Forbes Articles

Stop Asking These Questions On Your Employee Engagement Survey

Engagement SurveyIf your organization conducts employee engagement surveys, there’s something you really need to know: Never ask a question you don’t know how to fix. Sounds simple, right? Well, some of the most common engagement survey questions violate this simple rule (and one of your survey questions might be on this list).
Posted by Mark Murphy on 05 April, 2017 Employee Engagement, Forbes | 0 comments | Read more →

Here Are 3 Leadership Skills That Managers Will Need In 2017

It’s cliché to say that "this is year is different." But I think most of us would agree that, yeah, this year is actually kind of different. And it’s not just all the political and societal changes we face; businesses are going to see changes, especially when it comes to their employees.
Posted by Mark Murphy on 04 April, 2017 Forbes, Leadership Skills, , no_cat, no_recent, sb_ad_2, sb_ad_23, sb_ad_3 | 0 comments | Read more →

The Dunning-Kruger Effect Helps Explain Why People Resist Hearing Constructive Criticism

Dan is a senior financial analyst and, in his mind, he’s the best one on the team. But according to his boss, while it’s true that Dan’s financial skills are very good, his emotional intelligence is virtually nonexistent. And Dan’s coworkers would describe him as smart but also narcissistic, abrasive and tone-deaf.
Dan could really benefit from constructive feedback to get his people skills closer to the level of his financial skills. 
Posted by Mark Murphy on 29 March, 2017 Forbes, Interpersonal Skills, Leadership Skills | 0 comments | Read more →

Don't Say 'Great Job' To Your High Performers

High performers need positive feedback; they do a great job and they should have that acknowledged. However, phrases like “great job” or “nice work” are so vague as to be virtually useless. And in some cases, they may even do harm.
Let’s imagine that one of your high performers just did a great job on a report. What made their work great? Well, perhaps they got it done three days ahead of schedule. 

You Might Have Too Much Emotional Intelligence For Your Job

Emotional IntelligenceIt’s become cliché to assert that having high emotional intelligence equals better performance at work. But I’m going to shock you, because the link between emotional intelligence and job performance is wildly overstated.
In fact, research suggests that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance!

Posted by Mark Murphy on 23 March, 2017 Emotional Intelligence, Forbes | 0 comments | Read more →

Increase Your Emotional Intelligence By Watching Television

Increase Emotional IntelligenceMomma always told me that watching television and movies would rot my brain. Well, now I’ve got a great counter-argument to that, because there’s an exercise for developing emotional intelligence that involves watching television.
Emotional intelligence is just as important as traditional intelligence.

Posted by Mark Murphy on 17 March, 2017 Emotional Intelligence, Forbes | 0 comments | Read more →

4 Signs That You're Too Power Hungry

Power HungryMost executives I study are driven by power or achievement (or some combination of the two). Power-driven people want to be in charge and they want authority to make decisions that will impact others. By contrast, achievement-driven people are more thrilled by accomplishing difficult tasks, even if no one else notices.

You Actually Can Teach Employees How To Have A Great Attitude

Teaching attitude is something that a lot of leaders give up on before they even try. They say “Pat just is the way he is. He’s a little cranky, and he’s a little sarcastic, but I can’t do much about that.” But when you look at great leaders, they do teach attitude, and so can you.
Posted by Mark Murphy on 13 March, 2017 Forbes, Hiring for Attitude, Leadership Skills | 1 comment | Read more →

This Neurological Trick Makes Your Presentations Twice As Memorable

Memorable PresentationsGiven the huge amounts of information most of us have to cram into our presentations, getting people to remember everything is a tall order.
Now, we all have different presentation styles and different ways of making our message memorable. 

Posted by Mark Murphy on 08 March, 2017 Communication Skills, Forbes, Presentations, Research | 0 comments | Read more →

Here's Why Employees Probably Don't Understand Your Vision

When I go into organizations and I ask the employees “tell me why your team exists?” the most frequent response I hear is “I don’t really know.” This certainly isn’t great news, but it does help clarify one of my recent research findings that only 23% of employees say their leader always communicates their vision clearly. 
Posted by Mark Murphy on 07 March, 2017 Communication Skills, Forbes, Leadership Skills | 0 comments | Read more →

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