Communication Skills Articles

Saying This One Sentence Can Make You 19% More Likable

What makes someone incredibly likable? The list is nearly endless (from physical attractiveness to optimizing personal space to finding commonalities and more). But one characteristic that is virtually guaranteed to make us likable is when others feel that we truly understand them. 

Five Ways To Shut Down Workplace Bullying

There are definite steps leaders can take to proactively address bullying. However, if a workplace “conflict” involves an issue of illegal activity, violence (and threats), sexual harassment, worker/customer safety, or other issue with legal ramifications, this is not something to try and handle on your own.

Video: "How's It Going?"

Posted by Mark Murphy on 03 December, 2018 Communication Skills, Interpersonal Skills, Video | 0 comments | Read more →

Video: Stop Emailing For More Effective Communication

Why Email SucksStop Emailing For More Effective Communication
Here are three critical elements to effective communication that show why you may want to cut down a little bit on the use of email, especially for communicating with colleagues, employees and bosses:

You Got Promoted To Manager, And A Coworker Is Mad: Here's What To Say

New Manager | tying a tie and getting ready for the new job
New Manager
Congratulations on getting that big promotion to manager! But, what happens if you had to compete against one or more of your colleagues to win the job? And now they’re mad because you won and they lost? Well, I’ve got bad news and good news. The bad news is that you can’t really control whether a few of your former coworkers are mad at you for winning the promotion.
Posted by Mark Murphy on 05 January, 2018 Communication Skills, Forbes, Leadership Skills | 0 comments | Read more →

Video: Make Your Presentations Highly Memorable With This Twitter Technique

If you give long presentations, people probably forget most of what you presented. In fact, the research says that people can maintain high attention for about 10 minutes. So if you want people to actually remember your presentations, every 10 minutes you need to insert a slide with a short one-line message summarizing what you just said. In other words, every 10 minutes you need to put a tweet up on the screen.

Quiz: What's Your Presentation Style?

We all have our own presentation style, but have you ever thought about how your particular style compares to others? And the strengths and weaknesses of your presentation style?
After years of research, my team and I have found there are four primary presentation styles: the Closer, the Data Scientist, the Director and the Storyteller.

How To Stop A Presentation That's Going Badly

Bad Presentation; When a presentation goes wrong | Leadership IQNot only does stopping the presentation keep you from (figuratively) crashing into a wall, it also awakens your audience. So few presenters have the courage to stop a presentation that it’s a surprise. And with presentations going badly, it’s a very nice surprise.

Talented Terrors And 'Bless Their Hearts'

Lots of organizations acknowledge only three categories of performance: high, middle and low. Hiring managers in these organizations are tasked with hiring desirable high performers and avoiding undesirable low performers. Now, high, middle and low performers certainly exist, but low performers come in several different types, and some are a lot harder to discern in an interview than others because they tend to do a really good job faking high-performer qualities.
Posted by Mark Murphy on 30 November, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

Quiz: What's Your Communication Style?

Do you like to communicate with lots of data?  Or with gut feelings?  Do you like to speak step-by-step?  Or do you jump right to the end?  And do you know the upsides and potential downsides of your particular style?  Take this Communication Styles Quiz and see how your communication style rates... 
Posted by Mark Murphy on 27 November, 2017 Communication Skills, , no_cat, no_recent, Quizzes, sb_ad_2, sb_ad_3 | 20 comments | Read more →
1 2 3 5 Next »

Stay in touch

Call us

We'd love to hear from you. Call us at 1-800-814-7859 and we'll be happy to answer any questions you have.

Latest posts

  • The Top Employee Engagement Companies

    Big News! 
    Leadership IQ has just been named one of the Top 10 Employee Engagement Survey Providers in the world by HR Tech Outlook Magazine! 
    Read more →
  • Tip: Test if you have the ‘Coaching Mindset’ with these 3 questions
  • Excerpts From The Science Of Managing Remote Employees