The Blog by Mark Murphy and Leadership IQ

Quiz: What's Your Presentation Style?

Posted by Mark Murphy on 21 February, 2017 Communication Skills, Presentations, Quizzes | 1 comment | Read more →

6 Big Gripes About Meetings (And How To Fix Them)

When I ask leaders, “What’s the No. 1 thing that wastes your time and hinders your productivity?” the nearly universal answer is “meetings.” Whether it’s wasteful meetings that don’t resolve anything, meetings where everybody talks just to hear themselves speak or meetings where decisions never get made, meetings are often hated and typically wasteful.
Posted by Mark Murphy on 20 February, 2017 Forbes, Meetings | 0 comments | Read more →

This Script Can Stop A Micromanaging Boss

Working for a micromanager can be demoralizing. It’s hard to be confident and motivated when your boss is so obsessed with control that they hover over your every move. But typically, the boss’s micromanaging behavior has less to do with your actual performance and much more to do with their own anxiety.
Posted by Mark Murphy on 16 February, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

Video: Effective Communication with an Impatient Boss

Effective communication with an impatient boss is far less challenging if you know their preferred communication style. One simple way to distinguish communication styles is how linear people are. Here's what that means. Some people are very linear. 
Posted by Mark Murphy on 15 February, 2017 Communication Skills, Interpersonal Skills, Video | 0 comments | Read more →

How To Say No When Your Boss Wants You To Work All Weekend To Complete A Project

Imagine that it’s Friday afternoon and your boss walks over to your desk and tells you the following:
Boss: I need you to come into work this weekend to help finish the Johnson proposal.
You: When is it due?
Boss: Monday at noon. We hoped to have it done today (Friday) 

Posted by Mark Murphy on 14 February, 2017 Communication Skills, Forbes, Interpersonal Skills | 0 comments | Read more →

Quiz: What's Your Communication Style?


Do you like to communicate with lots of data?  Or with gut feelings?  Do you like to speak step-by-step?  Or do you jump right to the end?  And do you know the upsides and potential downsides of your particular style?  Take this Communication Styles Quiz and see how your communication style rates...
Posted by Mark Murphy on 13 February, 2017 Communication Skills, Quizzes | 12 comments | Read more →

The Right (And Wrong) Way To Talk To An Impatient Boss

Most impatient seeming bosses aren’t suffering from some chronic character flaw. More often than not, they just have a particular communication style that likes things at a high level, without too much detail, and a focus on cutting-to-the-chase. And for the record, that describes a lot of bosses
Posted by Mark Murphy on 09 February, 2017 Forbes, Interpersonal Skills | 0 comments | Read more →

Quiz: How Do You React To Constructive Criticism?

We’re all going to receive constructive criticism at some point. So the big question is “how will I react to constructive criticism?”  Take this quiz to see how YOU react to constructive criticism.

Posted by Mark Murphy on 08 February, 2017 Constructive Criticism, Interpersonal Skills, Quizzes | 6 comments | Read more →

The Way You Check Email Is Making You Less Productive

The average person checks their email about 15 times per day. But a recent study from researchers at the University of British Columbia found that when people were limited to checking their email just three times per day, their stress levels decreased significantly. 
Posted by Mark Murphy on 07 February, 2017 Forbes, Time Management | 0 comments | Read more →

Video: Friendly Customer Service

Here’s something you don’t often hear under the category of good customer service skills: not everybody wants friendly customer service. I know, it's a bizarre thing to say, right?  How can that possible qualify as good customer service skills?
Posted by Mark Murphy on 06 February, 2017 Communication Skills, Video | 0 comments | Read more →
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Latest posts

  • Quiz: What's Your Presentation Style?
  • 6 Big Gripes About Meetings (And How To Fix Them)

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ When I ask leaders, “What’s the No. 1 thing that wastes your time and hinders your productivity?” the nearly universal answer is “meetings.” Whether it’s wasteful meetings that... Read more →

  • This Script Can Stop A Micromanaging Boss

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ Working for a micromanager can be demoralizing. It’s hard to be confident and motivated when your boss is so obsessed with control that they hover over your every... Read more →