The Blog by Mark Murphy and Leadership IQ

Posts in the Video category

Video: Flattery

Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build relationships (it's not the only way, but it is a helpful tool). Great sales people know this. 
Posted by Mark Murphy on 09 January, 2017 Communication Skills, Interpersonal Skills, Video | 0 comments | Read more →

Video: Dealing With Difficult People - Drama Queens

Dealing With Difficult People: Drama Queens
We've all had to work with drama queens and drama kings, and dealing with difficult people can be incredibly frustrating. But there is a very simple way to calm down drama queens and kings. Four simple words: “Just the facts please.”

Posted by Mark Murphy on 03 January, 2017 Leadership Skills, Video | 0 comments | Read more →

Video: Company Seeker


Here’s one of the most important job interview tips you’ll ever get. This will seem a weird bit of career advice, and it may not immediately sound like it belongs to job interview tips, but don't be a job seeker. What do I mean by that?
Posted by Mark Murphy on 29 December, 2016 Hiring for Attitude, Interview Questions, Video | 0 comments | Read more →

Compliment Sandwich

One of the worst management techniques ever created is the Compliment Sandwich. The Compliment Sandwich was created as a way of giving somebody constructive criticism:
"Bob, you're just so talented. You're so smart. You might be the smartest person in the department. Your behavior...

Video: Interpersonal Skills Can Help You Clarify Deadlines

Here’s something that falls into the category of interpersonal skills. When you get an assignment, it's always a good idea to clarify the deadline for the assignment, right? That's like the 101 lesson of how to work in an organization. Your boss gives you an assignment. Go, "Okay, what's the deadline for it?" That's simple.  
Posted by Mark Murphy on 15 December, 2016 Interpersonal Skills, Video | 0 comments | Read more →

Video: Bad Presentations

Bad PresentationHere’s a different kind of communication skills tip: If you give enough presentations, eventually you will have one not go well. You will have one go off the rails. Now, when most people do this, they have this feeling that I just have to power through no matter how bad this is, no matter how much sweat is pouring down my back, and how irritated and annoyed the audience is. 

Posted by Mark Murphy on 08 December, 2016 Communication Skills, Presentations, Video | 1 comment | Read more →

Video: Biggest Fear for Employees That Telecommute

Remote employees, those that telecommute, often have a fear that doesn't afflict their co-located compatriots and that is, am I going to be forgotten about? Am I out of sight, out of mind? Remote employees are those people that are working somewhere besides the office, they telecommute. 
Posted by Mark Murphy on 29 November, 2016 Leadership Skills, Telecommuting, Video | 0 comments | Read more →

Video: Two Pizza Rule

One thing leaders don’t always consider in managing teamwork is what's the ideal size for a work team, a work group? Generally speaking, for the most productive teamwork, you want to follow what's known as the "two pizza" rule. The two pizza rule basically says you should never have a team or a work group that's bigger than what you can feed with two large pizzas.
Posted by Mark Murphy on 21 November, 2016 Meetings, Teamwork, Video | 0 comments | Read more →

Video: A Four-Step Model for Receiving Constructive Criticism

Getting criticized stinks. I'm not going to sugarcoat that. But there is a technique you can use to receive constructive criticism that makes it a little more bearable, and even constructive.

Posted by Mark Murphy on 16 November, 2016 Communication Skills, Constructive Criticism, Video | 0 comments | Read more →

Video: 100% Leader

Video: 100% LeaderWhen we talk about the different kinds of leadership styles, and becoming a 100% Leader, two essential dimensions are where we want to focus: challenge and connection.
100% Leaders challenge people to grow beyond, to transform, to achieve amazing things. 

Posted by Mark Murphy on 02 November, 2016 Leadership Skills, Leadership Styles, Video | 0 comments | Read more →
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Latest posts

  • Video: Goofball Questions

      Goofball Questions Are One of The Worst Interview Questions to Ask Whenever we talk about Hiring for Attitude the discussion typically turns to what are the best and worst interview questions to ask. Now, there is always some group... Read more →

  • Take More Accountability For Your Career: 3 Questions I'm Commonly Asked

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ If you’re not working on the right projects, heading in right directions and marshaling your best resources in the right places, a great career filled with growth and... Read more →

  • Quiz: How Do You React To Constructive Criticism?

    We’re all going to receive constructive criticism at some point. So the big question is “how will I react to constructive criticism?” Some people react personally, asking “Why did this person just criticize me?” Some react by saying “I need... Read more →