Interpersonal Skills Articles

Five Ways To Shut Down Workplace Bullying

There are definite steps leaders can take to proactively address bullying. However, if a workplace “conflict” involves an issue of illegal activity, violence (and threats), sexual harassment, worker/customer safety, or other issue with legal ramifications, this is not something to try and handle on your own.
Posted by Mark Murphy on 10 December, 2018 Communication Skills, Interpersonal Skills | 0 comments | Read more →

Video: "How's It Going?"

Posted by Mark Murphy on 03 December, 2018 Communication Skills, Interpersonal Skills, Video | 0 comments | Read more →

Quiz: Is Your Personality Suited To Working Remotely Or In The Office?

Some people have the personality to work remotely. These remote personalities are hard-charging go-getters with a self-motivated mindset. They’re fine working with fewer rules and more all-nighters. And they’re not fazed by the isolation, diminished emotional and administrative support, or the reduced collaboration and recognition of remote work. Take this quiz to see if your personality is suited to working remotely or in the office...
Posted by Mark Murphy on 11 April, 2018 Interpersonal Skills, Quizzes, Telecommuting | 8 comments | Read more →

Talented Terrors And 'Bless Their Hearts'

Lots of organizations acknowledge only three categories of performance: high, middle and low. Hiring managers in these organizations are tasked with hiring desirable high performers and avoiding undesirable low performers. Now, high, middle and low performers certainly exist, but low performers come in several different types, and some are a lot harder to discern in an interview than others because they tend to do a really good job faking high-performer qualities.
Posted by Mark Murphy on 30 November, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

This Script Can Stop A Micromanaging Boss

Working for a micromanager can be demoralizing. It’s hard to be confident and motivated when your boss is so obsessed with control that they hover over your every move. But typically, the boss’s micromanaging behavior has less to do with your actual performance and much more to do with their own anxiety.
Posted by Mark Murphy on 01 November, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

Quiz: Does Your Job Require High Or Low Emotional Intelligence?

Research shows that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance! The determining factor in whether emotional intelligence is positively or negatively related to job performance is called “emotional labor.” So take this quiz to see whether your job demands high or low emotional labor, and thus whether you need high or low emotional intelligence.

Posted by Mark Murphy on 24 July, 2017 Emotional Intelligence, Interpersonal Skills, Quizzes | 0 comments | Read more →

4 Words to Calm Down Your Office Drama Queens (and Kings)

The Drama Queens (and Kings) at your office need to be the center of attention. They’re provocative, emotional and reactive. And they are highly skilled at getting everyone around them worked-up, frazzled and emotional (that’s how they stay at the center of attention).
Posted by Mark Murphy on 05 June, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

5 Ways To Help Employees Overcome The Excuse Mentality

ExcusesThe antidote to the excuse mentality is accountability where people take ownership, fix problems and bring solutions. Mentally and emotionally, accountability is where every leader wants their people to be. But accountability is not an either/or kind of phenomenon. Denial, blame, excuses and anxiety are all stages leading up to accountability that are part of the excuse mentality.
Posted by Mark Murphy on 18 May, 2017 Forbes, Interpersonal Skills, Leadership Skills | 0 comments | Read more →

Video: Flattery

Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build relationships (it's not the only way, but it is a helpful tool). Great sales people know this. 
Posted by Mark Murphy on 17 May, 2017 Communication Skills, Interpersonal Skills, Video | 0 comments | Read more →

Quiz: How Do You React To Constructive Criticism?

We’re all going to receive constructive criticism at some point. So the big question is “how will I react to constructive criticism?”  Take this quiz to see how YOU react to constructive criticism.

Posted by Mark Murphy on 24 April, 2017 Constructive Criticism, Interpersonal Skills, Quizzes | 9 comments | Read more →
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Latest posts

  • Video: Biggest Fear for Employees That Telecommute
    Remote employees, those that telecommute, often have a fear that doesn't afflict their co-located compatriots and that is, am I going to be forgotten about? Am I out of sight, out of mind? Remote employees are those people that are working somewhere besides the office, they telecommute. 

      Remote employees, those that telecommute, often have a fear that doesn't afflict their co-located compatriots and that is, am I going to be forgotten about? Am I out of sight, out of mind? Remote employees are those people that... Read more →

  • Quiz: How Do Your Time Management Skills Stack Up?
    We all suffer from the “busyness disease.” More than half of working Americans say they don’t have enough time to do the things they want to do. The scarcest resource professionals and leaders have is their time (not money or people or influence). Time. And it’s why the top frustrations of professionals and leaders are typically not having enough time, struggling to balance priorities, and reacting to everyone else’s priorities. Take this quiz to see how your time management skills stack up!

    Read more →

  • Five Ways To Shut Down Workplace Bullying
    There are definite steps leaders can take to proactively address bullying. However, if a workplace “conflict” involves an issue of illegal activity, violence (and threats), sexual harassment, worker/customer safety, or other issue with legal ramifications, this is not something to try and handle on your own.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ There are definite steps leaders can take to proactively address bullying. However, if a workplace “conflict” involves an issue of illegal activity, violence (and threats), sexual harassment, worker/customer... Read more →