The Blog by Mark Murphy and Leadership IQ

How To Bring Out The Best In Your Middle Performers

There’s a common assumption that middle performers are universally maxed out, already operating at peak efficiency, and with no hope of improvement. It’s a big reason why so many middle performers (who often make up roughly 70% of the workforce) get the least amount of performance coaching from leaders. But only a scant 10% of middle performers actually fall into the maxed out/no hope category.
Posted by Mark Murphy on 28 September, 2016 Forbes, Leadership Skills, Research | 0 comments | Read more →

New Data Shows How To Help Employees Be More Resilient

Has your company ever gone through a change effort where some employees got anxious while others stayed calm? Have you ever seen some employees freak out over a mistake they made, while others got right back on the horse?
The psychological skill that allows people to effectively handle stress and anxiety is called resilience.
Posted by Mark Murphy on 27 September, 2016 Change Management, Forbes, Research | 0 comments | Read more →

Fewer Than Half Of Employees Know If They're Doing A Good Job

One of our recent studies asked more than 30,000 employees to rate the statement “I know whether my performance is where it should be.” In an ideal world, every person in every job would say ‘I always know!’ But that’s not what I found.  Just look at this chart...
Posted by Mark Murphy on 27 September, 2016 Leadership Skills, Performance Appraisal, Research | 0 comments | Read more →

Video: Problems With Behavioral Interview Questions

Everybody is familiar with behavioral interview questions. And in general, the idea behind them is good. Basically, you ask about a past situation that somebody faced as a way of predicting future behavior. All good. 
Posted by Mark Murphy on 26 September, 2016 Behavioral Interview Questions, Hiring for Attitude, Video | 0 comments | Read more →

Don't Say 'Great Job' To Your High Performers

High performers need positive feedback; they do a great job and they should have that acknowledged. However, phrases like “great job” or “nice work” are so vague as to be virtually useless. And in some cases, they may even do harm.
Let’s imagine that one of your high performers just did a great job on a report. What made their work great? Well, perhaps they got it done three days ahead of schedule. 
Posted by Mark Murphy on 22 September, 2016 Forbes, Performance Appraisal | 0 comments | Read more →

Skip Your Low Performers When Starting Performance Appraisals

Performance ReviewWhatever you call them, performance appraisals (or employee evaluations or annual reviews) are painful. But our high performers aren’t making these events strenuous; it’s our low performers that make us dread these conversations.

Posted by Mark Murphy on 21 September, 2016 Forbes, Performance Appraisal | 0 comments | Read more →

Video: Talented Terrors

Talented TerrorsThere is no such thing as a high performer with a bad attitude. When we talk about dealing with difficult people, think of performance as having two major components: Skills and Attitude. Now here's somebody that has great skills and a great attitude, this is a high performer. 
Posted by Mark Murphy on 20 September, 2016 Hiring for Attitude, Performance Appraisal, Video | 0 comments | Read more →

Quiz: What's Your Style of Change Management?

Posted by Mark Murphy on 19 September, 2016 Change Management, Leadership Skills, Quizzes | 1 comment | Read more →

Video: A Time Management Tip That Can Cut 17 Minutes Off Meetings

Here's a very simple time management tip that can cut 17 minutes from most meetings you sit in: have a Statement of Achievement. What is that? Well, we did a survey recently. We asked people coming out of meetings: "The meeting you were just in, did it accomplish its original objective?" 
Posted by Mark Murphy on 15 September, 2016 Time Management, Video | 0 comments | Read more →

Leaders Name Their Top 6 Time Wasters

There are different types of work that leaders can do. There’s work for which we feel passion and that propels us towards our big goals. There’s work that we don’t love doing but that still needs to get done. And then there’s what I call Red Light work; activities that bring no value and that are a colossal waste of time. 
Posted by Mark Murphy on 14 September, 2016 Forbes, Time Management | 0 comments | Read more →
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Latest posts

  • How To Bring Out The Best In Your Middle Performers

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ There’s a common assumption that middle performers are universally maxed out, already operating at peak efficiency, and with no hope of improvement. It’s a big reason why so... Read more →

  • New Data Shows How To Help Employees Be More Resilient

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ Has your company ever gone through a change effort where some employees got anxious while others stayed calm? Have you ever seen some employees freak out over a... Read more →

  • Fewer Than Half Of Employees Know If They're Doing A Good Job

    One of our recent studies asked more than 30,000 employees to rate the statement “I know whether my performance is where it should be.” In an ideal world, every person in every job would say ‘I always know!’ But that’s not... Read more →