The Blog by Mark Murphy and Leadership IQ

Posts in the Video category

Video: A Time Management Tip That Can Cut 17 Minutes Off Meetings

Here's a very simple time management tip that can cut 17 minutes from most meetings you sit in: have a Statement of Achievement. What is that? Well, we did a survey recently. We asked people coming out of meetings: "The meeting you were just in, did it accomplish its original objective?" 
Posted by Mark Murphy on 23 February, 2017 Time Management, Video | 0 comments | Read more →

Video: Effective Communication with an Impatient Boss

Effective communication with an impatient boss is far less challenging if you know their preferred communication style. One simple way to distinguish communication styles is how linear people are. Here's what that means. Some people are very linear. 
Posted by Mark Murphy on 15 February, 2017 Communication Skills, Interpersonal Skills, Video | 0 comments | Read more →

Video: Friendly Customer Service

Here’s something you don’t often hear under the category of good customer service skills: not everybody wants friendly customer service. I know, it's a bizarre thing to say, right?  How can that possible qualify as good customer service skills?
Posted by Mark Murphy on 06 February, 2017 Communication Skills, Video | 0 comments | Read more →

Video: Mark Murphy appears on CNN to discuss CEOs speaking out on the immigration ban

Mark Murphy, founder of Leadership IQ, is a frequent guest on CNN and here he comments on the recent spate of CEOs who spoke out against the recent immigration ban.

Posted by Mark Murphy on 01 February, 2017 Video | 1 comment | Read more →

Video: Coachability

Coachability: Interview Tips
One of the key interview tips comes from the number one reason why new hires fail. When they fail, it is Coachability, or rather, a lack thereof that is why they fail. Coachability basically means they can't anticipate feedback, they can't accept feedback...

Posted by Mark Murphy on 31 January, 2017 Hiring for Attitude, Video | 1 comment | Read more →

[Video] Stop Emailing For More Effective Communication

Why Email SucksStop Emailing For More Effective Communication
Here are three critical elements to effective communication that show why you may want to cut down a little bit on the use of email, especially for communicating with colleagues, employees and bosses:

Posted by Mark Murphy on 25 January, 2017 Communication Skills, Video | 0 comments | Read more →

Video: Flattery

Here's a dirty little secret that falls under the heading of communication skills: Flattery actually does work. It is effective. Saying nice things to people is a really good way to build relationships (it's not the only way, but it is a helpful tool). Great sales people know this. 
Posted by Mark Murphy on 09 January, 2017 Communication Skills, Interpersonal Skills, Video | 0 comments | Read more →

Video: Dealing With Difficult People - Drama Queens

Dealing With Difficult People: Drama Queens
We've all had to work with drama queens and drama kings, and dealing with difficult people can be incredibly frustrating. But there is a very simple way to calm down drama queens and kings. Four simple words: “Just the facts please.”

Posted by Mark Murphy on 03 January, 2017 Leadership Skills, Video | 0 comments | Read more →

Video: Company Seeker


Here’s one of the most important job interview tips you’ll ever get. This will seem a weird bit of career advice, and it may not immediately sound like it belongs to job interview tips, but don't be a job seeker. What do I mean by that?
Posted by Mark Murphy on 29 December, 2016 Hiring for Attitude, Interview Questions, Video | 0 comments | Read more →

Compliment Sandwich

One of the worst management techniques ever created is the Compliment Sandwich. The Compliment Sandwich was created as a way of giving somebody constructive criticism:
"Bob, you're just so talented. You're so smart. You might be the smartest person in the department. Your behavior...

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Latest posts

  • Video: A Time Management Tip That Can Cut 17 Minutes Off Meetings

      Here's a very simple time management tip that can cut 17 minutes from most meetings you sit in: have a Statement of Achievement. What is that? Well, we did a survey recently. We asked people coming out of meetings:... Read more →

  • One Simple Tool For Controlling Loudmouths In Your Team Meetings

    This article originally appeared on Forbes by Mark Murphy, Founder of Leadership IQ Have you ever been in one of those team meetings, virtual or face-to-face, where a few big personalities just dominate the space? They usually talk louder than everyone... Read more →

  • Quiz: What's Your Presentation Style?