Mark Murphy / Leadership IQ Blog

The Hidden Flaw In Behavioral Interview Questions

Behavioral InterviewWe’ve all used behavioral interview questions—questions that ask job candidates to recount a past experience so we can assess their likely future performance. In theory, behavioral interview questions should work just fine (because past behavior is usually a decent predictor of future behavior).
But most interviewers ask behavioral questions in a way that gives away the correct answer and thus ruins the question’s effectiveness.

Excerpt from the Science of Leadership Academy: Overview of Accountability

We've gotten so many requests to see a sample video from the Science of Leadership Academy (our collection of 20+ hours of online leadership training) that we've put up a snippet for you!

This snippet is about 11 minutes long and gives an overview of the Stages of Accountability. In the full academy, the videos that would follow this one show leaders how to manage employees in each of these stages (e.g. what do you say when employees blame or make excuses?).

After you watch the video, if you want a full trial of the Science of Leadership Academy, visit here and request a demo.

Posted by Mark Murphy on 19 October, 2015 about, Leadership Skills, , no_cat, no_recent, sb_ad_6, sb_ad_7, sb_ad_8, sb_ad_9, Video | 1 comment | Read more →

Video: Here's How To Respond When You Get Constructive Criticism

We are all going to get criticized at some point.  So the key is learning how to respond to constructive criticism.  Mark Murphy shows you a 4-part model that will instantly help you respond more constructively when you get hit with constructive criticism.

Videos: Clips of Mark Murphy's Speeches and Leadership Training

Mark Murphy, is the founder of Leadership IQ, a New York Times bestselling author, a contributor to FORBES & LinkedIn.  And he’s lectured at The United Nations, Harvard Business School, Microsoft, IBM, MasterCard, Merck, and more.  Because we've gotten so many requests for one simple page of clips from Mark's speeches, we made this post.
Posted by Mark Murphy on 08 September, 2015 about, Leadership Skills, , no_cat, no_recent, sb_ad_6, sb_ad_7, sb_ad_8, sb_ad_9, Video | 0 comments | Read more →

Data: Employees Need More Resilience

Leadership IQ recently conducted a study involving over 30,000 employees. And among the many questions we asked was "When I really make a mistake, I immediately start looking for another chance to try again."  You can see from the chart below that there's a lot of room for improvement on this issue... 

Employee Engagement Data: Do you recommend your company?

Employee EngagementOne of the most common employee engagement survey questions is "I recommend this company as a great organization to work for."  So the employee engagement data below comes from a survey of 20,216 people from various size organizations.  What you can see from the interactive chart is how organization size is related to employee engagement scores.

Video: If You Want More Effective Meetings, Use This Tool For Ending 17 Minutes Early

Want more effective meetings? Here's a very simple way to cut 17 minutes from almost every team meeting you sit in. Have a statement of achievement. What is that? Well, we did a survey recently. We asked people coming out of meetings: "Was the meeting you were just in, did it accomplish its original objective?" We gave people 3 choices, "yes," "no," and "I have no idea."
Posted by Mark Murphy on 02 July, 2015 about, , no_cat, no_recent, sb_ad_6, sb_ad_7, sb_ad_8, sb_ad_9, Video | 0 comments | Read more →

Data Shows That Every Recruiter Needs To Start By Defining The Right Attitudes

It’s pretty hard to recruit a high performer if you don’t know what attitudes define being a high performer. And yet, that’s exactly what most companies are doing to their recruiters.  At Leadership IQ, we recently surveyed 656 human resources executives and asked them to what extent their organization had clearly and scientifically defined the attitudes that distinguish the highest performers from everyone else.

Video on Goal Setting: Are SMART Goals Dumb?


smart goals videoEvery company on earth has set SMART Goals.  But does that mean they're effective?  Not if the disturbing research we've done on goal setting is any indication.  In this video, Leadership IQ Founder Mark Murphy talks about some potential problems with SMART Goals.
Posted by Mark Murphy on 25 June, 2015 about, Goal Setting, no_cat, no_recent, sb_ad_6, sb_ad_7, sb_ad_8, sb_ad_9, Video | 3 comments | Read more →

Employee Engagement Shocker: Low Performers May Be MORE Engaged Than High Performers

Every leadeemployee engagement chart 1r wants employee engagement, but how much do you really know about engagement in your organization? For instance: are your high performers the most engaged employees? What about your middle performers: are they more engaged than your low performers? And how about your low performers: are they even engaged at all?

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