Interpersonal Skills articles from Mark Murphy and Leadership IQ website

Interpersonal Skills Articles

Saying This One Sentence Can Make You 19% More Likable

What makes someone incredibly likable? The list is nearly endless (from physical attractiveness to optimizing personal space to finding commonalities and more). But one characteristic that is virtually guaranteed to make us likable is when others feel that we truly understand them. 
Posted by Mark Murphy on 13 January, 2019 Communication Skills, Interpersonal Skills, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

Video: Interpersonal Skills Can Help You Clarify Deadlines

Here’s something that falls into the category of interpersonal skills. When you get an assignment, it's always a good idea to clarify the deadline for the assignment, right? That's like the 101 lesson of how to work in an organization. Your boss gives you an assignment. Go, "Okay, what's the deadline for it?" That's simple.  
Posted by Mark Murphy on 07 January, 2019 Interpersonal Skills, no_cat, no_recent, sb_ad_30, sb_ad_5, Video | Read more →

Five Ways To Shut Down Workplace Bullying

There are definite steps leaders can take to proactively address bullying. However, if a workplace “conflict” involves an issue of illegal activity, violence (and threats), sexual harassment, worker/customer safety, or other issue with legal ramifications, this is not something to try and handle on your own.
Posted by Mark Murphy on 10 December, 2018 Communication Skills, Interpersonal Skills, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

Video: "How's It Going?"

Posted by Mark Murphy on 03 December, 2018 Communication Skills, Interpersonal Skills, no_cat, no_recent, sb_ad_30, sb_ad_5, Video | Read more →

Quiz: Is Your Personality Suited To Working Remotely Or In The Office?

Some people have the personality to work remotely. These remote personalities are hard-charging go-getters with a self-motivated mindset. They’re fine working with fewer rules and more all-nighters. And they’re not fazed by the isolation, diminished emotional and administrative support, or the reduced collaboration and recognition of remote work. Take this quiz to see if your personality is suited to working remotely or in the office...
Posted by Mark Murphy on 11 April, 2018 Interpersonal Skills, no_cat, no_recent, Quizzes, sb_ad_30, sb_ad_5, Telecommuting | Read more →

Talented Terrors And 'Bless Their Hearts'

Lots of organizations acknowledge only three categories of performance: high, middle and low. Hiring managers in these organizations are tasked with hiring desirable high performers and avoiding undesirable low performers. Now, high, middle and low performers certainly exist, but low performers come in several different types, and some are a lot harder to discern in an interview than others because they tend to do a really good job faking high-performer qualities.
Posted by Mark Murphy on 30 November, 2017 Communication Skills, Forbes, Interpersonal Skills, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

This Script Can Stop A Micromanaging Boss

Working for a micromanager can be demoralizing. It’s hard to be confident and motivated when your boss is so obsessed with control that they hover over your every move. But typically, the boss’s micromanaging behavior has less to do with your actual performance and much more to do with their own anxiety.
Posted by Mark Murphy on 01 November, 2017 Communication Skills, Forbes, Interpersonal Skills, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

Quiz: Does Your Job Require High Or Low Emotional Intelligence?

Research shows that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance! The determining factor in whether emotional intelligence is positively or negatively related to job performance is called “emotional labor.” So take this quiz to see whether your job demands high or low emotional labor, and thus whether you need high or low emotional intelligence.

4 Words to Calm Down Your Office Drama Queens (and Kings)

The Drama Queens (and Kings) at your office need to be the center of attention. They’re provocative, emotional and reactive. And they are highly skilled at getting everyone around them worked-up, frazzled and emotional (that’s how they stay at the center of attention).

5 Ways To Help Employees Overcome The Excuse Mentality

ExcusesThe antidote to the excuse mentality is accountability where people take ownership, fix problems and bring solutions. Mentally and emotionally, accountability is where every leader wants their people to be. But accountability is not an either/or kind of phenomenon. Denial, blame, excuses and anxiety are all stages leading up to accountability that are part of the excuse mentality.
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