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Quiz: Do You Know How To Listen With Empathy?
Imagine if people had zero empathy; if we couldn’t understand others’ perspectives. What kind of world would that be? Terrible, right?
Well, there are troubling signs that, in fact, the world is currently suffering from a major deficit of empathy; that we’re losing (or have lost) the ability and willingness to truly empathize with others. And that’s why this test of empathy is so important!
The Script That New Managers Need To Use When Meeting Their New Employees
New managers have a fair number of challenges; maybe they’re a manager for the first time, or taking over a new team that loved their previous manager, or they got promoted over some of the employees they now have to manage.
Whatever the situation, the first thing a new manager has to do, before sitting down and talking to all the people on the team, is to understand ‘what are my goals?’ and ‘what have I been put in this leadership role to accomplish?’
4 Words to Calm Down Your Office Drama Queens (and Kings)
Three Tools To Inspire Innovation From Your Employees
Video: Dealing With Difficult People - Drama Queens
Dealing With Difficult People: Drama Queens
We've all had to work with drama queens and drama kings, and dealing with difficult people can be incredibly frustrating. But there is a very simple way to calm down drama queens and kings. Four simple words: “Just the facts please.”
Employee Engagement Survey: 22% Of Companies Are Getting Good Results
It’s nice to conduct an employee engagement survey, but is your survey actually delivering the results you want? There’s new research that suggests most surveys are falling far short.
More than 3,000 HR executives have taken the online quiz “How Good Is Your Employee Engagement Survey?”
5 Ways To Help Employees Overcome The Excuse Mentality
Video: Flattery
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