The Blog by Mark Murphy and Leadership IQ

Quiz: Is Your Personality More Suited To The Corporate World Or The Gig Economy?

Posted by Mark Murphy on 11 April, 2017 Interpersonal Skills, Quizzes, Telecommuting | 0 comments | Read more →

Here's The Phatic Expression You Should Never Say To Remote Employees


Deep and meaningful conversations are a hallmark of
 successful managers of remote employees. But while a lot of managers are talking to their remote employees, they’re not learning anything important during those conversations. A good litmus test of how productive your conversations with remote employees are is to ask yourself if your remote people are sharing with you their problems, bad news, struggles, challenges and all the other things you need to know to keep your people accountable and aligned.
Posted by Mark Murphy on 10 April, 2017 Forbes, Telecommuting | 0 comments | Read more →

Video: Goal Setting Requires HARD Goals

Hard GoalsEver since I wrote the book HARD Goals, which is about goal setting, I've gotten a bit of a reputation as a guy who hates SMART goals. I think it's maybe a touch unfair, but let me tell you where it comes from. We did a study to look at goal setting involving over 4,000 people. . .
Posted by Mark Murphy on 06 April, 2017 Goal Setting, Video | 0 comments | Read more →

Stop Asking These Questions On Your Employee Engagement Survey

Engagement SurveyIf your organization conducts employee engagement surveys, there’s something you really need to know: Never ask a question you don’t know how to fix. Sounds simple, right? Well, some of the most common engagement survey questions violate this simple rule (and one of your survey questions might be on this list).
Posted by Mark Murphy on 05 April, 2017 Employee Engagement, Forbes | 0 comments | Read more →

Here Are 3 Leadership Skills That Managers Will Need In 2017

It’s cliché to say that "this is year is different." But I think most of us would agree that, yeah, this year is actually kind of different. And it’s not just all the political and societal changes we face; businesses are going to see changes, especially when it comes to their employees.
Posted by Mark Murphy on 04 April, 2017 Forbes, Leadership Skills | 0 comments | Read more →

Quiz: How Good Is Your Employee Engagement Survey?

Many employee engagement surveys are in need of improvement. So this quiz will help you diagnose your current employee engagement survey.
Posted by Mark Murphy on 03 April, 2017 Employee Engagement, Quizzes | 2 comments | Read more →

Quiz: What's Your Leadership Style?


What's your leadership style? Are you like a tech CEO or a world leader? More like Steve Jobs or Gandhi? Is your leadership style creative or rigid? People first or goals first? Take this Leadership Styles Assessment and see what kind of leadership style you have!
Posted by Mark Murphy on 30 March, 2017 Leadership Skills, Leadership Styles, Quizzes | 52 comments | Read more →

The Dunning-Kruger Effect Helps Explain Why People Resist Hearing Constructive Criticism

Dan is a senior financial analyst and, in his mind, he’s the best one on the team. But according to his boss, while it’s true that Dan’s financial skills are very good, his emotional intelligence is virtually nonexistent. And Dan’s coworkers would describe him as smart but also narcissistic, abrasive and tone-deaf.
Dan could really benefit from constructive feedback to get his people skills closer to the level of his financial skills. 
Posted by Mark Murphy on 29 March, 2017 Forbes, Interpersonal Skills, Leadership Skills | 0 comments | Read more →

Don't Say 'Great Job' To Your High Performers

High performers need positive feedback; they do a great job and they should have that acknowledged. However, phrases like “great job” or “nice work” are so vague as to be virtually useless. And in some cases, they may even do harm.
Let’s imagine that one of your high performers just did a great job on a report. What made their work great? Well, perhaps they got it done three days ahead of schedule. 
Posted by Mark Murphy on 28 March, 2017 Forbes, Performance Appraisal | 0 comments | Read more →

Video: Manager For A Day

Manager for a DayManager For A Day Program Teaches Leadership Skills Succession planning is kind of a weird topic for a lot of leaders. Succession planning, theoretically, is super easy to do. Okay, we just have to find the next group of leaders who are going to replace the current group of leaders as they succeed and get them the right leadership skills, et cetera, et cetera.
Posted by Mark Murphy on 27 March, 2017 Leadership Skills, Video | 0 comments | Read more →

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Latest posts

  • 5 Ways To Help Employees Overcome The Excuse Mentality
    ExcusesThe antidote to the excuse mentality is accountability where people take ownership, fix problems and bring solutions. Mentally and emotionally, accountability is where every leader wants their people to be. But accountability is not an either/or kind of phenomenon. Denial, blame, excuses and anxiety are all stages leading up to accountability that are part of the excuse mentality.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ The antidote to the excuse mentality is accountability where people take ownership, fix problems and bring solutions. Mentally and emotionally, accountability is where every leader wants their people... Read more →

  • Video: Flattery
    Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build relationships (it's not the only way, but it is a helpful tool). Great sales people know this. 

      Make Flattery Part of Your Communication Skills Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build... Read more →

  • Why Trying To Reach Consensus Can Make People Angry
    The majority of organizations like to consider themselves at least somewhat collaborative (most CEOs don’t raise their hands when you ask them if they want to create a cutthroat or dictatorial organization). Because of this, when we ask leaders how they like to make decisions, a large portion say they like to reach consensus.

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ When I ask leaders how they like to make decisions, a large portion say they like to reach consensus. But actually reaching consensus is hard and usually time-consuming.... Read more →