Communication Skills Articles
Develop Communication Skills Using Concrete Language
When we talk about developing great communication skills, you know that when giving a presentation, or a speech, or a “rah rah” rousing the troops, get folks all fired up kind of talk, you have a choice in terms of how you speak.
Imagine if people had zero empathy; if we couldn’t understand others’ perspectives. What kind of world would that be? Terrible, right?
Well, there are troubling signs that, in fact, the world is currently suffering from a major deficit of empathy; that we’re losing (or have lost) the ability and willingness to truly empathize with others. And that’s why this test of empathy is so important!
New managers have a fair number of challenges; maybe they’re a manager for the first time, or taking over a new team that loved their previous manager, or they got promoted over some of the employees they now have to manage.
Whatever the situation, the first thing a new manager has to do, before sitting down and talking to all the people on the team, is to understand ‘what are my goals?’ and ‘what have I been put in this leadership role to accomplish?’