Communication Skills Articles

[Video] Stop Emailing For More Effective Communication

Why Email SucksStop Emailing For More Effective Communication
Here are three critical elements to effective communication that show why you may want to cut down a little bit on the use of email, especially for communicating with colleagues, employees and bosses:

Posted by Mark Murphy on 07 March, 2018 Communication Skills, Video | 0 comments | Read more →

You Got Promoted To Manager, And A Coworker Is Mad: Here's What To Say

New Manager | tying a tie and getting ready for the new job
New Manager
Congratulations on getting that big promotion to manager! But, what happens if you had to compete against one or more of your colleagues to win the job? And now they’re mad because you won and they lost? Well, I’ve got bad news and good news. The bad news is that you can’t really control whether a few of your former coworkers are mad at you for winning the promotion.
Posted by Mark Murphy on 05 January, 2018 Communication Skills, Forbes, Leadership Skills | 0 comments | Read more →

Video: Make Your Presentations Highly Memorable With This Twitter Technique

If you give long presentations, people probably forget most of what you presented. In fact, the research says that people can maintain high attention for about 10 minutes. So if you want people to actually remember your presentations, every 10 minutes you need to insert a slide with a short one-line message summarizing what you just said. In other words, every 10 minutes you need to put a tweet up on the screen.
Posted by Mark Murphy on 06 December, 2017 Communication Skills, Presentations, Video | 0 comments | Read more →

Quiz: What's Your Presentation Style?

We all have our own presentation style, but have you ever thought about how your particular style compares to others? And the strengths and weaknesses of your presentation style?
After years of research, my team and I have found there are four primary presentation styles: the Closer, the Data Scientist, the Director and the Storyteller.

Posted by Mark Murphy on 05 December, 2017 Communication Skills, Presentations, Quizzes | 1 comment | Read more →

How To Stop A Presentation That's Going Badly

Bad Presentation; When a presentation goes wrong | Leadership IQNot only does stopping the presentation keep you from (figuratively) crashing into a wall, it also awakens your audience. So few presenters have the courage to stop a presentation that it’s a surprise. And with presentations going badly, it’s a very nice surprise.

Posted by Mark Murphy on 04 December, 2017 Communication Skills, Forbes, Presentations | 0 comments | Read more →

Talented Terrors And 'Bless Their Hearts'

Lots of organizations acknowledge only three categories of performance: high, middle and low. Hiring managers in these organizations are tasked with hiring desirable high performers and avoiding undesirable low performers. Now, high, middle and low performers certainly exist, but low performers come in several different types, and some are a lot harder to discern in an interview than others because they tend to do a really good job faking high-performer qualities.
Posted by Mark Murphy on 30 November, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

Quiz: What's Your Communication Style?

Do you like to communicate with lots of data?  Or with gut feelings?  Do you like to speak step-by-step?  Or do you jump right to the end?  And do you know the upsides and potential downsides of your particular style?  Take this Communication Styles Quiz and see how your communication style rates... 
Posted by Mark Murphy on 27 November, 2017 Communication Skills, Quizzes | 18 comments | Read more →

3 Simple Ways To Make Your Workplace More Truthful

It’s an unfortunate feature of humanity that people, even smart, ostensibly-rational people, don’t always like to hear the truth. That’s why the study The Risks Of Ignoring Employee Feedback found that only 23% of people say that when they share their work problems with their leader, he/she Always responds constructively.
Posted by Mark Murphy on 14 November, 2017 Communication Skills, Forbes | 0 comments | Read more →

This Script Can Stop A Micromanaging Boss

Working for a micromanager can be demoralizing. It’s hard to be confident and motivated when your boss is so obsessed with control that they hover over your every move. But typically, the boss’s micromanaging behavior has less to do with your actual performance and much more to do with their own anxiety.
Posted by Mark Murphy on 01 November, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

Only 1 Out Of 4 Leaders Encourage Suggestions From Their Employees, New Data Shows

I recently conducted a study called The Risks Of Ignoring Employee Feedback that involved 27,048 executives, managers and employees. And what I discovered, among other things, is that very few leaders encourage, or are open to hearing, suggestions for improvement from their employees.
Posted by Mark Murphy on 01 November, 2017 Communication Skills, Forbes, Leadership Skills, Research | 0 comments | Read more →
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