When workplace feedback derails into emotional confrontations, the solution lies in embracing factual communication—stripping away interpretations, reactions, and desired outcomes to focus solely on objective, verifiable reality. The FIRE Model teaches us that while our brains naturally transform facts into elaborate emotional narratives, effective feedback requires us to resist this tendency and ground our conversations in what can be observed and verified. By practicing factual communication, we transform potentially explosive feedback sessions into productive problem-solving discussions where both parties can engage without defensiveness or resentment. This shift from emotional interpretation to factual communication not only improves individual performance but fundamentally changes workplace culture, creating an environment where continuous improvement thrives and relationships strengthen rather than fracture under the weight of criticism.