be.” In an ideal world, every person in every job would say ‘I always know!’ But that’s not what I found.  Just look at this chart...
Posted by Mark Murphy on 23 October, 2017 Leadership Skills, Performance Appraisal, Research | 1 comment | Read more →

Negative Word Analyzer

Just type or copy/paste your email or speech or script or whatever into the box below. Then this app will match your text against the 2,000+ words that researchers have identified as ‘negative.’ Then you can take your email, script, etc. and rewrite it to make your upcoming communication a lot less negative (and thus heated and difficult).
Posted by Mark Murphy on 13 October, 2017 Communication Skills, Leadership Skills, Quizzes, Research | 0 comments | Read more →

Many Companies Aren't Being Truthful With Their Employees About The Challenges They're Facing

Chart of data; reviewing data to inform decisions | Leadership IQEvery company faces challenges, from competitors, industry changes, regulations, staffing shortages and more. But whether those changes are serious or minor, companies are doing a terrible job keeping employees in the loop. And while many leaders think that ignorance is bliss, when employees don’t feel like the company is being honest about the challenges facing it, employees get irritated very quickly.
Posted by Mark Murphy on 09 October, 2017 Employee Engagement, Forbes, Research | 0 comments | Read more →

Study: The Risks Of Ignoring Employee Feedback

Many companies don’t want to hear candid and truthful feedback from their employees. And it’s having a chilling effect on employees’ engagement.
From January-June, 2017, Leadership IQ surveyed 27,048 executives, managers and employees and discovered…

Study: Words That Cost You The Job Interview

Introduction
If you want to cost yourself a job interview, just use words like “you”, “they”, “always” and “can’t”.  New research from Leadership IQ finds that interview answers rated poorly by hiring managers contain very different words than interview answers rated highly.  

Posted by Mark Murphy on 09 September, 2017 Hiring for Attitude, Research | 0 comments | Read more →

STUDY: Fake News Hits The Workplace

The terms ‘fake news’ and ‘alternative facts’ entered the lexicon during the 2016 presidential election.  And now the impact of these terms are being felt in the American workplace.
During May-June 2017, Leadership IQ surveyed 3,272 leaders and professionals from the United States and discovered the following:
Nine out of ten people have heard the term ‘fake news’ and eight out of ten have heard of ‘alternative facts

Posted by Mark Murphy on 29 July, 2017 Research | 1 comment | Read more →

How To Bring Out The Best In Your Middle Performers

There’s a common assumption that middle performers are universally maxed out, already operating at peak efficiency, and with no hope of improvement. It’s a big reason why so many middle performers (who often make up roughly 70% of the workforce) get the least amount of performance coaching from leaders. But only a scant 10% of middle performers actually fall into the maxed out/no hope category.
Posted by Mark Murphy on 17 July, 2017 Forbes, Leadership Skills, Research | 0 comments | Read more →

Research: How To Build Trust In The Workplace

When the extent to which employees trust their direct boss increases, their desire to spend their career at their current organization increases. The results of this study suggest that approximately 32% of a worker’s desire to stay or go is the result of feeling (or not feeling) trust towards their boss.While trust is a significant driver of employee loyalty, there’s still room to improve the overall levels of trust in today’s organizations. Only 20% of people strongly trust the top management of their organization. 36% moderately trust their top management, while the remaining 44% range from not trusting to strongly distrusting their top management.

Posted by Mark Murphy on 08 July, 2017 Research | 0 comments | Read more →
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