Video Articles

Video: Bad Presentations

Bad PresentationHere’s a different kind of communication skills tip: If you give enough presentations, eventually you will have one not go well. You will have one go off the rails. Now, when most people do this, they have this feeling that I just have to power through no matter how bad this is, no matter how much sweat is pouring down my back, and how irritated and annoyed the audience is. 

Posted by Mark Murphy on 09 March, 2017 Communication Skills, Presentations, Video | 1 comment | Read more →

Video: Say 'Thank You' To Your High Performers During Performance Reviews

Here's a frightening statistic: Only 14% of employees think that performance appraisals are useful! And high performers are especially unhappy with their reviews.
Why? Because most managers don't offer even a simple 'thank you' to their high performers. And if they do say 'thank you' it's usually vague nonsense like 'nice job' or something equally non-specific.

Posted by Mark Murphy on 02 March, 2017 Communication Skills, Performance Appraisal, Video | 1 comment | Read more →

Video: A Time Management Tip That Can Cut 17 Minutes Off Meetings

Here's a very simple time management tip that can cut 17 minutes from most meetings you sit in: have a Statement of Achievement. What is that? Well, we did a survey recently. We asked people coming out of meetings: "The meeting you were just in, did it accomplish its original objective?" 
Posted by Mark Murphy on 23 February, 2017 Time Management, Video | 0 comments | Read more →

Video: Effective Communication with an Impatient Boss

Effective communication with an impatient boss is far less challenging if you know their preferred communication style. One simple way to distinguish communication styles is how linear people are. Here's what that means. Some people are very linear. 
Posted by Mark Murphy on 15 February, 2017 Communication Skills, Interpersonal Skills, Video | 0 comments | Read more →

Video: Friendly Customer Service

Here’s something you don’t often hear under the category of good customer service skills: not everybody wants friendly customer service. I know, it's a bizarre thing to say, right?  How can that possible qualify as good customer service skills?
Posted by Mark Murphy on 06 February, 2017 Communication Skills, Video | 0 comments | Read more →

Video: Mark Murphy appears on CNN to discuss CEOs speaking out on the immigration ban

Mark Murphy, founder of Leadership IQ, is a frequent guest on CNN and here he comments on the recent spate of CEOs who spoke out against the recent immigration ban.

Posted by Mark Murphy on 01 February, 2017 Video | 1 comment | Read more →

Video: Interpersonal Skills Can Help You Clarify Deadlines

Here’s something that falls into the category of interpersonal skills. When you get an assignment, it's always a good idea to clarify the deadline for the assignment, right? That's like the 101 lesson of how to work in an organization. Your boss gives you an assignment. Go, "Okay, what's the deadline for it?" That's simple.  
Posted by Mark Murphy on 15 December, 2016 Interpersonal Skills, Video | 0 comments | Read more →

Video: Two Pizza Rule

One thing leaders don’t always consider in managing teamwork is what's the ideal size for a work team, a work group? Generally speaking, for the most productive teamwork, you want to follow what's known as the "two pizza" rule. The two pizza rule basically says you should never have a team or a work group that's bigger than what you can feed with two large pizzas.
Posted by Mark Murphy on 21 November, 2016 Meetings, Teamwork, Video | 0 comments | Read more →

Excerpt from the Science of Leadership Academy: Overview of Accountability

We've gotten so many requests to see a sample video from the Science of Leadership Academy (our collection of 20+ hours of online leadership training) that we've put up a snippet for you!

This snippet is about 11 minutes long and gives an overview of the Stages of Accountability. In the full academy, the videos that would follow this one show leaders how to manage employees in each of these stages (e.g. what do you say when employees blame or make excuses?).

After you watch the video, if you want a full trial of the Science of Leadership Academy, visit here and request a demo.

Posted by Mark Murphy on 19 October, 2015 Leadership Skills, Video | 1 comment | Read more →

Video: Here's How To Respond When You Get Constructive Criticism

We are all going to get criticized at some point.  So the key is learning how to respond to constructive criticism.  Mark Murphy shows you a 4-part model that will instantly help you respond more constructively when you get hit with constructive criticism.
Posted by Mark Murphy on 08 September, 2015 Constructive Criticism, Video | 0 comments | Read more →

Stay in touch

Call us

We'd love to hear from you. Call us at 1-800-814-7859 and we'll be happy to answer any questions you have.

Latest posts

  • Video: Biggest Fear for Employees That Telecommute
    Remote employees, those that telecommute, often have a fear that doesn't afflict their co-located compatriots and that is, am I going to be forgotten about? Am I out of sight, out of mind? Remote employees are those people that are working somewhere besides the office, they telecommute. 

      Remote employees, those that telecommute, often have a fear that doesn't afflict their co-located compatriots and that is, am I going to be forgotten about? Am I out of sight, out of mind? Remote employees are those people that... Read more →

  • Quiz: How Do Your Time Management Skills Stack Up?
    We all suffer from the “busyness disease.” More than half of working Americans say they don’t have enough time to do the things they want to do. The scarcest resource professionals and leaders have is their time (not money or people or influence). Time. And it’s why the top frustrations of professionals and leaders are typically not having enough time, struggling to balance priorities, and reacting to everyone else’s priorities. Take this quiz to see how your time management skills stack up!

    Read more →

  • Five Ways To Shut Down Workplace Bullying
    There are definite steps leaders can take to proactively address bullying. However, if a workplace “conflict” involves an issue of illegal activity, violence (and threats), sexual harassment, worker/customer safety, or other issue with legal ramifications, this is not something to try and handle on your own.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ There are definite steps leaders can take to proactively address bullying. However, if a workplace “conflict” involves an issue of illegal activity, violence (and threats), sexual harassment, worker/customer... Read more →