The Blog by Mark Murphy and Leadership IQ

Rather Than Faking Your Emotions At Work, Use This Flattery Technique Instead

You might have seen my recent Forbes article “If You Have To Fake Your Emotions At Work, Research Shows You're Probably Going To Be Miserable.” After analyzing data from the online test “Does Your Job Require High Or Low Emotional Intelligence?” I discovered that 51% of people said that they Always or Frequently have to ‘act’ or ‘put on a show’ at their jobs.

Posted by Mark Murphy on 06 November, 2017 Emotional Intelligence, Forbes, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

This Script Can Stop A Micromanaging Boss

Working for a micromanager can be demoralizing. It’s hard to be confident and motivated when your boss is so obsessed with control that they hover over your every move. But typically, the boss’s micromanaging behavior has less to do with your actual performance and much more to do with their own anxiety.

Posted by Mark Murphy on 01 November, 2017 Communication Skills, Forbes, Interpersonal Skills, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

Only 1 Out Of 4 Leaders Encourage Suggestions From Their Employees, New Data Shows

I recently conducted a study called The Risks Of Ignoring Employee Feedback that involved 27,048 executives, managers and employees. And what I discovered, among other things, is that very few leaders encourage, or are open to hearing, suggestions for improvement from their employees.

Posted by Mark Murphy on 01 November, 2017 Communication Skills, Forbes, Leadership Skills, no_cat, no_recent, Research, sb_ad_30, sb_ad_5 | Read more →

Fewer Than Half Of Employees Know If They're Doing A Good Job

One of our recent studies asked more than 30,000 employees to rate the statement “I know whether my performance is where it should be.” In an ideal world, every person in every job would say ‘I always know!’ But that’s not what I found. Just look at this chart...

Posted by Mark Murphy on 23 October, 2017 Leadership Skills, no_cat, no_recent, Performance Appraisal, Research, sb_ad_30, sb_ad_5 | Read more →

Quiz: What's Your Style of Change Management?

How do you lead change? How do you think change should be led? Take this quiz to discover your change management style...

Posted by Mark Murphy on 16 October, 2017 Change Management, Leadership Skills, no_cat, no_recent, Quizzes, sb_ad_30, sb_ad_5 | Read more →

Negative Word Analyzer

Just type or copy/paste your email or speech or script or whatever into the box below. Then this app will match your text against the 2,000+ words that researchers have identified as ‘negative.’ Then you can take your email, script, etc. and rewrite it to make your upcoming communication a lot less negative (and thus heated and difficult).

Posted by Mark Murphy on 13 October, 2017 Communication Skills, Leadership Skills, no_cat, no_recent, Quizzes, Research, sb_ad_30, sb_ad_5 | Read more →

Many Companies Aren't Being Truthful With Their Employees About The Challenges They're Facing

Chart of data; reviewing data to inform decisions | Leadership IQ

Every company faces challenges, from competitors, industry changes, regulations, staffing shortages and more. But whether those changes are serious or minor, companies are doing a terrible job keeping employees in the loop. And while many leaders think that ignorance is bliss, when employees don’t feel like the company is being honest about the challenges facing it, employees get irritated very quickly.

Posted by Mark Murphy on 09 October, 2017 Employee Engagement, Forbes, no_cat, no_recent, Research, sb_ad_30, sb_ad_5 | Read more →

Study: Words That Cost You The Job Interview

Introduction
If you want to cost yourself a job interview, just use words like “you”, “they”, “always” and “can’t”. New research from Leadership IQ finds that interview answers rated poorly by hiring managers contain very different words than interview answers rated highly.

Posted by Mark Murphy on 09 September, 2017 Hiring for Attitude, no_cat, no_recent, Research, sb_ad_30, sb_ad_5, sb_ad_7, sb_ad_8 | Read more →

STUDY: Fake News Hits The Workplace

The terms ‘fake news’ and ‘alternative facts’ entered the lexicon during the 2016 presidential election. And now the impact of these terms are being felt in the American workplace.
During May-June 2017, Leadership IQ surveyed 3,272 leaders and professionals from the United States and discovered the following:
Nine out of ten people have heard the term ‘fake news’ and eight out of ten have heard of ‘alternative facts

Posted by Mark Murphy on 29 July, 2017 no_cat, no_recent, Research, sb_ad_30, sb_ad_5 | Read more →

If You Want To Be An Empathic Listener, Stop Using This Word

Listening with empathy is a critical skill for anyone who wants to succeed at work. Salespeople with great listening skills sell more. Physicians with great listening skills face fewer malpractice lawsuits and have better patient outcomes. Leaders with great listening skills have more inspired and engaged employees.

Posted by Mark Murphy on 25 July, 2017 Communication Skills, Emotional Intelligence, Forbes, no_cat, no_recent, sb_ad_30, sb_ad_5 | Read more →

Mark Murphy / Leadership IQ Blog