Interpersonal Skills Articles

Quiz: Is Your Personality Suited To Working Remotely Or In The Office?

Some people have the personality to work remotely. These remote personalities are hard-charging go-getters with a self-motivated mindset. They’re fine working with fewer rules and more all-nighters. And they’re not fazed by the isolation, diminished emotional and administrative support, or the reduced collaboration and recognition of remote work. Take this quiz to see if your personality is suited to working remotely or in the office...
Posted by Mark Murphy on 11 April, 2018 Interpersonal Skills, Quizzes, Telecommuting | 8 comments | Read more →

Talented Terrors And 'Bless Their Hearts'

Lots of organizations acknowledge only three categories of performance: high, middle and low. Hiring managers in these organizations are tasked with hiring desirable high performers and avoiding undesirable low performers. Now, high, middle and low performers certainly exist, but low performers come in several different types, and some are a lot harder to discern in an interview than others because they tend to do a really good job faking high-performer qualities.
Posted by Mark Murphy on 30 November, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

This Script Can Stop A Micromanaging Boss

Working for a micromanager can be demoralizing. It’s hard to be confident and motivated when your boss is so obsessed with control that they hover over your every move. But typically, the boss’s micromanaging behavior has less to do with your actual performance and much more to do with their own anxiety.
Posted by Mark Murphy on 01 November, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

Quiz: Does Your Job Require High Or Low Emotional Intelligence?

Research shows that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance! The determining factor in whether emotional intelligence is positively or negatively related to job performance is called “emotional labor.” So take this quiz to see whether your job demands high or low emotional labor, and thus whether you need high or low emotional intelligence.

Posted by Mark Murphy on 24 July, 2017 Emotional Intelligence, Interpersonal Skills, Quizzes | 0 comments | Read more →

4 Words to Calm Down Your Office Drama Queens (and Kings)

The Drama Queens (and Kings) at your office need to be the center of attention. They’re provocative, emotional and reactive. And they are highly skilled at getting everyone around them worked-up, frazzled and emotional (that’s how they stay at the center of attention).
Posted by Mark Murphy on 05 June, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

5 Ways To Help Employees Overcome The Excuse Mentality

ExcusesThe antidote to the excuse mentality is accountability where people take ownership, fix problems and bring solutions. Mentally and emotionally, accountability is where every leader wants their people to be. But accountability is not an either/or kind of phenomenon. Denial, blame, excuses and anxiety are all stages leading up to accountability that are part of the excuse mentality.
Posted by Mark Murphy on 18 May, 2017 Forbes, Interpersonal Skills, Leadership Skills | 0 comments | Read more →

Video: Flattery

Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build relationships (it's not the only way, but it is a helpful tool). Great sales people know this. 
Posted by Mark Murphy on 17 May, 2017 Communication Skills, Interpersonal Skills, Video | 0 comments | Read more →

Quiz: How Do You React To Constructive Criticism?

We’re all going to receive constructive criticism at some point. So the big question is “how will I react to constructive criticism?”  Take this quiz to see how YOU react to constructive criticism.

Posted by Mark Murphy on 24 April, 2017 Constructive Criticism, Interpersonal Skills, Quizzes | 7 comments | Read more →

Are You A Technical Genius Who Gets Accused Of Lacking People Skills?

It’s not always easy being the technological expert on the team. You’re valued for your knowledge and skills, but those same two factors can make you appear superior, sarcastic or uncaring to others who are less technology savvy. 
Posted by Mark Murphy on 19 April, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

Video: Compliment Sandwich

One of the worst management techniques ever created is the Compliment Sandwich. The Compliment Sandwich was created as a way of giving somebody constructive criticism:
"Bob, you're just so talented. You're so smart. You might be the smartest person in the department. Your behavior...

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Latest posts

  • Video: 4 Words That Stop Drama Queens At Work

      This is only one of a HUNDRED TECHNIQUES you'll learn at the premier 2-day training for leaders called “What Great Managers Do Differently” Based on leading research & hyper-practical tools, you'll learn to inspire employees to give 100% effort,... Read more →

  • Quiz: What Motivates You?

    Through research with thousands of employees and leaders, we’ve discovered that there are five major motivations that drive people’s actions at work; Achievement, Power, Affiliation, Security, and Adventure. So take the test below to discover what motivates you. Read more →

  • Here's An Interview Question To Test If Millennial Candidates Are Actually Entitled Narcissists
    Of all the charges that get leveled against millennials, the most pernicious, and ubiquitous, is that they’re entitled narcissists. Now, those charges are seriously overblown (and often completely inaccurate). But for the moment, let’s imagine that we do think the ‘entitled narcissist’ label fits and that we need a way to assess job candidates to ensure that anybody we hire is not an entitled narcissist. Is such a thing even possible?

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ Of all the charges that get leveled against millennials, the most pernicious, and ubiquitous, is that they’re entitled narcissists. Now, those charges are seriously overblown (and often completely... Read more →