Introduction
If you want to cost yourself a job interview, just use words like “you”, “they”, “always” and “can’t”. New research from Leadership IQ finds that interview answers rated poorly by hiring managers contain very different words than interview answers rated highly.
The terms ‘fake news’ and ‘alternative facts’ entered the lexicon during the 2016 presidential election. And now the impact of these terms are being felt in the American workplace.
During May-June 2017, Leadership IQ surveyed 3,272 leaders and professionals from the United States and discovered the following:
Nine out of ten people have heard the term ‘fake news’ and eight out of ten have heard of ‘alternative facts
Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face fewer malpractice lawsuits and have better patient outcomes. Leaders with great listening skills have more inspired and engaged employees.
Research shows that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance! The determining factor in whether emotional intelligence is positively or negatively related to job performance is called “emotional labor.” So take this quiz to see whether your job demands high or low emotional labor, and thus whether you need high or low emotional intelligence.
There’s a common assumption that middle performers are universally maxed out, already operating at peak efficiency, and with no hope of improvement. It’s a big reason why so many middle performers (who often make up roughly 70% of the workforce) get the least amount of performance coaching from leaders. But only a scant 10% of middle performers actually fall into the maxed out/no hope category. 
Most presenters fall short when it comes to engaging audiences while driving home their point. Too many slides, the wrong kinds of slides, rambling, lack of an objective and a weak argument are just a few of the presentation sins most speakers commit.
PechaKucha, a weird Japanese presentation technique devised by Tokyo architects Astrid Klein and Mark Dytham can help.
Develop Communication Skills Using Concrete Language
When we talk about developing great communication skills, you know that when giving a presentation, or a speech, or a “rah rah” rousing the troops, get folks all fired up kind of talk, you have a choice in terms of how you speak.
Whether you’re an entrepreneur, CEO or middle manager, virtually everyone has to create (and present) business plans. And while there are literally thousands of business plan templates available, they will all fail if you don’t answer these three critical questions (that you might have never heard before) when you’re creating and presenting your business plan.
When the extent to which employees trust their direct boss increases, their desire to spend their career at their current organization increases. The results of this study suggest that approximately 32% of a worker’s desire to stay or go is the result of feeling (or not feeling) trust towards their boss.While trust is a significant driver of employee loyalty, there’s still room to improve the overall levels of trust in today’s organizations. Only 20% of people strongly trust the top management of their organization. 36% moderately trust their top management, while the remaining 44% range from not trusting to strongly distrusting their top management.
Do you regularly have to ‘fake’ having a good attitude at work? Do you have to consciously “act” or “put on a show” to display appropriate emotions at work? If you do, you’re probably a lot less happy with your job than those that don’t have to put on a show.
