The Blog by Mark Murphy and Leadership IQ

Posts in the Employee Engagement category

Stop Asking These Questions On Your Employee Engagement Survey

Engagement SurveyIf your organization conducts employee engagement surveys, there’s something you really need to know: Never ask a question you don’t know how to fix. Sounds simple, right? Well, some of the most common engagement survey questions violate this simple rule (and one of your survey questions might be on this list).
Posted by Mark Murphy on 03 November, 2016 Employee Engagement, Forbes | 0 comments | Read more →

How Pink Floyd Helped Me Engage A Group Of Disengaged Employees


Last week a newly-hired manager sent me this note about how he was able to connect with his new employees, even though they were bitter and cynical because of their previous leaders (who were awful). I’m sharing this letter because it shows you how employee retention can sometimes be a simple task, if you’re willing to exert just a little bit of personal energy, attention and time.
Posted by Mark Murphy on 01 November, 2016 Employee Engagement, Forbes | 0 comments | Read more →

Quiz: How Good Is Your Employee Engagement Survey?

Many employee engagement surveys are in need of improvement. So this quiz will help you diagnose your current employee engagement survey.
Posted by Mark Murphy on 31 October, 2016 Employee Engagement, Quizzes | 2 comments | Read more →

The Secret To Employee Engagement Is Shoves And Tugs

Here’s one of the most important lessons about employee engagement: Everybody has shoves and tugs. Shoves are those issues that demotivate you, drain your energy, stop you from giving maximum effort, and make you want to quit—they “shove” you out the door. Tugs are those issues that motivate and fulfill you, make you want to give maximum effort, and keep you coming back every day—they “tug” at you to stay.
Posted by Mark Murphy on 03 October, 2016 Employee Engagement, Forbes, Leadership Skills | 0 comments | Read more →

5 Questions That Will Help You Have An Extraordinary Career

What does it mean to have an extraordinary career? I see a lot of people getting it wrong. Some are too hung up on the technical aspects of career. In all my studies, the people who have great careers, it’s not because of technical aptitude. It’s entirely possible to have great skills and still be unfulfilled or even miserable.
Posted by Mark Murphy on 30 August, 2016 Employee Engagement, Forbes, Goal Setting | 0 comments | Read more →

On Your Next Employee Engagement Survey, Don't Ask Employees If They're 'Satisfied'

Engagement SurveySatisfaction, a concept often measured by questions like “Overall, I am satisfied with company ABC” or “I am satisfied with my job” is a significantly weaker concept. In fact, it’s too weak to help you improve employee engagement.
Let’s imagine you score a perfect 7 out of 7 on this “satisfied” question. What does that really tell you?

Posted by Mark Murphy on 29 July, 2016 Employee Engagement, Forbes | 0 comments | Read more →

How Smart CEOs Use Employee Engagement Surveys

Employee Engagement Surveys

CEOs don’t get many chances to hear the unfiltered voices of their employees. So when you’re conducting your next employee engagement survey, don’t let that opportunity slip by.
Some employee engagement surveys limit themselves to questions about whether employees have a friend at work or like their job.

Posted by Mark Murphy on 14 July, 2016 Employee Engagement, Forbes, Leadership Skills, Research | 0 comments | Read more →

Data: Employees Need More Resilience

Leadership IQ recently conducted a study involving over 30,000 employees. And among the many questions we asked was "When I really make a mistake, I immediately start looking for another chance to try again."  You can see from the chart below that there's a lot of room for improvement on this issue... 

Posted by Mark Murphy on 25 August, 2015 Employee Engagement, Research | 0 comments | Read more →

Employee Engagement Data: Do you recommend your company?

Employee EngagementOne of the most common employee engagement survey questions is "I recommend this company as a great organization to work for."  So the employee engagement data below comes from a survey of 20,216 people from various size organizations.  What you can see from the interactive chart is how organization size is related to employee engagement scores.
Posted by Mark Murphy on 14 August, 2015 Employee Engagement, Research | 0 comments | Read more →

Employee Engagement Shocker: Low Performers May Be MORE Engaged Than High Performers

Every leadeemployee engagement chart 1
r wants employee engagement, but how much do you really know about engagement in your organization? For instance: are your high performers the most engaged employees? What about your middle performers: are they more engaged than your low performers? And how about your low performers: are they even engaged at all?
Posted by Mark Murphy on 22 June, 2015 Employee Engagement, Research | 1 comment | Read more →

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