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3 Stages of Successful Change Management

Change is hard. Whether you’re facing a big change like reinventing a business model or something simple like the day paychecks come out, change is difficult. One study found that 70% of change efforts fail. Big or small, change efforts seem to run into the same brick walls over and over again. By understanding the basic phases of change and the psychological state of your employees, you can prepare your culture for change and avoid common pitfalls of failed change efforts.
Posted by Mark Murphy on 27 October, 2016 Change Management, Forbes, Leadership Skills, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

New Data Shows That Leaders Overestimate How Much Their Employees Want To Change

The key to successful change management is getting people to let go of the status quo and reach for something bigger and better. If you ask top executives, this should be pretty easy because right now only 37% of them say that people generally like to remain in the status quo. 
Posted by Mark Murphy on 24 October, 2016 Change Management, Forbes, no_cat, no_recent, Research, sb_ad_30, sb_ad_5 | Read more →

In Job Interviews, Use These 4 Sentences To Transition From Recruiting To Interviewing

InterviewWhen a candidate enters the room to interview, it signals a shift from recruiting: attracting them to the organization, to interviewing: conducting a diagnosis of skills and attitudes to see if they’re a fit for the organization. But one of the biggest mistakes hiring managers make is missing that signal and continuing to recruit when they should be interviewing.

Here's A Behavioral Interview Question For Testing If Candidates Can Handle Constructive Criticism

Constructive CriticismNo one likes getting tough feedback from the boss, but it’s often necessary to grow and develop on the job. Your company doesn’t want to hire folks who can’t constructively receive constructive criticism. You want people who can bounce back in a positive manner. 
Posted by Mark Murphy on 11 October, 2016 Forbes, Hiring for Attitude, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

The Best Interview Question To Test If Job Candidates Are Good At Teamwork

TeamworkTeamwork. It means something different in every organization, which means you need an interview question that effectively assesses whether or not a candidate is a fit for your unique definition of team.
Here are some examples of commonly asked interview questions that don’t work:

Posted by Mark Murphy on 06 October, 2016 Forbes, Hiring for Attitude, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

The Secret To Employee Engagement Is Shoves And Tugs

Here’s one of the most important lessons about employee engagement: Everybody has shoves and tugs. Shoves are those issues that demotivate you, drain your energy, stop you from giving maximum effort, and make you want to quit—they “shove” you out the door. Tugs are those issues that motivate and fulfill you, make you want to give maximum effort, and keep you coming back every day—they “tug” at you to stay.
Posted by Mark Murphy on 03 October, 2016 Employee Engagement, Forbes, Leadership Skills, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

New Data Shows How To Help Employees Be More Resilient

Has your company ever gone through a change effort where some employees got anxious while others stayed calm? Have you ever seen some employees freak out over a mistake they made, while others got right back on the horse?
The psychological skill that allows people to effectively handle stress and anxiety is called resilience.
Posted by Mark Murphy on 27 September, 2016 Change Management, Forbes, no_cat, no_recent, Research, sb_ad_30, sb_ad_5 | Read more →

Skip Your Low Performers When Starting Performance Appraisals

Performance ReviewWhatever you call them, performance appraisals (or employee evaluations or annual reviews) are painful. But our high performers aren’t making these events strenuous; it’s our low performers that make us dread these conversations.

Posted by Mark Murphy on 21 September, 2016 Forbes, no_cat, no_recent, Performance Appraisal, sb_ad_30, sb_ad_5 | Read more →

Leaders Name Their Top 6 Time Wasters

There are different types of work that leaders can do. There’s work for which we feel passion and that propels us towards our big goals. There’s work that we don’t love doing but that still needs to get done. And then there’s what I call Red Light work; activities that bring no value and that are a colossal waste of time. 
Posted by Mark Murphy on 14 September, 2016 Forbes, no_cat, no_recent, sb_ad_30, sb_ad_5, Time Management | Read more →

CEOs Are 66% More Likely To Have This Personality Characteristic

What differentiates CEOs from all the people who never make it to the c-suite? Is it brains? Ambition? Luck? The answer will vary from company to company, but there are some characteristics that appear across organizations. And one such characteristic is how people approach change.
Posted by Mark Murphy on 12 September, 2016 Change Management, Forbes, Leadership Skills, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →