The Blog by Mark Murphy and Leadership IQ

Posts in the Constructive Criticism category

Video: A Four-Step Model for Receiving Constructive Criticism

Getting criticized stinks. I'm not going to sugarcoat that. But there is a technique you can use to receive constructive criticism that makes it a little more bearable, and even constructive.

Posted by Mark Murphy on 26 April, 2017 Communication Skills, Constructive Criticism, Video | 0 comments | Read more →

Quiz: How Do You React To Constructive Criticism?

We’re all going to receive constructive criticism at some point. So the big question is “how will I react to constructive criticism?”  Take this quiz to see how YOU react to constructive criticism.

Posted by Mark Murphy on 24 April, 2017 Constructive Criticism, Interpersonal Skills, Quizzes | 7 comments | Read more →

Compliment Sandwich

One of the worst management techniques ever created is the Compliment Sandwich. The Compliment Sandwich was created as a way of giving somebody constructive criticism:
"Bob, you're just so talented. You're so smart. You might be the smartest person in the department. Your behavior...

In Job Interviews, Use These 4 Sentences To Transition From Recruiting To Interviewing

InterviewWhen a candidate enters the room to interview, it signals a shift from recruiting: attracting them to the organization, to interviewing: conducting a diagnosis of skills and attitudes to see if they’re a fit for the organization. But one of the biggest mistakes hiring managers make is missing that signal and continuing to recruit when they should be interviewing.
Posted by Mark Murphy on 13 October, 2016 Constructive Criticism, Forbes, Hiring for Attitude | 0 comments | Read more →

Don't Make Constructive Criticism So Soft That People Miss Your Message

Constructive CriticismEffective constructive criticism maintains a delicate balance. When criticism is too harsh, recipients shut down emotionally, get defensive, and fail to hear a word you say. When criticism is too soft, recipients fail to hear the message that they really do need to change.
Posted by Mark Murphy on 20 June, 2016 Communication Skills, Constructive Criticism, Forbes | 0 comments | Read more →

Video: Here's How To Respond When You Get Constructive Criticism

We are all going to get criticized at some point.  So the key is learning how to respond to constructive criticism.  Mark Murphy shows you a 4-part model that will instantly help you respond more constructively when you get hit with constructive criticism.
Posted by Mark Murphy on 08 September, 2015 Constructive Criticism, Video | 0 comments | Read more →

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Latest posts

  • 5 Ways To Help Employees Overcome The Excuse Mentality
    ExcusesThe antidote to the excuse mentality is accountability where people take ownership, fix problems and bring solutions. Mentally and emotionally, accountability is where every leader wants their people to be. But accountability is not an either/or kind of phenomenon. Denial, blame, excuses and anxiety are all stages leading up to accountability that are part of the excuse mentality.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ The antidote to the excuse mentality is accountability where people take ownership, fix problems and bring solutions. Mentally and emotionally, accountability is where every leader wants their people... Read more →

  • Video: Flattery
    Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build relationships (it's not the only way, but it is a helpful tool). Great sales people know this. 

      Make Flattery Part of Your Communication Skills Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build... Read more →

  • Why Trying To Reach Consensus Can Make People Angry
    The majority of organizations like to consider themselves at least somewhat collaborative (most CEOs don’t raise their hands when you ask them if they want to create a cutthroat or dictatorial organization). Because of this, when we ask leaders how they like to make decisions, a large portion say they like to reach consensus.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ When I ask leaders how they like to make decisions, a large portion say they like to reach consensus. But actually reaching consensus is hard and usually time-consuming.... Read more →