Emotional Intelligence articles from Mark Murphy and Leadership IQ website

Emotional Intelligence Articles

Rather Than Faking Your Emotions At Work, Use This Flattery Technique Instead

You might have seen my recent Forbes article “If You Have To Fake Your Emotions At Work, Research Shows You're Probably Going To Be Miserable.” After analyzing data from the online test “Does Your Job Require High Or Low Emotional Intelligence?” I discovered that 51% of people said that they Always or Frequently have to ‘act’ or ‘put on a show’ at their jobs.
Posted by Mark Murphy on 06 November, 2017 Emotional Intelligence, Forbes, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

If You Want To Be An Empathic Listener, Stop Using This Word

Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face fewer malpractice lawsuits and have better patient outcomes. Leaders with great listening skills have more inspired and engaged employees.

Quiz: Does Your Job Require High Or Low Emotional Intelligence?

Research shows that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance! The determining factor in whether emotional intelligence is positively or negatively related to job performance is called “emotional labor.” So take this quiz to see whether your job demands high or low emotional labor, and thus whether you need high or low emotional intelligence.

If You Have To Fake Your Emotions At Work, Research Shows You're Probably Going To Be Miserable

Do you regularly have to ‘fake’ having a good attitude at work? Do you have to consciously “act” or “put on a show” to display appropriate emotions at work? If you do, you’re probably a lot less happy with your job than those that don’t have to put on a show.
Posted by Mark Murphy on 06 July, 2017 Emotional Intelligence, Forbes, no_cat, no_recent, Research, sb_ad_30, sb_ad_5 | Read more →

Quiz: Do You Know How To Listen With Empathy?


Imagine if people had zero empathy; if we couldn’t understand others’ perspectives. What kind of world would that be? Terrible, right?
Well, there are troubling signs that, in fact, the world is currently suffering from a major deficit of empathy; that we’re losing (or have lost) the ability and willingness to truly empathize with others. And that’s why this test of empathy is so important!

You Might Have Too Much Emotional Intelligence For Your Job

Emotional IntelligenceIt’s become cliché to assert that having high emotional intelligence equals better performance at work. But I’m going to shock you, because the link between emotional intelligence and job performance is wildly overstated.
In fact, research suggests that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance!

Posted by Mark Murphy on 23 March, 2017 Emotional Intelligence, Forbes, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

Increase Your Emotional Intelligence By Watching Television

Increase Emotional IntelligenceMomma always told me that watching television and movies would rot my brain. Well, now I’ve got a great counter-argument to that, because there’s an exercise for developing emotional intelligence that involves watching television.
Emotional intelligence is just as important as traditional intelligence.

Posted by Mark Murphy on 17 March, 2017 Emotional Intelligence, Forbes, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

5 Signs Of High Emotional Intelligence

emotional intelligenceEmotional intelligence predicts people’s ability to regulate themselves, manage other people, and achieve success. Research shows a link between emotional intelligence and career success. Not everyone is born with it, but unlike IQ, emotional intelligence can be acquired and improved with practice.
Posted by Mark Murphy on 09 November, 2016 Emotional Intelligence, Forbes, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →